Viola's Submarine House

I have eaten Viola's steak & cheese subs for 40+ years as I live in the area. The last 3 time the sub was NOT good at all. There are less pieces of meat in the sub, the lettuce was old & wilted, there was less tomatoes & onions. All together there was much less of everything! The sub was garbage! Trash! Nothing like it used to be. NOT worth the money. You would be better to go to Mickie D's. Viola's need to upgrade their sandwich & retrain the staff. Customer satisfaction is NOT a priority. Expect to be disappointed! They have trimmed on everything they can to cut cost. more

To the idiot who said NYC food sucks has no idea what he's talking about. NYC is known for great foods and has many more types than Niagara Falls and Buffalo. Does anyone outside of Buffalo know what Buffalo is? LOL But I will say this, Violas subs are great. Always got their steak and cheese and chicken finger subs. Both amazing. more

I travel all the way from Albany to eat here! They dont make food like that there. The plastic wrap is the best part of the sub it keeps all your belongings together!!!! You dont know what your missing if you dont eat at Viola's!!!!!! more

just had a double steak and cheese w/ mushrooms and everything. great as always. cant be too good for you but tastes amazing. you have to get steak and cheese when you go here. dont even look at the menu. the others subs are sledom ordered so maybe the meat isnt as fresh. they sell TONS of steak and cheese so that what you have to get more

i can not believe some of these negative comments. Violas and Niagara falls food in general are outstanding. Sorry to the saran wrap person, maybe you should stick with Mcdonalds its easier to open more

Could you use any more saran wrap on my sub? There was more saran wrap then meat and cheese. Would never go back. more

As a past resident of WNY, one of the things I miss most is Viola's Steak and Cheese (and Mighty Taco). Back in the 70's they were the hot spot for a late night snack. Today we make a point of visiting Viola's and bringing a couple home with us (keeping the oil on the side till we get home - even though a good soggy sub roll isn't bad either). Anyone that doesn't love the steak and cheese needs to have their heads examined. No one should go to Viola's for anything other than that. The staff are friendly, the sub rolls are the best in the country, and I beg to differ with anyone that can find a better steak and cheese anywhere. Love, love, love their sub! And now my 20-something kids are addicted too! Pros: Unique sub, just the right everything! more

Order the steak and cheese sub with everything and you cannot possibly go wrong. This is not a cheese steak of Philadelphia fame - the steak is not chopped and ""everything"" includes lettuce onions tomatoes in perfect proportions. If you are a veggie or onion hater maybe hold that but keep the oils and seasoning. There's nothing tricky or unique here - just a blend of flavors that takes the humble s&c sandwich to a whole new level. I have had friends literally fly cross country for these subs. Would never miss it on a trip to Buffalo. Pros: great steak and cheese subs, absolutely no pretention Cons: lines during busy times more

My wife and I hadn't been here since a ""Major disappointment"" sub 5 or 6 years ago. Thought we would give a second chance. Ordered a Cappicola sub with mayo, oil, provolone, and hot peppers. Then asked if it could be baked, told no, but meat could be warmed on grill. Then asked again if wanted cheese, yes, provolone. then asked if wanted the ""works"" as far as L,T,O. Said yes and reminded again of hot peppers. Got home to Grand Island, roll was stale, no mayo, no provolne, no hot peppers! Probably won't give them a third chance..... Cons: Stale rolls, smallest 12"" sub I've ever seen.... more

Violas is the best submarine you'll ever have, hands down. I could eat them everyday. Fresh homemade taste. Pros: quick more

I swear their rolls are made out of wonderbread. If they were in NYC they would be laughed out of town. more

Viola's is the number one stop for our out of town families who once resided in WNY. They come in from all parts of Florida, Colorado, Arizona, and Texas. The double steak and cheese is the favorite, as my family calls it the double double. It contains REAL steak (not shaved), lettuce, chopped tomatoes and onions, oil, and their secret seasonings all on a real Italian roll. I have never had another like it anywhere. One cousin and her family from Florida, actually went there twice in one day! I'm sure all their subs are good, but once you get hooked on the double double, it's hard to try the others. My daughter (a non-meat eater), who lives in Colorado, even requests to go for their vegetarian sub which has fried vegetables and cheese. Not a fancy place, nothing but subs, pop, and bagged snacks....just a great sub! Pros: Quick and reasonably priced Cons: No service, you stand in line and seat yourself in four seated booths. more

Ive been going here for years and wish that i could get these subs everyday! I highlt recommend if your ever in the Falls area, stop by and you'll know whjat I'm talking about. more