White Rock Veterinary Hospital

I stumbled across this clinic by walking in. I had a lot of questions about my dog Daisy. It was very busy in the clinic and they got to me quickly. I spoke with Amanda and she answered all my questions and gave me lots of info and estimates so I could budget for my visit. The receptionist worked me in that next week and I got to meet Dr. Todd. Amanda came in right away and welcomed me remembering my name and my dog. The visit when smooth and all my questions were answered! Daisy got back to herself within a dew days. She had a upset stomach and everything they did helped so much. Then I recieved a call from Amanda in 2 days to see how she was. I was thrilled she called I wanted to tell her how well she was doing. This clinic is warm and caring and I have never seen a more caring and loving group of people in my life. I will always take my pets to White Rock. It says it in the the name "They Rock". I would refer anyone to them you will never meet more educated caring people! Plus my Da more

I got a recommendation for this vet when my guinea pig was sick a year ago. I had first taken him to a more "country" vet- they were friendly and cheap but told me my guinea pig had diabetes and there was nothing I could do. I didn't believe he had diabetes. At White Rock Dr. Pagel found a bacterial infection through a simple fecal sample, and even showed me what it looked like through the microscope. After treatment my piggie was better the next week.\r \r Now my geriatric guinea pig has a neurological problem, and I called Dr. Pagel with a question about a symptom about 10 mins before their office closed. Sarah at the desk told me that she was with a patient and may not be able to get back to me. Well at about 6:15 Dr. Pagel called me back from her cell phone on the way to a dinner. She was very helpful and I was not expecting a doctor to call me after business hours on a non-emergency question!\r Jack the technician is also very helpful.\r \r CON: a bit pricey. example: a sub-q fluid in more

Dr, Todd is the best and I would recommend him to anyone in a heartbeat. I'd found out about his practice after an accidental stepping on my rat happened. Not only did Dr. Todd fit me in as soon as possible but he also gave me a number to reach him at if ManWell got worse over the holiday weekend after seeing him. the visits are a little on the more expensive end, but the quality of care and top notch products they use are well worth it. more

Dr. Todd is the best I've ever experienced. Every dog I have had they become a cherished member of my family and when I got Harlee he was the best Mini Schnauzer I had. From day one Dr. Todd was his doctor and this past March unfortunately I lost Harlee to Cancer. During Harlee's entire illness Dr. Todd was very informative and caring. He made many follow up calls to me and I couldn't ask for a more concerned doctor. He even went a step further and mailed a sympathy card to me expressing his sorrow for the loss of Harlee. If you want to compare the cost of medical needs to the cost of a family member you go right ahead but to me my precious Harlee deserved the best and I couldn't even begin to put a price on his life so whatever Dr. Todd recommended and whatever it cost me, I feel was too low for the price of Harlee's life. In my opinion, Dr. Todd is the professional and I trust him to make the right choice for my dog whatever the cost. \r \r Thank you Dr. Todd and all of the Wh more

Dr. Todd has given our dog Lucy great care and I think his prices are fair. His office is always clean and his staff is friendly. I have recommended him to several people. I think he has even been voted best vet in Austin a while back. more

I have been taking my animals to Dr. Todd for over a year now. I have 1 dog and about 8 cats. He always takes great care with them. He has never pushed any unnecessary things for my animals and always lets me say no. If you want a Vet. who thinks of your animals as his own then White Rock is the place for you. more

I used this vet when my dog got bit by a snake. They were very concerned and took him right away. They were able to save him and he is doing fine now. I have been using them ever since and have recommended this office to my friends PROS: Great Vet and Great Staff! CONS: more

I have had the pleasure of going to White Rock Vet Hospital on numerous times, and for every possible scenario. I have had both Dr Riggan and Dr Gregard look over my pets, and everytime come out a happy customer. I have been lucky enough to not have any emergency services, but I feel more than confident that they are the best under any situation. The entire staff is always helpful and knowldegeable. I would recommend White Rock Vet Hospital to each and every pet owner. PROS: Great Staff CONS: Location more

i have come in for about a year and every time i come in Dr Gregard has been great! she is always so professional and sweet. my dog really loves them too! she gets lots of treats and hugs when she comes in. PROS: staff is great!!!! CONS: kind of far to drive from south austin more

I have always had OUTSTANDING service from both vets and all other staff. They are so caring and compassionate! They go out of their ways to make sure that first and foremost, their patients are happy, then, their humans are happy. \r They are in the middle as far as pricing. Not too high, not super cheap though. \r They specialize in small animals, dogs, cats, rats, rabbits, ferrets, g. pigs etc. \r I truely LOVE my vet's office and so do my pets!!! more

We used Dr. Riggan when he was at Brykerwoods in Austin and it was very affordable. Unfortunately, now that he has his own ofifce the prices are SKY HIGH and the staff tries to push un -ncessary services and products. \r \r We were also overcharged when we took another dog there for emergency services and saw another vet though he just needed a stitch. They found a dead tick on him (I had just appplied Frontline and were fostering this dog for a local rescue), saved it showed it to my husband and sold him all this Frontline for all of our dogs convinicing him it was necessary. Not only were we stuck with four packs of Frontline but it was triple the price I payed online! and we were charged an extra "emergency" charged even though we called first to make an appt. since it wasnt an emergency but we needed to get him in on a Sat....\r \r We definatley cant afford Dentals or anything with their prices and they push un nessary vaccinations, etc. which is something Dr. Riggan didnt push when more

I have known Dr. Riggan for 10 years, and he has done spays, neuters, etc. on my rabbits, guinea pigs, gerbils, chinchillas, and my dog and the cats. I highly recommend him for any animal. more

On a friday afternoon I had been grooming my dogs hair and cut the skin pretty deep. I called this vet office and they had me come in. They took the dog from me roughly looked at him and did nothing else. They charged me 50.00 for this. I ended up having to take him to another vet office, that gave him a few stiches. I do not reccomend this office more