VCA Pets Are People Too Veterinary Hospital

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2.5

50 reviews

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id: 27219154

1510 Piedmont Ave NE

Atlanta, GA 30324

(404) 334-7853

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Doctors & Other Healthcare Professionals

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VCA Pets Are People Too Veterinary Hospital - Atlanta, GA

Reviews

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( 5 )

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( 23 )

Best	Great Place to take your pets Our dog had a bad bite from a junkyard dog. My partner was a vet tech for 10 years and went to interview the staff at PAPT at Ansley to see if that was a place she wanted to take ...
Worst	Be ready to wait! Recently we had an emergency with our dog, and since our regular vet is far from town, we went to VCA. Because it is so close to home, we decided to keep going for our regular che...

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Editorial review from Citysearch 2/1/2014

by lucyl1571061825 at Citysearch Provided by Citysearch

DO NOT go to this clinic. I've seen pets handled roughly by irritated technicians, I've heard technicians/veterinarians speak hatefully of their clients, and the ""clique"" attitude between coworkers is atrocious. There is a lot of work place bullying and gossip. The prices are steep as well. It's all about money for them. Recently they started pushing for a physical exam if you haven't been in within the past month, instead of having an exam semi-annually or annually, which adds on to the cost of whatever you originally went in for. If it's busy, expect to wait at least an hour to be seen, even if you had an appointment. I've seen clients wait in rooms at least two hours before their visit was over. Don't waste your time here. more

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Editorial review from Citysearch 11/2/2012

by danr1417249886 at Citysearch Provided by Citysearch

Our dog possibly ate some cold medicine. My daughter took the dog to this vet. The got the dog to vomit, gave her charcoal, an I.V for fluids and kept her overnight. The bill was $1,300. more

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My Dog died over money 5/3/2012

by feeling mistreated at Citysearch Provided by Citysearch

My black lab Roxie was sick.She was in pain. I rushed her over to the VCA Pets are People Too Veterinary Hospital. Her belly was swollen and she was having trouble breathing. When we walked in the door they immediately wanted to charge us $500.00 just to give her oxygen to stabilize her breathing. We had the hopes that we could get an antibiotic and something for her pain so that we could make it to her regular vet Instead the doctor presented us with a quote for 703.00 to run tests that could have been done at her regular veterinarian. I was prepared to spend at least $400.00 but I wanted it to be for something like an antibiotic. When I told the doctor that I did not want to run those tests there but wanted something like an anitbiotic and maybe a laxative and something for her pain. She refused and instead sent someone in the room with a paper for me to sign saying that I was refusing treatment which was not true! I did not want to spend my money on tests and then not have the money for her treatment. The doctor was so cruel and insensitive. She did not even come back to the room!! I cried for my dog who only needed an antibiotic and a laxative to save her life and the doctor was so greedy that she was willing to let me walk out of the hospital and let my dog die over some money. I am very angry and hurt. She is a heartless greedy person with no soul. She is comfortable with being set up in a wealthy community and just taking people's money for minor treatments and running unnecessary tests to take all of your money. When there is emergency you are supposed to treat the problem and give a diagnosis so that the pet can go to his regular doctor to continue treatment. I think that this hospital is a scam and they should not be in operation! As I was leaving there was a lady there that told me that she brought her dog in for a minor injury and she was charged $500.00. I told her they were rip off and then I left with my untreated beloved Roxie who died two days letter. She had pyometra. The doctor even wrote in the notes that she thought it was pyometra and didnt offer an antibiotic. I am so upset over the loss of my Roxie and they just didnt care!! All she cared about was scamming me for $703.00. She should not be in practice. DO NOT TAKE YOUR PET TO THIS HOSPITAL Pros: null Cons: null more

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No Service needed 3/28/2011

by Patricia W at Insider Pages Provided by Insider Pages

My dog is sick, I lost my job 20 months ago,,, after reading your reviews, I'm gonna wait it out. If my dog dies I'll bury him. I feel sorry for PAP2 you should have more compassion and help people and pets, you would actually make more money. you over charge you lose customers. Stupid,,,,,,,,,,,, very stupid. more

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Rude & Expensive 10/23/2010

by atlanta33 at Citysearch Provided by Citysearch

My dog went in for her yearly shots and a bath - right at $450. I have never had a vet bill so large. When I asked for an explanation the guy behind the counter kept repeating the price. I will never go back again$450 is VERY EXPENSIVE!!! more

