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Empathy at it's best - Review by Guest | Helping Hands Veterinary Clinic

Helping Hands Veterinary Clinic

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Empathy at it's best 3/9/2009

We took our beloved dog here to be euthanize which was a very hard thing to do as I'm sure you can imagine. They set aside a room for us so we wouldn't have to wait in the waiting rooms and could say our goodbyes privately. They were all very empathetic to what we were going through from the receptionist, to the vet tech to the vet herself. They allowed my 10-year-old daughter in the room so she could say goodbye as well and didn't try to pressure us otherwise. After the procedure was over, and 3 boxes of kleenex, they didn't make us feel pressured at all to leave and make room for other clients. Very compassionate. more
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