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VCA Willow Creek Pet Center

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2055 E Creek Rd
Sandy, UT 84093

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(801) 942-0777
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VCA Willow Creek Pet Center - Sandy, UT
VCA Willow Creek Pet Center - Sandy, UT
VCA Willow Creek Pet Center - Sandy, UT
Reviews
( 28 )
( 5 )
( 0 )
( 1 )
( 12 )

Best

Been here a few times, I do not have the best teeth but no guilt trips, no money-grubbing, no passive aggressive or creepyness. I HATE going to the dentist, and I usually hate den...

Worst

I have to agree with most of the reviews, on both sides. WCPC has a very technically proficient staff. They don't make major errors (such as mixing up animals or medications) an...

Horrible grooming service! 10/23/2008

Beware! The grooming department at Willow creek are amateurs. If you are expecting a professional cut that matches your breed, this is not your place. On our first visit, the woman was distracted during our check-in, did not listen and did NOT disclose (even after she was asked) the full extent of how they planned to groom the dog. Here's an example: When she informed me she would give my dog the typical ""westie"" cut and I asked her to describe what that meant in her mind. She described the close shaven back, the skirt on the bottom and the full head. It sounded like she understood. I picked up my dog and could not believe the poor results. She had shaved my dog's back all the way from the tail to the TOP of her head. Apparently, she is not aware that a dog's back ends where the neck and shoulders begin. Who knew something so simple could go so wrong! more
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Worst Experience Ever! (Please take a moment to read if you are considering this clinic.) 10/19/2008

I inherited a litter of abandoned kittens requiring bottle-feeding to survive. I had no success getting them to eat & by 11pm they?d gone 8-hrs w/out food & were deteriorating. I called Willow Creek?s after hours # & spoke to a tech who said they?d take them if I?d give them up. It took 20 mins to get there & I rang the intercom. The tech that answered curtly asked, ?What do you need?? I reiterated my conversation w/the tech 30 mins prior & she now said they wouldn?t take the litter. Again I pointed out that their tech told me to come in & she said they didn?t take strays so I?d have to find someplace else. It was now 12am, I had 5 starving kittens & they sent me away when I was begging for help! I was there in the first place at 12am because THEIR tech told me they?d help. I reminded her the kittens would die soon w/out food & she snapped, ?I don?t know what to tell you. We can?t help you? & she left me there w/tears in my eyes & suffering kittens! It was the middle of the night but I called a friend that takes 7 pets there. She used her position as a patient to get them to let us in & the tech rudely said ?I?m only going to show you how to feed them then you?re on your own.? I asked why she didn?t offer that 1st & she said they had people call all the time asking for help but then just dumped the animals off & they were sick of getting stuck w/them. I said that seemed like a better option than the alternative & she replied, ?not for us.? Appalling! She taught me how to feed them w/ a syringe but made no attempt to hide her disdain. I never saw a vet. I begged for help & was only going to leave the kittens because they said I had to. Teaching me was always the best option but they assumed I was going to screw them & blew me off at the expense of the kittens. This behavior is deplorable. Anybody considering this clinic should realize that they would rather let kittens die than risk getting ?stuck w/them? & have no regret about it. Do you want a vet like this? Pros: Looks fancy Cons: No compassion, rude, expensive, don't seem to care about doing what's right more
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Nothing but good things to say about Willow Creek Pet Center 8/11/2008

Have taken our dog there a couple times for the vet and for grooming. One time on the vet was for an emergency and it was a Sunday to boot and they were fantastic. Grooming experience was good (except person must have put his leash in the crate with him and he managed to chew it all up...but they gave me a new leash as a result so its all good). We will continue to use them and I will recommend them to anyone who asks. more
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Horrible service! 7/12/2008

My dog lost so much weight while in their care and they never called to tell me he was not eating. They had no records to show me of his eating history. They switched his food without notifying me either. They buzzed his face and he got a scar above his eye from the buzzer. This place is horrible and should not be trusted! more
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Wonderful Vet Center - definitely consider this place for your pets 7/3/2008

Willow Creek Pet Center is the BEST vet center that I've found in the SLC valley. The staff is extremely friendly. The clinicians are professional and explain everything in terms that you'll understand. My boxer has had a few surgeries at this vet center. And I've boarded him there on several occasions. I've been totally satisfied with all of their services and the prices are reasonable, too. Check them out! Pros: Friendly staff, clean facility, very professional clinicians Cons: None that I can think of more
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Clean and happy 3/7/2008

We take our American Eskimo to Willow Creek pet center for boarding and have always been happy with the cleanliness and service. They have plenty of runs out back and she always gets a wash before she comes home. \r They also have a veterinary clinic - we never had any problems there. Always friendly and efficient. more
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Incompetent Doctor 2/3/2008

My dog died because the doctor did not do more tests to find out what the problem was. No xrays, urinalysis, blood test for \r kidney/liver. Only a cbc blood test that I suggested. Female doctor Puril did not know what she was doing. She sat on the floor and scratched her head in confusion!! \r \r My 7 year old chow/shepherd mix had stopped eating, had blood in her urine, had bumps on her and she scratched some bumps open, she had a runny nose, and sneezing. She had high white blood cell \r count, but the vet only gave antibiotics and pain meds and sent us on our way. I feel my dog could of been saved if proper tests where done, and even suggested.\r \r As a truck driver, I was prepared to stay many days in Salt Lake if I needed to, for care/possible surgery of my dog. When in doubt, ask another doctor to help!! Stupid, incompetent doctor. My dog, Rowan Miller visited on Jan 10, 2008. She died Jan 15, 2008 at another vet. Her condition worsened. more
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Excellent vet 8/8/2006

I have an accident prone dog and have been in Willow Creek probably 8 to 10 times over the last 18 months. Without exception the staff has been attentive and helpful even when I made 3 am calls to check on the status of my dog (rattlesnake). I made the mistake of taking my dog to another vet after she had an accident (blew out her knee) and the other vet mis-diagonosed the problem causing me a lot of money and my dog a lot of pain. Won't make that mistake again. They are more expensive than other places, but for me it is well worth it. Maybe a more sedate dog would be less expensive also. more
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The best pet care Utah has to offer! 8/6/2006

Incredible customer service & pet care. They offer 24 hour care for our beloved pets whether they are in boarding or hospitalized. Most incredible dog training, pet grooming, boarding and veterinary services as demonstrated by their acceptance by the American Animal Hospital Association as well as the American Boarding Kennel Association high standards. Pros: Clean and very pet & human friendly more
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Owner Message

  • We are locally owned AAHA accredited practice with over 27 years in business. Our professional staff is devoted to providing the highest quality of veterinary care and services. As the medical techniques and equipment advance, so do we. We strive to bring the newest and most up-to-date medicine to our patients. We offer the full spectrum of veterinary services along with the highest level of expertise and professional experience.

    We value your comments and are willing to resolve any concerns that are brought to our attention. We strive to exceed your expectations.

Additional information
  • Hours: M-F 7:00am - 8:00pm, Sa 8:00am - 8:00pm, Su 10:00am - 6:30pm
  • Payments: Master Card, Discover, American Express, Cash, Visa
  • Neighborhoods: Cottonwood Heights
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