Trails of Montville

We have lived here for two years and love it. It is quiet, you do not hear your neighbors at all.\r I love the size of the apartment and the garage. I do agree with the posts below. If Caitlin put as much effort in her work as she did smoking and riding the golf cart around nobody would have had a problem with her. Our first impression of Caitlin is that she is a little on the ditsy side and she had lived up to it. We now have a new manager and she is very prompted at returning emails and phone calls and is professional. All in all very pleased with where I live and will be staying here for awhile. more

We have been trying for two months to get an apartment at Trails of Montville and it has been a nightmare. Caitlin, the property manager, doesn't return phone calls or emails. She is oblivious. more

Dealing with Redwood Management and the Property Manager, Caitlin, was a complete nightmare. Due to an issue with my application, I decided we did not want to move on with the process and Caitlin was notified that we would not be moving in to the apartments. I was never called in regards to the status of my application and I called 6 times before I was able to reach the property manager, 6 days later. 18 business days later, they proceeded to fraudulently cash my $500.00 Security Deposit without notifying me or contacting me. The resolution that they offered was to refund me $250.00 and keep $250.00 due to damages from holding the property - even though I did my part in notifying them I was no longer interested and essentially did the property manager's job for her. In the end, it costed me $500.00 to look at the apartment for 30 minutes as they still have not refunded the $250.00 in question. I have contacted the Federal Trade Commission and Better Business Bureau. more