Valley of The Sun Pediatrics

My OB recommended this office and we have been very happy with it. The doctors and nurse practitioners are extremely knowledgable and were great about checking up to see how my son was doing after he was sick. I also like how they aren't pushy about antibiotics. My old doctor would prescribe way to many drugs. The front staff is very friendly and you get a person instead of a machine when you call for an appt. Yes, it is a busy office, you can tell they are a good office. I get concerned if when you go in no-one else is there. They also have late evening and Saturday appts which is nice for working families. Highly recommend! more

Our family has been very happy with this practice. I used to work in billing and I think many people don't understand insurance companies. We have been treated well at this office, love the doctors and staff and most importantly our kids are getting great care! We love the Saturday office hours for well check ups!!!!!! more

This is a great office. \r I know my insurance plan is difficult to work with but every time something came up, the staff a Valley of the Sun worked with me and helped navigate the bureaucracy. The best part is the is that all the providers are fantastic. more

I used to take my kids to this office. Our first visit was with Dr. Hineman and she was wonderful. After that initial visit, we saw the NP. It was very hard to see the Dr. \r \r I feel like they have nickel and dimed my family. Everytime we took our kids there, they brought us back for a follow up appoinment a week later AND billed the insurance company for that follow up visit. Per my insurance company those follow up visits are NOT billable charges since they have already paid for the issue. I brought that up to the biller (Theresa) and she said my insurance is ""crappy""! Really? Even if you felt that way, you never tell someone their insruance is ""crappy"" especially when we pay over $600/mo for the insurance and do not rely on government help. \r \r They are also notorious for telling us that they will prescribe an antibiotic and will call it in to our pharmacy. When we picked up the prescription, there were 3 more medications that they have called in. I have had to deny these medications since I have 6 boxes of albuterol and 3 bottles of ear drops. \r \r Another incident that really annoyed me was when I brought in my child to follow up after his ENT (ear, nose, throat) visit. I told the NP that we went to see the ENT the previous week and we were to follow up with the ENT in 6 months. Well, she had the medical assistant do a hearing test in their office. Why would you do a hearing test when we went to the specialist to do a series of tests and they have the results in their charts? They did it so they can bill my insurance company and collect my co-payment. \r \r I would steer clear from this office. Their business practice is just awful. more

I love Dr Hineman! She really cares about my kids. She is very accurate with diagnosing what is going on with them. Even on very busy days I feel like she isn't rushed and takes the time to make sure all my questions are answered. I also love how she interacts with my kids. She takes the time to ask them how they feel, she explains what she is doing at their level and often times she lets them listen to their own heartbeats.\r The office staff is great also, it is nice to have the front staff take an interest in your life and not be in a hurry. We have been coming here for over 2 years and always get same day appointments for sick problems!\r more