Travel Network

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5605 Creedmoor Rd (at Plaza Place)
Raleigh, NC 27612

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(919) 571-3390
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Travel Network - Raleigh, NC
Reviews
( 29 )
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( 4 )

Best

My husband and I just returned from a glorious trip to IRELAND. Our agent, Laura Singleton, did an amazing job customizing a trip for us. Her professionalism and expertise made t...

Worst

\r A friend had used Travel Network several years ago (under different management) and recommended this agency to me. I made an appointment and met with Brian about a trip I was...

Best travel agency ever used - friendliest and most helpful customer service 3/27/2007

I have taken ten cruises to date -- my last one ended only two weeks ago. I am already booking my next cruise. Laura is the best travel agent a person could ever have (I followed her from another agency). My husband and I travel with my mother who has limited walking abilities. She is so helpful in finding ways around this handicap -- from asking for travel assistance from the airlines and cruise personnel to requesting the use of a wheelchair while on the cruise boat. I highly recommend her to everyone -- young and old. \r My mother stays in the stateroom most of the day -- on the balcony of the room. My husband and I take the excursions on shore -- Laura helps with it all. She offers suggestions and has even gone on some of these excursions herself.\r Brian is also a joy to talk with -- he has a pleasant personality and is always willing to lend an ear, even if it is to gripe about how long it is until the next cruise.\r I hope your experience with this travel agency is as wonderful as mine has been -- worry and stress-free.\r Pros: they have ""been there - done that"" more

IMPOSSIBLE TO GET A HOLD OF ONCE YOU BOOK YOUR TRIP.... 2/21/2007

I selected Travel Network based on their reviews on this site. What a mistake! I had done some online research on the trip we wanted to take before going to the agent there. When she priced our trip is was DOUBLE what I had found it for online (same flights, same hotels). When I told her about the rate I had found she 'found' the rate I referred to and booked it for us BUT failed to make seat assingments for our flights and sent me the incorrect confirmation number so I couldn't even call the airline and make them myself. I tried and tried to get back in touch with them via phone but she was never in or the office was closed (even during normal business hours.) ...and NO individual voicemail here. Now my husband and I will not be able to sit together on our OUT OF COUNTRY FLIGHT. Problems like this and hours on the phone are why we chose to use a travel agent in the first place....save yourself the headaches go to another agency or book yourself online.\r Pros: Friendly in person Cons: impossible to get in touch with via phone, gave me airline's phone number to handle problems myself. more

Best Travel Agents EVER! 8/13/2006

My husband and I went here to book our cruise for our honeymoon. The staff there is great! They walked us through all the documents we would need, when we should book our excursions, and were generally interested in making sure we had a great time on the cruise! They even got us a great deal so that we could get a room with a view! Pros: Friendly, Courteous Staff, Convenient Location Cons: None! more

A Personal Touch 7/23/2006

I have used Travel Network several times for my travel needs. I do not like booking vacations on-line. It scares me. Most recently, I traveled to Las Vegas and the travel agency owner personally set up an itinerary that was tailored to our needs. Travel Network Agents are extremely knowledgeable and they used that knowledge to assist me in making the most of my vacation. The Wynn was awesome, thanks Brian!\r \r My sister used Travel Network for her Honeymoon, and all I can say is ""Amazing"". The agent knew exactly how to advise my sister where to go and what to do while they were there. From Helicopter rides to Volcano tours, Travel Network set everything up for a worry free honeymoon.\r \r I will definitely use Travel Network every time that i need to get away. They make me feel like I am their only client.\r \r Thanks for Vegas! See you soon for St. Lucia! Pros: Personalized Service, Very Knowledgeable and Dependable Cons: Absolute Zero! more

Awesome Customer Service... 6/28/2006

Brian & the staff at Travel Network are awesome!! My husband & I are taking our 1st cruise ever for our 15 year wedding anniversary next month. Being new to cruising, we had no idea where to begin. The options are endless. The staff at Travel Network is a wealth of knowledge and they have worked very hard to answer our endless questions & make sure we are taking the cruise of our dreams. They found numerous cruises in our price range for us to choose from. Brian even got us upgraded from an ocean view cabin to a wonderful balcony room.... at no additional cost!! They have booked our airfare, hotel & cruise. All we have to do is show up & enjoy! They have made the planning process a wonderful experience. We will definitely be using their services again & I highly recommend them to everyone else. more

Best Travel Agent 6/13/2006

I have had only good things happen for me working with Travel Network. I have booked a cruise and All Inclusive trip to Jamaica. Everything was made simple on my part. Thanks! more

The Best Service 6/12/2006

Travel Network is a great travel agency, I have booked travel with them for a while now and I have never had a bad experience. The staff is well informed and great to work with. I would recommend them to anyone, for any travel needs. keep up the great work guys more

Great Customer Service 6/12/2006

I have continued to use Travel Network over the years and they continue to find the best rates and best routes avaliable. I look to them for all my travel needs! Pros: Great Location more

Friendly and personable customer service 6/12/2006

The staff at Travel Network is knowledgeable and personable. Agents work to ensure clients have detailed and accurate information in order to make the most of their travel experience. They are willing to go the extra mile to meet each clients' travel needs. more

Best Travel Agency 6/12/2006

My wife and I went on a cruise we booked through Travel Network. Not only were they cheaper than trying to get something ""online"", but they were also very thorough, friendly and professional. We had never been on a cruise before and they gave us excellent tips on taking a cruise that saved us time and money. We couldn't be more pleased with the whole experience. I will definitely use them for all my travel from now on. Pros: Very nice office, helpful and knowledable people, good prices more

Where every traveller needs to go first.. 6/12/2006

Great customer service with years of experience in travel. These agents take time to find the best vacation at the best price. more

This agency is AWESOME 6/12/2006

The agents are totally awesome! They are really friendly and knowledgeable and can get you the best deals. You'll have fun planning your trip while knowing that you're in good hands. more

Great customer service 6/12/2006

You can really get some great deals with Travel Network. I got a great price on a flight to Newark, NJ. more
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One stop travel business includes services such as airfare booking, accommodations, car rentals, cruises and resort packages.

Owner Message
  • Travel Network is a personable full service travel agency. We enjoy working with our clients to ensure we book your perfect vacation. Whether it's a honeymoon package to the Caribbean or a family reunion cruise to Mexico we make sure that your vacation is the right one for you at the right price. We have achieved that balance between personalized service and cutting-edge technology. We make planning a trip efficient and friendly. When you make reservations you are greeted by some of the most experienced, caring agents in the world.

    All Couples and groups are welcome. Give us a call today to get away.

Editorial
  • One stop travel business includes services such as airfare booking, accommodations, car rentals, cruises and resort packages.

  • 3/20/2007 Provided by Citysearch
Additional information
  • Hours: Mon-Fri 9am-5pm By appointment Online 24 hours
  • Payments: Visa, Discover, American Express, Master Card
  • Neighborhoods: Northwest
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