Touhill Custom Counters

first let me say that i love our counter and we got a good price and that the guys who installed it did great work and were very nice.. so here's the thing the person we dealt with in the office was a royal pain, did not return calls, did not listen to us at all the accused us of being wrong, at the end of the process we got cold feet about another install and decided to wait, and the installer said no problem. this person gave me a really hard time on the phone, hung up on me and told me she would deal with my contractor, he disappeared from the job after she obvously leaned on him. this person is not someone you want to deal with just keep it in mind when you shop there. if you get a hard time bail! i have no respect for either this person or the contractor. i finished the kitchen myself and it looks great. just beware. more

WOW! This is company has it together. I never knew that choosing a countertop could be so indepth-and everyone at Touhill from the Office staff to the installers were such a great help! Kathleen was so patient in answering all questions and even brought up ideas I hadn't thought about, John came out to template and was very kind and explained the process and finally the install team of Tom and Eric-they were quick and clean and polite. All around the experience we received and the quality of our Countertop were AMAZING. We are so happy with everyone and would HIGHLY recommend using this company to ANYONE! more

I had such a bad experience with these guys it makes me sick. I will start by saying that when i first decided to get granite tops I went to them and the service was ok. They showed me all the different choices and had a good deal! But when the guy who owns it John came to my house to do the template he smelled like alcohol (maybe from the night before) Then on the day of instillation the crew that came were using foul language while me and my son were in the other room. The seams were not done right and It was very difficult to get them back out to fix it. The girl in the office I believe her name was Ashley was extremely rude to me and when we got into a disagreement over the customer always being right she got even more confrontational and said her parents own the place and she could talk to me however she wanted. I am dissatisfied with my overall experience and would strongly recommend going anywhere else but Touhill more

These guys and Kathleen work hard to please. They have a nice variety and fair prices. Negotiate and put them in the mix when you look for granite countertops. Definitely worth the drive. Friendly service, not a big anonymous operation selling 2200 dollar specials. They have what you want at reasonable prices. more