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Volkswagen of Fairfield

3.5
41 reviews
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id: 38265061
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2855 Auto Mall Pkwy
Fairfield, CA 94533

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(707) 639-1987
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Reviews
( 19 )
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( 9 )

Best

I drive 31/2 hours just to come to Fairfield hyuandi to have my car serviced Honest and professional people. I recommend Fairfield hyuandi to all my friends. Awesome work on my ...

Worst

Every single time I've taken my Elantra for oil change, it has been overfilled. Three years after they sold it to me and I still check it right after they change it with the same ...

Awesome servicing dept 10/17/2016

I drive 31/2 hours just to come to Fairfield hyuandi to have my car serviced Honest and professional people. I recommend Fairfield hyuandi to all my friends. Awesome work on my car?? more
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Oil overfill! 7/30/2016

Every single time I've taken my Elantra for oil change, it has been overfilled. Three years after they sold it to me and I still check it right after they change it with the same result. This last time was grossly so, and in the past their answer was "it won't hurt anything", but overfilling the engine oil can spell disaster! And I always insist they remove the excess. Gave you two stars, one for the easy of making an appointment and one for the coupons you keep sending saving me awesome $. more
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service for recall item 2/26/2016

excellent service, timely and knowledgeable more
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Service department 2/12/2016

your web site should have on there what credit cards you accept. Also, please consider accepting the Goodyear card and the Michelin card. If you did I would come to you more often!! more
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Routine maintenance. 12/22/2015

Vehicle was not ready as promised. Pick it up the next day. more
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Outstanding Service Management and Service Reps, 12/17/2015

Thanks again for all you did for us more
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car radio cd need to be fixed 11/22/2015

I hope this time my cd player will be fixed more
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Excellent and Friendly Service! 11/11/2015

Thank you for a professional and friendly oil change. Service time was quite a bit longer than projected, but they enthusiastically took care of it and drove me to pick up my toddler from preschool. Sure appreciate it - thanks! more
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new team made for a terrible exprience 11/8/2015

I have been to this dealership at least a dozen times for my Elantra. The most recent visit was by far the worst experience I have had here. In the past, I have been treated with respect and kindness. Most recently, I was greeted with condescension and impatience. I was so thoroughly disappointed with this experience that I will be going elsewhere from now on. I wish this was not the case. more
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very bad service 11/5/2015

I had a 9am appointment. I was there at 8:45. There were no cars ahead of me I was told they would take my car right in. I happened to look out the window 45 minuets later and my car had not moved. I talked to the service person and was told they would take it in right away. My total time there for an oil change was over an hour. The reason I make appointments is to avoid this kind of problems, but obviously that did not work at Momentum Hyundai. I will not be returning to that dealership. more
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Friendly service, good technical discussions, and on-time appointments. 10/19/2015

I'm experiencing significant carbon build-up in my 2012 Hyundai Genesis 3.8 L GDI engine. The service staff have been very helpful and accommodating with scheduling corrective measures and following through until the engine behaves as expected. I've always had great service at Momentum Hyundai. more
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Management horrible at this location 10/15/2015

I'm trying very hard not to go different city but This location its been really bad since 5 years ago more
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Hyundai service 9/30/2015

Terrible experience, they don't follow up. It took over a month for their screw up to get fixed. more
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Service 9/17/2015

Could not get the service rep to call me back when leaving voice mail or leaving a message with the dealership. more
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No control over routine maintenance 9/9/2015

Poor. The sales people and top management are not my idea of a good dealership. They don't care. more
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Overwhelmed, unattentive employees 9/7/2015

Very disappointing and headed downhill. The entire momentum group has declined tremendously since our purchase. Employees are more concerned with getting customers phone numbers than attending to guests. more
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Complete service done well 8/11/2015

Best service done a timely manner. more
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hyundai 7/25/2015

Great service more
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