Volkswagon of Langhorne

I purchased a 2012 Passat S. My experience from walking in the door, to the sales person, right down to the manager and finance, were all positive. My salesman was very laid back and not at all pushy. I knew exactly what I wanted, and he made sure I got the exact car I was looking for. They gave me the deal I wanted, and they delivered right through the signing of paperwork. I was so pleased with their service, that I also took my wife there to purchase her 2011 Jetta last week. The transaction was just as smooth for her as it was for me. VW Langhorne should be your first stop if you are looking to buy a new or used Volkswagen. It is definitely a relaxed- no pressure atmosphere. more

While traveling I-95 from Baltimore to Boston with my neice and 2 small babies it became clear the car needed new wiper blades. There was more wet weather ahead and darkness, so we pulledoff on Rt.1 business in Langhorne. We hope to buy a set of replacements as an autoparts store and change them ourselves. But when we saw the VW dealer we decided to pull in.\r The service department directed me to the parts deptarment saying if I bought a pair of wiper blades they would have someone install them. Before I even finished paying, they had someone out at the car and the install was done. The little ones in the back didn't even need to be disturbed.\r They guys (didn't get names) were pleasant and you certainly don't often find that kind of efficience. Especially considering they knew we would not be return customers! more

We bought a new Jetta TDI from Chris Farnham at Volkswagen of Langhorne last year. It was the best car buying experience we could ask for. Here is why:\r 1. He found exactly the car we wanted.\r 2. He promptly responded to all emails and calls.\r 3. There was no ""hard selling"" or trying to convince us to buy a bigger or better car. We told him what we wanted, and he did his best to find exactly that.\r 4. PRICE!!! I have no doubt that we paid the best possible price for our car. During our car search, we shopped around all of the VW dealerships in our area and called dealerships in other states.\r \r Before we spoke to Chris at VW of Langhorne, we had visited a dealership much closer to our house. When they called to follow up with us, I gave them the opportunity to match Chris's price. They wouldn't beat or match his price, and our salesperson at the first dealership even told me that there must be hidden costs in his quote, and that there was no way we were buying the car for that price because it was less than their employee discounted price. Well, he was wrong. There were no hidden costs, no surprises, just exactly what we wanted for the best price possible. We won't buy a VW anywhere else. more

Great people! Very accommodating, stress free conversation, professional service, I highly recommend for anyone interested to have German car at Japanese prices, Keep up the good work! more

I live closer to two other dealerships but I make the longer trip to deal with the guys in Langhorne. Here's why.\r \r I am on my second VW from this location. My 1st was a 2003 Passat GLS 1.8t - hands down, the best car I ever bought - and the service staff was helpful throughout the lifetime of that car. Got is used in 06 drive it for 140k trouble free miles just traded it in on a 2012 Jetta SE with convenience. Sold by Max Colish, good guy, easy going, helpful, no pressure. We were at first dealing with a lower trim level Dave Swartz got us a great deal on the next step up.\r \r Alas, my new 2012 Jetta had a weird noise after a few hundred miles. I took it back, the service staff agreed immediately that it was a problem - no runaround, no excuses.\r \r VW of NA had to get involved. They too agreed it was a problem. Turned out it was a spot weld issue from when it was manufactured that was in a very tricky location. VW agreed to replace the car.\r \r Dave and Frank were very communicative, always friendly, made sure I had a loaner and helped handle the deal when VW agreed to replace the car.\r The dealership did everything possible to make sure we were satisfied and informed throughout the situation and made sure the transfer for he new car went very smoothly. Our new-new Jetta is wonderful and we are very pleased.\r \r Love VWs and love working with Langhorne, we will be back again. more

Ken was great. Very nice and easy going. Made the experience easy as pie. more

I contacted the dealer on Saturday, February 4 to inquire about a deal with an advertised deadline of 1/31/2012. The salesperson told me he would still honor the deal thru Monday, February 6 and I set up an appointment to come to the dealership on that day. Although the deal was no longer being offered by the manufacturer, VW of Langhorne did their best to honor the deal the best they could. I am very happy with the outcome. more

Just purchased a certified 2008 Rabbit. This was my smoothest used car transaction so far. After test driving the car I returned a few days later by train. Rich picked me up from Trenton train station. Back at the dealer the car had already been prepared - the paperwork took a few minutes and after a handshake I was on my way. more

