Tutor Time Childcare Learning

It is now called Ivy League and I think they changed its name for the bad reviews on it........It is all about money nothing else....I totally agree with the previous comment ....They don't care for kids...all the staff R fake ....all what they want is money and that's it.... I can't believe they encourage people and obligate them to bring their kids while they r sick cause they will take the full money(tuition) even if ur kid is absent ...and as a result all the parents will send the sick kids. ...it is common to see many sick kids staying at the class...which doesn't happen at all in any other place.. So my daughter was always sick... That what made me mad about them ......also I had to pay 230 $ for just 3 days a week and part time I mean each day say 6 hours...if there r holidays u will pay too no matter .....also u will pay summer fees even if ur kid not involved in it........finally I had a very very bad experience with them .....my daughter stayed about 3 months and the last day doesn't differ remarkably than the first day I mean in gaining knowledge or any thing else......I can call it " all about money school" ......just don't even think about that place more

All about money. Attitudes, drama, unhappy teachers. What is amazing that some teachers can't help hide how disgusted they are with their jobs. I seen how they treat the kids in front of my face. My child was scared of them. The main staff is so cold. Do not bring your kids to this place. Also my son was always sick. more

My daughter was in Tutor time for 3 months. I was not happy with my experience at all. There was a lot of turnaround and the staff was very unprofessional. The "management" spoke loudly about parents they felt were annoying and avoided their calls. I did receive a lot of emails from management about events and did not feel my child was in danger there but I would not recommend this school. more

This place is all About mony .the manager melody is an angel before you sign the contract once they got paid its completely different attitude .she was very welcoming us on the first day ,but after one week she wouldn't say hi or smile when I sign in and out .i also didn't like her attitude with the staff member as she is nasty to them .the rest of the staff is ok but they not very professional as I see a lot of the turnover .my son had 3 diffent teachers in 8 weeks and when I asked they said the teacher got moved to a different class or left the place.i took my son out of this place and I regret the money I wasted more

Melody and Kristen are the most unprofessional people that I have ever met. They only want your money. My child was constantly sick and a previous employee informed me that my child was left all day crying and that the staff didn't want to deal with my child because so much attention was needed. They also made inappropriate comments about my child not being bathed and my child smelling. The cattiness that went on in that "learning center" was unreal. Everyday there was a dramatic occurrence. One day I called to check up on my child and someone answered the phone screaming, which scared me. Jade is only there because she has a daughter there and sits with her daughter all day, ignoring other children. I would strongly advise people to stay away. They don't even treat their underpaid staff well, what makes you think they will care about your child? When you walk in after you pay for the month, no one even bothers to say good morning. It's a shame that its a really nice place with such disgusting staff working there. My child was constantly sick too. There is a doctors office in the building which is probably the reason that so many children in there are sick. I'm so disgusted with this place and the people working there. more

my child has been at Tutor Time Staten Ilsan (now called Ivy League Early Learning Center) for a couple years now and I have never experienced so much unprofessionalism from the administration staff. the administrator, Melody, thinks she is in high school with the catty nonsense that she talks about. the teachers are pretty good, but are not respected by the administration staff resulting in a high turnover rate. I absolutely would not recommend this school to any parent. more

First off, the positive feedback was so obviously written by the staff who tried to get better reviews. They were all written in the exact same day. some even have the same name with one letter changed. Anyone who would tell the TRUTH about this place would have nothing positive to say besides that the facility is nice. 90% of the staff members are unprofessional. They do not have the patience or care for children. They simply have the job to get paid. They involve their personal lives into the classrooms and the children are exposed to language they should not be. The website says everyone has their degree or working towards it. LIE. They are not in school they are just saying that to maintain their jobs. This place has potential if the entire staff was changed! Unless you want your kids around bad role models, do not put your child in this school! more

My opinion: I never thought this could happen to me. I used to read reviews and think that it depends on the parent and the relationship they build with the directors and the rest of the staff. I tried but when the Associate director decided to voice her opinion and yell at me in front of my children and the other staff I said get our things we are out of here. Never judge a book by its cover; totally true. Our interview process was with the assistant Director Nina (great girl- only there for 2 months of so) and then I met Melody and Sharon. Let me tell you my intuition was right. I had my kids there for 2 ½ weeks and from day one I felt something was off. All they want is your money, once you’re in the door and the papers are signed there attitude changes. I have no doubt that the good comments on all the reviews were done by the staff themselves. I see no normal parent who would write anything good about the school or the directors. I will say that some of the teachers were nice, but with the treatment of the directors there is no wonder why there is such a turnaround time of their employment. Horrible Experience and on top of that they kept my Security deposit of over 1000 and refuse to give it back. more

