Usexpressmoving posted a very strongly worded rebuttal to the negative review and incorrectly suggested that it was written by a competitor. So much for 1st amendment rights.
""Admittedly, I havent benchmarked them"" (them = competitors). This clearly qualified that a comparative analysis wasnt available. A rebuttal (while giving 5 stars to the entity, improving the average rating) should not be considered a review.
Food for thought:
8/19 review: I received such great service that I was actually shocked at how good it was.
1/7 review: I received such great service that I was actually shocked at how good it was.
12/14/09 review: I wrote this review to show people that there is a good moving company.
7/30/09 review: I wrote this review to show that there are Good Movers
5/27/09 review: I wrote this review to show people that there is a good moving company.
7/30/09 review: Anyway I called this US Express Moving Systems company and they seemed great right off the bat because all of their employees over the phone were very helpful and courteous.
5/27/09 review: Anyway I called this US Express Moving Systems company and they seemed great right off the bat because all of their employees over the phone were very helpful and courteous.
5/28/09 review: On the move date, I received 3 men and a dispatcher that were very professional and knowledgeable.
8/27/08 review: On the move date, I received 3 men and a dispatcher that were very professional and knowledgeable.
4 reviews have identical pro and con statements. Also, Crtl + F the words professional, great and shocked. There's 2 negative reviews here, both rated ""not helpful""; the ""helpful"" reviews are the positive ones.
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