We've all had that slow or forgetful waitress, but we never seem to speak up... Well, this is a hair issue I need to speak up about! I have long, flowing layered hair, and went in for a trim. The stylist and I agreed to add some long bangs, to spice up my look a bit- Now when I say long, my hair is to the middle of my back, so when she cut my bangs almost as short as Lloyd Christmas from Dumb and Dumber, I almost died! I could've done a better job with my eyes shut! She knew I was stunned at what she had just done, and kept repeating, ""In a couple days, they will 'soften up..' She dried my hair, I paid and I left. Almost getting in multiple accidents on the way home 'cause I couldnt stop looking in the mirror at how short she cut them! Not only short, but a straight accross cut. No layers, no nothing. I guess I'll be wearing a headband for 3 years til they grow out!!! AS IF THAT WASNT BAD ENOUGH, I was in the area, stopped back in, and talked to the owner herself, politely told her the situation, asking if there was any serum or prod that could help my bangs grow quickly, she snottily said, 'I cant talk, I have a client that just walked in, I said, you dont have 30 seconds to talk to me?? She then 'shoosh'd' me, and said, 'I cant talk, I really cant talk..' More like, 'Wow, there's nothing we can do to help that!' Great customer service! I walked out more frustrated than I was the first time! Like I said, NEVER AGAIN, and beware of this place, and their attitudes, prices, and lack of cutting skills-
Pros: After all is said and done, I cant think of one.
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