Warner's Outdoor Solutions

Warners Outdoor Solutions scammed us. They sent us a bill for work they never did.\r \r What could we do? If we didn't pay it, they'd ruin our credit by sending it to collections. Taking them to court for $130 is a waste of time.\r \r So we paid the scammers. =(\r \r Stay far away from this company! more

This is a racists company! During my employment I was never once invited to any company events and I believe it is because of my Hispanic ethnicity. I would hear every one talking about these company party's, everyone seemed to be invited excepted to Hispanic employees. more

WARNER'S HAD A PLACE TO WRITE REVIEWS ON THEIR WEB SITE BUT THAT OPTION THAT WAS ELIMINATED AFTER UNHAPPY CUSTOMERS POSTED.\r WARNER'S IS NOT GEARED FOR AVERAGE RESIDENTIAL PROPERTIES. TO BIG OF EQUIPMENT USED. NOT A QUALITY JOB FOR A PREMIUM PRICE.\r THEY CLEARED THE SIDEWALKS DOWN TO THE PAVEMENT BUT NEVER ON THE DRIVEWAY WHERE IT WAS NEEDED MOST. MID SEASON THIS GUY LEFT A BIG PILE OF SNOW BLOCKING THE CITY WALK. I CALLED AND THEY DID COME AND MOVE IT, DROPPING THE PLOW ALL THE WAY DOWN AND TORE UP THE LAWN. THROUGH THE REST OF THE SEASON THEY COULDN'T MANAGE TO PLOW THE DRIVEWAY ONLY, ALWAYS ON THE LAWN AND NEVER CLEARING IT TO THE PAVEMENT. AS TIME WENT ON THE SNOW PACK ACCUMULATED. WHEN THE SUNS ANGLE BEGAN TO CHANGE IT WOULD MELT A LITTLE DURING THE DAY AND THEN FREEZE AT NIGHT MAKING IT A SKATING RINK. WITH THE TRUCK IN 4X4 I HAD PROBLEMS GETTING UP THE SLOPE.\r I SPENT HOURS CHISELING THE PACK OFF.\r MORE SNOW CAME, THEY LEFT SNOW PACK AGAIN AND ANOTHER PILE BLOCKING THE CITY WALK. CALLED AGAIN TELLING HER THEY'RE TEARING UP MY LAWN, THEY DON'T CLEAR THE DRIVEWAY DOWN TO THE PAVEMENT, THERE ARE SPRINKLER HEADS ALONG THE DRIVEWAY THAT I DON'T WANT DAMAGED, AND LEFT ANOTHER PILE BLOCKING THE CITY WALK.\r SHE SAID, ""YOUR CALLING HERE TO COMPLAIN! DON'T WORRY ABOUT IT, IT'LL MELT, WE'LL FIX THE LAWN."" ENDED THE CALL BEFORE I LOST MY COOL.\r LATER SENT AN EMAIL STATING DO NOT COME ANY MORE THIS SEASON... IT'LL MELT!\r IT SNOWED THE NEXT DAY AND THEY SHOWED UP AGAIN, PLOWING FURTHER INTO THE LAWN AND LEFT ANOTHER PILE BLOCKING THE CITY WALK.\r THEY DID ADD TOP SOIL AND SEED WHERE THE LAWN WAS MUD. MORE OF MY TIME WAS NEEDED TO ADD MORE TOP SOIL/SEED WHERE IT WAS RUTTED BUT THE GRASS WASN'T DAMAGED AND KEEPING THE SEED MOIST.\r A PLUS, THE SPRINKLER HEADS WEREN'T DAMAGED.\r \r LAWN SERVICE\r 2012 SEASON, I REQUESTED FOR A THURS OR FRI MOWING WEEKLY.\r IT WAS AN EARLY SPRING. I MOWED 3X WHEN NOBODY WAS SHOWING UP. THOUGHT THEY PROBABLY WOULDN'T START UNTIL MAY.\r APPARENTLY, THERE WAS A MISUNDERSTANDING, SO THEY SAY. SHE CLAIMED THEY TOLD THE SUBCONTRACTOR TO MOW AND HE SAID THEY DID NOT. I HAD TO SETTLE FOR THEM SQUEEZING ME IN ON MON OR TUES BECAUSE HE WAS ALREADY BOOKED FOR THURS OR FRI.\r MARCH 2013 I REQUESTED MOWING FOR THURS OR FRI AGAIN. GOT AN EMAIL REPLY FROM RYAN THAT I WILL BE PUT ON THE SCHEDULE. MID MAY, STILL NO RESPONSE FROM THEM. I MOWED IT ON SUNDAY BEFORE MORE RAIN CAME. THE NEXT WED I NOTICED TRACTOR MARKS IN THE LAWN. THEY MOWED A YARD THAT DIDN'T NEED MOWING.\r CALLED THEM STATING SOMEONE WAS HERE ON TUES AND MOWED A LAWN THAT DIDN'T NEED MOWING. RYAN SENT AN EMAIL STATING I WOULD BE PUT ON SCHEDULE FOR THURS OR FRI MOWING. I DIDN'T HEAR ANYTHING FROM THEM SINCE. SHE SAID, “YOU WANT A SERVICE AGREEMENT? I RELIED, “OF COARSE I NEED A SERVICE AGREEMENT.” SHE CONTINUED, “WE ONLY DO ST. PAUL ON MON OR TUES. IF YOU WANT US TO COME ON THURS OR FRI IT WILL BE AN ADDITIONAL $30 FOR FUEL CHARGES."" TOLD HER I'LL DO IT MYSELF.” SHE BEGAN LAUGHING. I HUNG UP.\r VERY POOR CUSTOMER SERVICE. more

