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Walnut Creek Import Service and Sales

3.8
4 reviews
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id: 28365863
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1343 Pine St.
Walnut Creek, CA 94596

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(925) 433-7174
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Auto Repair Shop

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Reviews
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Best

As to Andrew G. With the Mitsubishi outlander.When the vehicle first came in, the brakes had been severly overheated,an estimate was given and Mr.G. Authorized the repairs.Brake p...

Worst

I took my Mitsubishi Outlander to the shop on a recommendation from a friend; BIG MISTAKE. They replaced the front rotors at a reasonable price. A couple of weeks later I had to...

Respone to AndrewG. By Owner 11/12/2011

As to Andrew G. With the Mitsubishi outlander.When the vehicle first came in, the brakes had been severly overheated,an estimate was given and Mr.G. Authorized the repairs.Brake pads and rotors had been purchased from Concord Mitsubishi (receipt verified)Mr.G. returned 2 months later and said he had heard a noise.I advised him we would check it out within 1 hr.He came back 6 hrs later.Mr. G. Was advised we could not duplicate or find anything,but if noise persisted to return.That was the last I had heard from him. more
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UNBELIEVABLY BAD 9/25/2008

I took my Mitsubishi Outlander to the shop on a recommendation from a friend; BIG MISTAKE. They replaced the front rotors at a reasonable price. A couple of weeks later I had to take it back because of brake grinding on the right side - spent all day at the shop waiting for them to fix it. Now it has been four months - the rotors have hot spots on them and need to be replaced again!!! I have since taken my car to a reputable mechanic in Martinez and found out that the brake pads Walnut Creek Import Service placed on my car were not Mitsubishi brake pads, but cheap after-market pads. It is not worth it for me to take the car back to the shop because I know the vicious cycle will continue. Save yourself the trouble. DO NOT GO TO WALNUT CREEK IMPORT SERVICE. more
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Excellent Service 9/24/2008

I brought in my Camry because the check engine light was on, and Alex did a tune-up plus fixed the problem. When the check engine light came on again the next day, I brought it right back, and he discovered this time it was related to a different issue, but because he already gave me a diagnosis the first time and fixed it, he ended up fixing this problem with no charge. I will be bringing my car back here for regular service! more
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Great Shop 11/28/2007

We brought our car to Walnut Creek Import Service after going to Walnut Creek Honda religiously. The service is excellent. The first time I went in for a oil change they got it done in 20 minutes. I barely had enough time to walk around. I was so impressed that I had them do a major service on my Accord. I was very satisfied. The price was less then the dealer but the service was more comprehensive and detailed. I received phone calls on what work was recommended and other notes for things that I needed to look for in the future. I did not feel pressured into doing more work, and the shop is very clean. more
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Owner Message

  • Quality Auto Maintenance and Repair in Walnut Creek When it comes to the care and repair of your car or truck, you deserve the assurance of an honest and skilled technician servicing your vehicle. The experienced professionals at Walnut Creek Import Service and Sales provide this and much more! We are conveniently located in Walnut Creek, where we specialize in full-service repair and routine maintenance of Honda, Acura, Toyota, Lexus, BMW or Mercedes and we can handle most any make and model. We are committed to providing top-quality work at a fair price, every time. About Walnut Creek Import Service and Sales For over 30 years, the team at Walnut Creek Import Service and Sales has been providing top-quality auto maintenance and repair services to thousands of satisfied customers. Our ASE-certified technicians have the skill and expertise to ensure that your vehicle is repaired quickly, correctly and affordably the first time. The National Institute for Automotive Service Excellence (ASE) is a nonprofit organization which holds our mechanics to a high standard of proficiency in their work. By keeping abreast of the constantly improving technologies in the auto industry, we give you peace of mind, knowing that our diagnoses will be accurate and our repairs thorough. Be sure to put your vehicle in good and capable hands bring it to Walnut Creek Import Service and Sales in Walnut Creek!

Additional information
  • Hours: monday: 08:00-17:00, tuesday: 08:00-17:00, wednesday: 08:00-17:00, thursday: 08:00-17:00, friday: 08:00-17:00
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