I called Bookworm asking for a book on an artist, and the woman who answered said she did not have the author listed. I then clarified that the person I identified was the artist, not the author. She corrected herself and indicated there were no books in print. Which was completely fine, but then when I told her I saw books at Borders an B&N, she replied "good for you." I explained to her I was merely seeking clarification as to whether she meant "the store had no books on the author" OR she was under the impression there were no books on the artist. Her attitude and tone continued to decline.
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