I'm so upset!! I don't even want to give it one star. I took my 4Runner in to get serviced, because I'm on a time restriction, I had called first and spoke with David, he said the service will take 1 1/2 to 2 hours. I dropped off the car at 1:15 and waited to be checked in at 1:30, thinking that it will be done at 3:30. I was quoted that the truck will be ready at 4. I asked if it could be any earlier, he said yes if I want to skip a car wash. If I'm going to pay I wanted a complete job and that is with a car wash. So then I agreed til 4:00 but no later because I said I have to pick up somebody at 4.
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