Top Performance Auto Inc.

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316 SE 123rd Ave Ste E
Vancouver, WA 98683

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(360) 892-4388
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Top Performance Auto Inc. - Vancouver, WA
Reviews
( 217 )
( 31 )
( 9 )
( 2 )
( 4 )

Best

Top Performance always does a good job at a great price. They get me in quick and inspect my vehicle thoroughly. They call me with details and get the job done in a timely manner.

Worst

This was first time in the shop. I was anticipating a great experience. It did not happen. This is how it could have been much better. Have you staff explain to customers how long...

great for tube Ups and oil changes 11/13/2013

I love coming here for my tune ups and oil changes. But I wouldn't come here for brakes again. They were the best price but I didn't get brakes that were compatible with my shoes. When I went in to tell them I was having problems with the pads they put on the gentleman at the counter didn't believe me but was going to have them looked at any way. Of course he came back saying they were cheaper pads and were making a ton of dust (which is a problem) and that if it happens again then they will have to either change the pads out or fix the shoes some how??? Why wouldn't they have fixed it on the spot? All I know is no more top performance for anything but oil and tune ups. more

Great customer service 11/12/2013

This was my first visit to Top Performance. After being disappointed a number of times with my previous auto service vendor, we decided to try Top Performance. They were courteous, got the work done, and the price which was reasonable, was as quoted (no surprises after the work was started). more

Extremely Thorough, Fair Prices 11/11/2013

I made an appointment to bring in a vehicle with the Engine Warning Light on. I was getting a little frustrated when I had not heard back from them after a couple of hours. However, when they called me I was very impressed with the thoroughness of their diagnostic process to ensure they were making the appropriate repair. I was hoping that I would get the vehicle back in 2-3 hours, but was happy to leave it there for 6 hours knowing that the job was done right. I am really excited about finding a great shop so close to home. more

very good experience 11/9/2013

Job done right and in a timely manner. very good customer service as well. more

Excellent service 11/9/2013

I moved to Washington in 2009. My Honda accord needed the timing belt changed and I needed to find a trustworty mechanic. This was scary for me since when I lived in California I had friends who owned their own shops and now I needed to go to a total stranger. The mechanics and the owner of Top Performance treated me and my car great from the very first visit. They do not do work on my car just because they provide me with complete information on cost and a timeline of having work done. They make sure I am aware that while something does not need to be done at the moment it will in the future. I have referred several friends and family members to their shop. All have the same positive experience that I have. This past year I purchased a brand new car and when going through the deal process one of my first questions to my sales person was I required to obtain my services throug the dealer as I had a mechanic that I use. That was a big deal to be able to use Top Performance for regular/routine maintenance and not a dealer mechanic. I recommend whether it is just an oil change or bigger repair needs that you check out Top Performance. You will be a satisfied customer. more

quick and efficient 11/8/2013

Happy to try this new place in East Vancouver! more

repairs and service 11/6/2013

always cortious on time and on budget...you never get an unxepected charge without your authorization. more

stinky no more 11/6/2013

My truck was invaded by a pack of mice in the heater.NO heat but lots of odor. The nest was removed and the heater fixed. I guess I will keep the truck another 15 years. Great job to all that participated in the removal. more

nice staff 11/5/2013

very friendly and nice staff, the business is very clean and nice new building more

service 11/1/2013

nice to do business with. thank you more

Service 11/1/2013

Very helpfull, fast wait for service on vehicle more

First class auto service 10/31/2013

If I won the lottery you folks would take care of my Ferrarri. You guys seem brighter than most mechanics. The work was done reasonably fast and so far seems to be done well. more

Professional, attention to detail, competent. 10/30/2013

Work completed quicker than estimated and no surprises in costs. Good Job! Have earned my business over recent years. Very satisfied customer. SB more

Never Fail To Treat Me Right 10/28/2013

Thanks Tony. The best. My BMW didn't start this morning. I jumped it and got it in to the shop. My concern was that there might be other issues other than the battery. Fortunately, no. Thanks Tony and all the guys. Mick more

First time customer 10/25/2013

The service was fast and convenient. Customer service is great. My only concern is when trying to determine what work was completed is a little confusing on my docs. There is a statement if applicable listed after two of the services and it would be great to just say they were done or not. I'll go back for future service but will also make sure I ask what was done specifically. more

Used Vehicle Inspection 10/24/2013

The job was done in a speedy manner and the bill was at the price quoted. The service adviser's were courteous and very helpful. They answered all questions and were knowledgeable about the vehicle I brought in. more

Excellent vehicle care 10/23/2013

These folks have given my dad, and now me, excellent vehicle care for many years. We only take our cars and trucks here. They go above and beyond what anyone else does. We have never ever been disappointed. more

New Brakes 10/23/2013

great job more

Welcome to E Vancouver 10/23/2013

nearby, honest, fairly priced repairs more

Great Service 10/19/2013

I brought my vehicle in with an idle issue. They quoted me a diagnostic fee, but my vehicle worked fine at the shop over the course of two days. When I picked up the vehicle there were no charges to my account! more
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Quality Automotive Parts, Service and Repairs.

Owner Message
  • We are an Independent Automotive Service Center featuring quality ACDelco Parts. We offer vehicle maintenance, service & repair. Feel free to call or come by our location anytime.

Additional information
  • Hours: Mon-Fri 7:30am-6pm, Sat 8am-3pm, Sun Closed
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