VW of Langhorne's service department is the best! Everyone is friendly and efficient. The car is ready when they say it will be and the work is done right the first time. The car is returned clean - no greasy stering wheel or smudged seats. Frank, the service writer, is great to work with. A few times I have been there when a customer has given him a hard time, but he never loses it - I probably would have. A difficult job, at least from my point of view. The technicians get it right, and do one car after the other - all day long. Another difficult job, so I'm always glad they are there for me - car parts do wear out. more

Best dealer I have been to. My wife and I have been leasing cars for a little over 12 years and this is the first time we came across a dealer that made the process smooth and stress free. These guys were very professional, helpful, and made the process very pleasant for us. Moving forward, we are only doing business with VW Langhorne. Great Dealer! more

If there is anybody on the entire planet who knows true customer service, it's Frank Indelicato and the crew at VW of Langhorne. I've never had any satisfaction buying a car or taking it in for service, but that all changed when we met the crew. They send calendar invites for your scheduled appointments, they are very accommodating in terms of time, the waiting area has a solid wi-fi connection and nice workspace for those who need to work from the dealership and most importantly, they employ the friendliest staff.\r \r If you've ever had a bad experience with a service shop or a dealership, then you know how hard it is to find a reputable one. Look no further and thank me later. VW of Langhorne has my future business for years to come! more

Frank and the entire sevice deptartment are first class. I have used them for everything from maintenance to major repairs. This last vist I was especially pleased with thoroughness of the mechanic. While having my oil changed he noticed a nail in my tire. it was repaird quickly saving me from an emergency stop on the highway somewhere. Its the little things that make the difference. more

Dear Dave,\r I just wanted to inform you that I recently took delivery of a new VW Touareg Tdi Lux from Chris Farnham and VW of Langhorne.\r Over the course of the past 10 years I have purchased a total of 8 vehicles: BMW 323i, Mazda Miata, BMW 335xi, BMW X5, Audi A5, Honda Accord EX-L, VW Touareg 2 (and of course this TDi VW Touareg). All have been new and were purchased through their respective ""brand"" dealers. During the process of making all of these purchases, I have come across multiple sales representatives, brand specialists, sales managers, general managers, etc....\r Chris is, by far, the most professional, caring and genuine sales person I have encountered in my car purchasing days.\r A brand is a function of the people representing it and his patience and knowledge solidified another VW sale in a very competitive space (the 50k SUV market).\r I became aware of Chris through his solid reputation in the online VW community. Based on posts accumulated over the past 7 years, it appears he has consistently exceeded the expectations of each and every customer.\r You have a great asset on your hands in Chris. more

I went to VW Langhorne to get a new Passat recently and I am seriously still very much excited about my car and about my experience at the dealership. The salesmen made buying a car exciting again, not that drag that you have to deal with haggling guys yelling at you in words that will never make sense. It was fun, simple and I loved the all-around experience. more

Volkswagen of Langhorne is my favorite car dealership by far. They are very nice, Todd Stone especially. I purchased my first VW from them several years ago and just recently came back for a new one. Both times I was treated fairly, given good prices, and did not have to waste time waiting around. I give them an A+! more

I bought my first VW from here earlier this month, and I could not have been happier with the experience. From the moment I stepped on the lot, I was given focused attention and excellent customer service. Not only do I love the car, but I think I was treated well when I bought it too. I did not get the impression that I was just another number with them as I have at so many other dealers. I am also exceedingly pleased with the deal I got. No one else could match it - not that I would really want to go elsewhere. more

When I purchased a used car from Volkswagen of Langhorne a few weeks ago, I was very happy with them. Todd answered all of my questions and was very upfront with me about the condition of the car (which was terrific, by the way), its features, etc. I got a good deal too. It was worth travelling a ways to come to this dealer. more

I recently purchased a brand new car at Volkswagen of Langhorne and felt that I was treated very well there. Max was very accommodating when it came to making an appointment for a test drive, even though it was the week between Christmas & New Years and my work schedule was busy. He was also able to answer all of my questions, which made me feel comfortable about my decision. I'm loving the new car and I really couldn't have been happier with this dealer. more

I recently went to Volkswagen of Langhorne to purchase a used car. What a great experience! Todd, my salesman, was so polite and responsive to my needs. He showed me everything I needed to know about the car and gave me a great price. This is what I expect from a car dealership, or any place of business really. more

If you're thinking about buying a VW, I would suggest you visit Volkswagen of Langhorne. A few weeks ago, I went there to look at the new Beetle, and I had SUCH a good experience. Everyone, from the receptionist to my salesguy to the finance people, was really nice and cared about helping me as best they could. They gave me a great deal on the car, better than I found anywhere else. Thanks, VW! more