I understand situations arise and not everyone will have the same experiences at any business. However, let me share my experience with Tutor Time. My child has been attending since she was an infant. She is now in the two year old room. For two years, these teachers have watched my child, and treated her like their own. She has developed and learned so much. Every morning, we are greeted warmly and you can just see the love the staff has for my child and every child that walks in the building. Have there been issues? Of course. No place is perfect. Find me a perfect place or a perfect person. The bottom line is they care, they are clean, they are professional, and they are honest. If there are problems. the parents know immediately and the problems get fixed. If my child has an incident, I am made aware. I trust them. If I didn't, my child would not be there five days a week. The administration goes above and beyond to make every family feel at ease, sending email communications and calling to let us know how our children are. We receive pictures. We receive artwork. I have so much artwork from her being there for almost two years now. I can decorate my entire house with how much she has done. This is a great learning institution and I would recommend it to anyone. If you are looking for care, this is the place. Your child will be cared for. Your child will learn. Your child will be loved. more

My child was there for 7months. Slowly things started revealing. Initially I thought it takes time for the child to adjust but my child remained stressed.The teacher was accusative and complaining about the silly things kids do at their age. One day when I went to pick up my child the teacher was screaming at the kids for no good reason. She appeared stressed and unhappy all the time.Most of the staff including the director were unfriendly and unprofessional.Worst of all my child was asked to be evaluated for underdevelopment .When I spoke with my child's pediatrician,the pediatrician literally laughed and told me that the staff were stupid.They have poor understanding of children psychology.My child got very stressed out,developed dark circles around eyes and cried every day not to go there. Kids dont deserve this traumatic treatment. This center is detrimental to child development. I am a physician and I spoke to the director who does not have a clue about child developmental phases. Their teaching is age inappropriate. I was told that my child was above the standards for his age group in his prior daycare. I switched him to a new day care where he as well as the teachers are very happy with him. Expensive doesn't mean good-I made a wrong decision by sending my child to tutor time. Kids cant speak up everything they are going through at this little age. more

My child was there for about 7 months. Slowly things started revealing. Initially I thought it takes time for the child to adjust to the new environment but even after months my child appeared stressed.The teacher in the classroom was accusative and complaining about the children. One day by the time I went to pick up my child she was screaming at the children to stop what they were doing. Most of the staff including the director were unfriendly and unprofessional. The worst part is my child was asked to be evaluated as they thought that he had developmental issues. When I spoke to my childs pediatrician, the pediatrician literally laughed and said that these people are stupid.Not sure what degrees these teachers hold. No matter what degree you have, you need to understand childhood psychology which comes with love.Everyday the teacher accused my child for silly things which are what kids do at that age. If we need to teach them not to do such things we explain to them with love and caring which is highly lacking. My child got so stressed out with this day care that he even developed dark circles around his eyes and he used to cry every day not wanting to go there.These kids do not deserve this traumatic treatment at this age.I am a physician myself and I spoke to the director who has no clue about children developmental phases.Their teaching is inappropriate for that age groups.They give a picture as though they are highly academic but they teach age inappropriate stuff to these kids.My child was above his age standards in his prior day care before tutor time(unfortunately I had to move out of that town for employment reasons).I am happy to say that I changed my child to a different day care after tutor time. Now the teachers in the current day care are very happy with his performance as well as my child.Tutor time is detrimental and traumatic to child's development.They do not know how to handle kids and instead will picture your child as the faulty one.Expensive does'nt mean good. I was mistaken initially. more

I enrolled my daughter at Tutor Time when she was an infant and have never had a bad experience with this center. The teachers are wonderful with the children and while at the center my little girl has become excellent with sign language, knows her ABC’s, can count to 13, and has a very strong vocabulary. When she is with other children her age outside of school it’s obvious that she is father advanced and much of the credit for this goes to the staff at Tutor Time. The directors and owner of the school have always been accessible to my family and no matter which member of that team is sitting at the front desk in the morning and afternoon they are always able to greet my child by name. I would and have recommended this school to my family and friends – I guarantee that you won’t find a better school on the island. more