this is a dishonest busness ryan warner is cheap wont fix anything and is just out for your money just to screwyou in the end Cons: everything more

I am writing in regards to my experience with Warner's Outdoor Solution Inc. I received a quote from Nick for installation of a sprinkler system for my lawn. The quote by Nick was for 6 zones and 36 sprinkler heads (24 rotor heads and 12 spray heads.) He indicated that it would be ?plus one or minus one head? when the actual installation happened. To be able to compare apple to apple, I repeatedly asked him how accurate was your estimate and he kept saying that ?plus or minus 1 head?. I went ahead with the work, but in the end the work crew only installed 23 heads (20 rotor heads and 3 spray heads.) I called Ryan Warner, the manager, to clarify why there was a discrepancy in the number of heads they installed versus what they quoted. He indicated that it didn?t matter how many heads were installed as long as the water coverage my lawn. I was not satisfied with this answer, as it still does not explain the discrepancy between the quote and the actual work. I picked more

I am writing in regards to my experience with Warner's Outdoor Solution Inc. I received a quote from Nick for installation of a sprinkler system for my lawn. The quote by Nick was for 6 zones and 36 sprinkler heads (24 rotor heads and 12 spray heads.) He indicated that it would be ?plus one or minus one head? when the actual installation happened. To be able to compare apple to apple, I repeatedly asked him how accurate was your estimate and he kept saying that ?plus or minus 1 head?. I went ahead with the work, but in the end the work crew only installed 23 heads (20 rotor heads and 3 spray heads.) I called Ryan Warner, the manager, to clarify why there was a discrepancy in the number of heads they installed versus what they quoted. He indicated that it didn?t matter how many heads were installed as long as the water coverage my lawn. I was not satisfied with this answer, as it still does not explain the discrepancy between the quote and the actual work. I picked Warner?s because they provided the best quote of the 5 contractors I queried, but I believe I did not receive a truthful quote. I talked to the original salesman Nick again later to try to come to a solution. He also was not able to adequately explain the discrepancy between the quote and the actual install, and he indicated that he would talk to Ryan Warner and then call me back. It has been 3 weeks since then. I?ve left 2 voice mails, since, and 1 message with Abel (installation crew supervisor), and no one has called me back. I understand that Warner?s Outdoor Solution Inc has a BBB rating of A+. I would like to alert you that I feel this is not the proper rating for this company. Update: Long story short. We now settled with $150 off the original quote. AND I'm still not happy with they offered me. Wasting time to deal with these guys. Pros: No problems with installation crew. Cons: estimation was too good. more