I had my wood pellet stove installed three years ago, and I have been buying pellets from them. Now, their service is terrible, attitude terrible, and downright rude at times. Excuses at every turn for their poor service. I buy pellets in early July for delivery in August. No delivery, no call. It took me an additional three weeks to get pellets, and only after I went into the store and begged for them. I bought a spa in July, for delivery in August. No spa by mid-September. Excuses? A truckload!!
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