Top Performance Auto Inc.

Tony and his shop is the best. All of our cars and my mom's car have been under their care for years. They just did a diagnosis on my daughter's car and rather than doing the work and charging me, they recommended not to do the work, because it didn't need it. Thanks to Tony, Joe and Brendon and all the guys in the shop. Cheers. Mick more

Got me in fast, even without an appointment. Fast accurate services. Thanks! more

Good Freiendly Service. COmplete job on time. more

I've been a Top Performance customer for several years. Their service has always been top notch, with extremely fair rates for both general services and major repairs. Most importantly, I trust these guys, which is certainly not an "automatic" these days. Highly Recommended! more

I usually rave about your service, however, this trip, I wasn't so impressed. My oil change was performed in a short time. I paid for the oil change and received my receipt with information highlighted. It would have been nice to get an explanation of the suggested services. I got in my car and went on with my day. I happened to notice that the sticker on the window wasn't changed, it still showed the old mileage for the oil change. I then checked my car for the remaining oil life...the computer hadn't been changed and still showed 46% oil life. I also noted that the radio station had been changed from the station that was on when I first arrived. I called your business after I noticed the sticker and the oil life. The person that I spoke with didn't seem too concerned that the jobs that weren't completed. He said to come back and he would have your tech make the corrections. Since I was close, I went back. I appreciate that your techs have guidelines and are expected to adhere to them. I believe that even though your tech didn't do anyting intentional with the radio, an apology would have been greatly appreciated. Something along the line of, "Thank you for coming back. I'm sorry that we didn't reset the computer and I'm really sorry about the radio. It was accidentally changed. Please accept our apologies for your inconvenience." I live in downtown Vancouver and have kept your service even though your business is a considerable distance from my home. I have been a repeat customer and your front desk personnel can see that on our history. My husband and I have been very happy with your service until this point. Please consider asking your front desk personnel to be thankful for repeat customers and thank them for their business especially when the customer has to come back for your techs to finish their job. It is bad form and bad customer service not to acknowledge your errors and acknowledge the inconvenience that you caused your customer. I showed my husband, Dean, the services that you recommended, however, at this point, I'm not sure that we will have your company do the repairs. I was prepared to make the appointment when I returned to your shop, however, when your front desk person didn't apologize and just asked for my keys, I just wanted to leave. It all depends on how you respond to my review if we go back to your business. Also, I'm not sure that I would recommend Top Performance to my friends. Thank you. Juanita Wessler 360-773-7325 more

I recently took my car to the dealer for service and was given an estimate of over $800 to do mainly routine maintenance! I called Top Performance on a recommendation from 2 friends and was given a quote of over less than half the dealer price. I took my car in and they performed the routine maintenance, told me that what I could wait on and my car is running amazingly! I will be back to finish up the rest after the holidays. more

My first visit was great. Joe was efficient, happy and willing to help. Second visit they found the issues and have set an appointment to get the car repaired. Charges and fees seem fair and reasonable. Very pleased so far. more

The service was very good, the place was well kept and the timing was prompt. more

good price, good personel, good work more

Very easy to have my oil changed and get a delicious treat next door at DiTzza! more

Did not try to sell me more service than needed. Everyone was very nice and provided me good information. more

excellent more

New location is great. They are always nice and friendly. The wait is never long. I highly recommend Top Performance Automotive Inc! more

I tried to have the problem fixed somewhere else and they didn't know how to fix it. They helped me right away and I was back on the road. more

Great team of professionals, knowledgable and friendly. Always a pleasure to get work done on my rig more

Friendly and laid back staff, professional service ,nice looking business very clean and comfortable. more

Being from out of town, it was nice to be treated with a warm smile. Very good service. Good price. more

Good and speedy service more

Would like to see the guys be more friendly. I think they are shy and busy but I like to be greeted and pampered a bit :) more

We were able to get an appointment within a days time. The oil change itself was a half hour in length. The only problem was I had to read their printout to find there was a nail in one of my tires and that is not something they take care of. It would have been nice for them to point that out along with the fact that my battery was running low. more