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Over a year later they add $$$.$$ to my bill 10/4/2010

by creepi at Citysearch Provided by Citysearch

I brought my dog to PAP2 for an after-hours emergency visit, so the estimate was steep to begin with. I made payment arrangements with the staff - put down a deposit of over $400 and paid the balance after pick up. This was July 2009. I just received (as in today, October 4th 2010) a voicemail asking for a return call regarding my balance due - well over a year after the service was rendered. I called back and was told that I owe over $200 and that it looked like the services went over the estimated cost. I wasn't informed of this when I asked for my balance in July 2009, or when I made FINAL payment...or at any point over the past year and two months since the service. Of course the office manager is on vacation this week and there wasn't anything the person I spoke with could do other than transfer me to the mgr's voicemail. I'm flabbergasted to say the least. I can only guess this "rebilling" is due to the management change mentioned in other reviews. I can't help but feel this is going to be a long, drawn-out process to get the billing corrected. I won't be paying the extra fees...I'm sure I'll be seeing this on my credit report some day. more

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Won't be going back. 8/26/2010

by Desirai at Citysearch Provided by Citysearch

First off, the pros: more

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Great Place to take your pets 8/3/2010

by larryatl at Citysearch Provided by Citysearch

Our dog had a bad bite from a junkyard dog. My partner was a vet tech for 10 years and went to interview the staff at PAPT at Ansley to see if that was a place she wanted to take our dog for treatment. They were very friendly and knowledgable. She spent over an hour talking to them and inspecting the facility which they allowed since she was a vet tech. The place was very clean and professionally run. The prices were reasonable. The vet, Dr. Josh Woods, who examined our dog was through and caring and gave good advice. Would definitely use them again. My guess is that the bad reviews are from competetors not customers. Pros: caring professional service Cons: didn't see any more

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New Puppy Mommy 4/18/2010

by Maddie M at Insider Pages Provided by Insider Pages

I brought my 11 week old rescue puppy in late last night because I thought she was having an allergic reaction. She was hacking and coughing and being a new puppy mommy I was worried and rushed her in. The staff was sympathetic and the vet was great. I was hugly disappointed after being there less than 5 minutes, the vet didn't see anything wrong with her but they did charge me $85 just to check her out. I understand it was 11pm but I really felt like I was ripped off. I guess I agree with the others on this site, if you have money to burn, this is the place for you. more

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Be ready to wait! 4/14/2010

by MOROPO at Citysearch Provided by Citysearch

Recently we had an emergency with our dog, and since our regular vet is far from town, we went to VCA. Because it is so close to home, we decided to keep going for our regular check ups. Big mistake!! The first time I waited 40 minutes in a room, even though midway thru our wait I told the desk guy to not forget about us (he gave me attitude, and told me there was an emergency, I guess all the personnel was busy with one animal?). 3 weeks later I had to go for a booster shot and I waited 55 minutes in a little room. Again I told the desk midway thru our wait but nobody seems to know what?s going on, after 45 minutes I decided to go out and gave them hell!! So many excuses... the charts were messed up, the technician got confused, etc, etc. We will never go back. Also I was comparing the costs of the meds and it is very steep compared to my regular vet. I have never seen my dog get so upset when going to the vet! She starts trembling every time. Pros: Accesible for an emergency Cons: Regular service is pathetic more

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wow, what a quick decline! 4/5/2010

by SaidBlacksmith at Citysearch Provided by Citysearch

We loved this place because it was 24 hours and seemed reasonable, but about 6months after we started taking our pup there, the Mgmt changed and we suddenly had extra charges every single time we took her, regardless if we had current shots just two weeks earlier, they would always find a way to tack on 50-100 dollars! she came from the back smelling HORRIBLE, either like a cheap air freshener or poo and was clearly freaking out and ready to leave! she always immediately went to the bathroom as soon as she got through the doors, and for a dog that regularly holds it for ten hours, that's NOT a good sign. Pros: 24 hours Cons: dirty, overcharged, dog seems traumatized more

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WORST place for your dog... only for emergency LAST RESORT 3/20/2010

by Taicaldarone at Citysearch Provided by Citysearch

OMG.... if you ever want to see a good business go bad... just look at this place. when it was "PETS ARE PEOPLE TOO" it was a pretty decent place to take your dog for veterinary care and boarding.. Well when it went corporate it went to the "dogs' ... literally... I use to take my dogs there to get their anal glands expressed it was $12.50 for each dog.. seems reasonable .. Well I took them back, they are now VCA... I got my 2 dogs anal glands expressed.. when i went to pay.... the price was $52 dollars total.. the price had more than doubled.. That did it for me.. NEVER WILL I GO TO THIS PLACE... their are much better places in Atlanta to take your dog... do your research.. stay clear of this money hungry place.. I would say only take your pet here if its an absolute emergency after hours, because this place is open 24 hours... otherwise.. SKIP IT. Pros: clean the lobby area Cons: Service & the OVER PRICED more

