I bought a washer and dryer with pedestals. Instead of pedestals they charged me for extended warranty that I DID NOT WANT.
I got no pedestals and the lady who owns it would not refund my money. The sales person who helped me admitted to her that he'd made a mistake.
I was than told by her that their "policy" states that they can't return extended warrantys. Even if I didn't want to buy it.
I can't believe this. I later found out that their store makes a large commission on extended warrantys.
I never received my money back.
I will never shop at Sears again.
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