Let me start by stating that I'm a NYC teacher with 12 yrs. experience. I have to say that this TT on Staten Island is terrible. My 1st problem happened back in March. I got a call at 6:30 PM from the Director and she said my child couldn't attend tomorrow because he doesn't have up-to-date vaccinations. I gave them the records back in Sept. but they realize this now? I said I have no one to watch him. She said she can’t help me !b/c the Dept. of Health is coming and they can’t have my son in the building. That was really nice of her (sarcasm). Last week, as I came out of the elevator, I could hear screaming coming from my child's room. I went to the door and saw the teacher yelling & pointing at my child’s face . He was separated and had to sit alone at a table as the class watched him get verbally assaulted. This is what I refer to as CORPORAL PUNISHMENT. The Asst. Director said she would look into the matter, but of course, nothing was resolved. The following 3 days, the teacher did not say hi or bye, and made my wife & I feel uncomfortable. Fast forward to today. I arranged for another meeting and tried to "clear the air" so we can move past this incident. Instead, the teacher made the following statements to me: 1. "I'm not going anywhere and I've been here for almost 1 year and no other parents have complained about me". 2. "Don't compare me to other teachers!" 3. "You make a horrible father-figure!" Yes. That's right. That's not a typo. The teacher had the audacity to say that to my face in front of the "Behavior Specialist" and the other Asst Director. After my child's teacher insulted me, I kindly asked for a refund of my tuition and will never set foot in that place again. I was told during my tour that the children are reprimanded in a nurturing and kind manner. Instead, I witnessed the opposite. The Behavior Specialist (whatever that means!) said she doesn't believe the teacher yelled at my child in the way I described, even though she wasn't there. She also said it is OK to yell at the children. more

Tutor Time Staten Island is run by extremely unprofessional management, and there is a different issue everyday in that place (rooms being shut down, children turned away and families forced to leave, staff turnover is despicable, viruses in classrooms, and even children being lost for periods of time during the day in their building) If that does not keep you from enrolling your child, and making the same mistake I did, then I don't know what else to say. I do not even know how they have kept this business afloat this long. Stay away! Do your research! more

Good: Funny---there are 2 sides to every story. The parent that wrote the bad review, shame on you! I have been a parent here since the school opened. I know who you are and I know your son well----I clearly know the issues that your son caused. I can only say that your are wrong. I almost withdrew from this school, because of your son!! Thank God that all of the administration work so hard to help all of the children. Rummor has it that you were asked to leave the school....I will leave it at that.. Bad: NOTHING. Improvements: Love this school!!!. Other: I am so happy that my child attend here. She had grown and florished. What she has learned here can not by duplicated by anyother school. The staff is well trained, the school is well run finally with the new management. They follow their mission statement. The family events are great. This is like home!! My child runs in every day and I have to drag her out. They teach, love and respect everyone. I thank them daily for all the special help they give child. I am proud to be a parent here, I would not leave!. more

My child started in Tutor Time on Staten Island when she was just an infant. since that time there have been many changes as the previous person stated in her detailed comments. However, I must say my baby girl has flourished into a lovely toddler and will be moving up to the twaddler group (2year old class) very soon. Since the company changed management there has been a home-like feel. Wtih their monthly events and close attention to everything, I feel confident that my daughter gets all of the love and attention that she needs. In the begining of their take-over, yes, there were issues. However, Since January of this year when they went full force into training all staff members on health and safety and cpr/first aid as well as helped their staff with educational goals, the school has grown immensely. I am a proud parent. My daughter has learned sign language and she is only 1 years old! Its amazing how they know every child's name and every parent's name as well. I can go on and on about both the Director and the Assistant Director. Melody and Kristen make an amazing team and they always keep us updated on the schools day to day runnings with their parent emails. I feel sorry for those of you that did not give them a chance when they first took over. I can honestly say, I am happy I never left. My daughter has never been happier. more

I cannot in good conscious recommend Tutor Time (“TT”) to any parents seeking childcare. Though my experience started off well, in the end, I found them to be extremely unprofessional, unknowledgeable and harmful to my child. TT was ill-equipped to take care of my son due to their inadequacies (e.g., bad staffing, staff lacking skills, unprofessional staffing and unqualified staffing). Instead of noting their inadequacies (e.g., constant staff turnover, under-qualified teachers), they advised me that my child may be autistic (e.g., they told me he had echolalia); that he may have some type processing disorder; and that he needed to be evaluated but I should not take him his pediatrician for the pediatrician’s input as that would be “the worse place to start”. None of their claims were even remotely true. My son came home from TT with deep scratches (to this day he still bears the scares). When asked what happened, the staff, including the director, were unable to tell me what happened. On several occasions, they told me he must scratched himself. He was bit a few times while at TT. Whatever your decision, I recommend you interview potential providers very well. Be sure to ask if they have been subject to investigation by ACS. If so, ask why? Ask about the resolution of the investigation. Be sure to check the Department of Health website https://a816-healthpsi.nyc.gov/ChildCare/SearchAction2.do?pager.offset=90 for violations by a provider. Ask the provider about the violations and the resolutions. Know your rights as a parent; review Article 47 of the New York City Health Code. Ask about the storage of your personal information and if the provider will return it to you once your child leaves their care. Note: Although requested several times, TT has to date, refused to return any of my family’s personal information (e.g., son’s medical records, contact information, etc.). Be fair but be tough as they are taking care and influencing your child. more