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Bad for Boarding 1/2/2010

by SBJ at Citysearch Provided by Citysearch

Boarding here = Never again! I picked my dog up at 11 a.m. after a two day stay and she crapped (bloody stool) in their lobby. She's never had an "accident" so in shock I ask the employee why this might be happening and what might be wrong. He tells me she hadn't been let outside yet! 11:00 a.m. and hadn't been let out of her kennel to go to the bathroom!!! She's a smart dog and thankfully that was the only way she could communicate to me how horrible they were to her. Then I get her bag back which had contained specific instructions for treats in the a.m. and different treats after her medication. None of the treats were given to her! I will never do business here again! Really, I couldn't believe the kennel employee told me they'd been too busy to walk my dog that morning - yeah, well next time don't take that many dogs. At least mine will be one less at your kennel. more

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PET'S ARE PEOPLE TOO 10/21/2009

by Gina N at Insider Pages Provided by Insider Pages

I have used their services for several years. They can make you spend unnecessary money on xrays and other test when they are not needed. I have put my dog in the kennel several times, and paid extra for extra walks. It's no way you can verify if they accually took your dog for extra walks. I was told that I had to trust them. I called a few days ago to see about putting my dog in the kennel for a few days, and I was told that I would have to pay $40 for an exam, plus the money for the kennel cough. I told them that I would get it done some place else. I then decided not to take my pet their. I have paid out alot of money in the past to them. The only thing that I like about this location is you can pick up your pet anytime day or night. I also had a problem with the groomer before. They don't have a groomer their anymore to my knowledge. I would recommend you looking around at other places to take your pet, unless you have an emergency situation. more

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Pets Are People Too is Pricey and Sneaky! 9/21/2009

by Chandra B at Insider Pages Provided by Insider Pages

Upon first walking in the door the staff is friendly enough. We took our 10 wk old puppy there. Neither was the wait bad, as we were called back fairly quickly after checking in. The tech entered the room and asked for history and reason for the visit, all normal. But then he steps out of the room and within ten minutes comes back telling us we needed to pay $80.00 for the pups ear infection. Ouch! I'm thinking that's a bit expensive, but okay. After the vet examines the pup, which again was good. She leaves and the tech comes back in with a form for us to sign agreeing to pay $159.00. Our pup also needed antibiotics for a cough. What they didn't tell me was they'd added a de-wormer for $24.00. In the end I felt bilked. I've heard others complain about the prices here as well. If you have money to burn they're great, otherwise check out some other places first! more

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You will be overcharged for less than adequate care. 8/25/2009

by lydiaJ at Citysearch Provided by Citysearch

Do not trust this practice with your animals. This is a corporate practice whose main interest "money" will always come before your animal's welfare. If you do some research you will find other "local" clinics that charge far less and require less manditory testing. You will not find fees like biohazard, disposable needles etc, at most clinics. They also have a rule about splitting up flea and heartworm preventative into single doses..they claim this is a law..if so, most local clinics are pretty loose about this "law". Also, the quality of the staff has gone down hill. The people they employ are not professional and seem miserable in their jobs. Pros: 24 hour practice Cons: Their primary goal is racking up the charges more

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What a Rip off! 7/29/2009

by azianbrat at Citysearch Provided by Citysearch

I brought my newly adopted dog in for shots at the PAPT in Dunwoody. The assistant refused to help me weigh my dog and pretty much ignored us. Then, we were ushered into a small room and I was presented with a bill for $600!! When she saw the look on my face she said that we didn't have to do everything today and we ended up negotiating over services. I felt like I was buying a used car not taking care of my pets health. Pros: scheduling flexibility Cons: horribly expensive more

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unsatisfied customer 7/13/2009

by jkj1173 at Citysearch Provided by Citysearch

I have two dogs that were patients at PETS ARE PEOPLE TOO. Today july 13th, i went in to get a single dose of heart worm medicine for one of them. Because of the recession i can not afford six month doses at this time, and haven't been able to for a couple months now. PETS ARE PEOPLE TOO, refused to sell me a one month dose this time. Their reason was that they no longer feel that the single doses are being administered properly???? So apparently I am capable of administering a six month dose but not a single dose!!!!! I am very angry. I also tried purchasing from PET MEDS., but when they called PETS ARE PEOPLE TOO, to get them to sign off on the meds., PETS ARE PEOPLE TOO, refused, even though my dogs were current with their shots and heart worm test. Their reason was because the generic meds. i wanted wasn't a med. they(PETS ARE PEOPLE TOO) CARRIED!!! I was trying too take care of my dogs, PETS ARE PEOPLE TOO'S patients. They are more concerned with their bottom line than the health of my dogs. I found a feed store in the next county that sells yearly vaccinations and heart worm meds. for a fraction of the cost, and i dont have too spend a hundred fifty dollars for an exam and office visit to get my supplies. This feed store is a saving grace, worth checking out. I gave them one star only because a rating was required. Pros: Their receptionist interrupted me four times and was rude Cons: They r more concerned with upsells than pet health more

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Horrible boarding facility 4/6/2009

by CSMobileUser at Citysearch Provided by Citysearch

While the areas of the building seen by the public have been updated, the boarding facilities are outdated, a biohazard and unsupervised. The staff hired to care for the boarders do not take the dogs out properly and they are all thugs who seem to care less about the welfare of animals. Do not board here without a kennel tour! Pros: Example: best croissants in town Cons: What are the drawbacks? more

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Too Expensive 3/1/2009

by Zaugie at Citysearch Provided by Citysearch

I originally chose this vet because it is open 24 hours. I have seen several vets there and they have all been excellent - especially Dr. Phillips and Dr. Woods. Unfortunately, since they became part of VCA, the prices have skyrocketed. I have a cat with chronic kidney disease and his fluids went from $30/mo to $60/mo. After comparing new and old invoices, it seems that almost every service has almost doubled in price - especially surprising in this economy. I would only suggest this place if you have a pet with special needs who may require overnight emergency care. Otherwise, there are plenty of better options out there. Pros: Excellent vets, caring techs Cons: Very expensive more

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Owner Message

At VCA, your pet's health is our top priority and excellent service is our goal. We treat each pet knowing it is an extension of your family. Our dedicated staff of veterinarians, board certified specialists, and technicians strive each day to give your pet the very best in medical care. We understand how important it is to have a local veterinarian you can trust and who, most importantly, knows your pet almost as well as you. With nearly 600 hospitals in 42 States, we've built a network of trusted local animal health providers giving the finest care for the pets in your family. We invite you to get to know our caring staff! New VCA patients are eligible for a FREE First Exam - a risk-free opportunity to learn what makes VCA so different.We're looking forward to meeting you and your pet and demonstrating our commitment to providing your pet the highest quality care!. Our hospital offers a wide range of general and specialized medical treatments and services including: Advanced Care Services,Allergy & Itchy Skin Relief,Diabetes Treatment (Canine & Feline),Diagnostics,Diet & Nutrition,Disease Treatment,Flea & Tick Control,General Care,Heartworm Disease Treatment (Canine & Feline),Internal medicine,Medications/Prescriptions,Parasite Control,Pet Wellness Exams,Physical Examinations,Preventive Care,Primary Care,Puppy & Kitten Wellness,Senior Pet Wellness,Spay & Neuter,Vaccines & Vaccinations,Weight Loss ProgramsPlease call us today to review your pet's medical and health issues and how we may be able to help!

Additional information

Hours: M: Open 24 hours T: Open 24 hours W: Open 24 hours TH: Open 24 hours F: Open 24 hours Sat: Open 24 hours Sun: Open 24 hours
Payments: American Express, Visa, Discover, Master Card
Neighborhoods: Northeast, Piedmont Heights

VCA Pets Are People Too Veterinary Hospital

1510 Piedmont Ave NE Atlanta, GA 30324

Best

Worst

Editorial review from Citysearch 2/1/2014

Editorial review from Citysearch 11/2/2012

My Dog died over money 5/3/2012

No Service needed 3/28/2011

Rude & Expensive 10/23/2010

Over a year later they add $$$.$$ to my bill 10/4/2010

Won't be going back. 8/26/2010

Great Place to take your pets 8/3/2010

New Puppy Mommy 4/18/2010

Be ready to wait! 4/14/2010

wow, what a quick decline! 4/5/2010

WORST place for your dog... only for emergency LAST RESORT 3/20/2010

Bad for Boarding 1/2/2010

PET'S ARE PEOPLE TOO 10/21/2009

Pets Are People Too is Pricey and Sneaky! 9/21/2009

You will be overcharged for less than adequate care. 8/25/2009

What a Rip off! 7/29/2009

unsatisfied customer 7/13/2009

Horrible boarding facility 4/6/2009

Too Expensive 3/1/2009

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1510 Piedmont Ave NE

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