Tomball Dodge Chrysler Jeep

Claim
marker

23777 SH 249
Houston, TX 77092

marker
(888) 284-9185
Incorrect info? Correct your listing
Photos
Tomball Dodge Chrysler Jeep - Houston, TX
Tomball Dodge Chrysler Jeep - Houston, TX
Tomball Dodge Chrysler Jeep - Houston, TX
Tomball Dodge Chrysler Jeep - Houston, TX
Tomball Dodge Chrysler Jeep - Houston, TX
Tomball Dodge Chrysler Jeep - Houston, TX
Tomball Dodge Chrysler Jeep - Houston, TX
Tomball Dodge Chrysler Jeep - Houston, TX
Tomball Dodge Chrysler Jeep - Houston, TX
Tomball Dodge Chrysler Jeep - Houston, TX
Tomball Dodge Chrysler Jeep - Houston, TX
Tomball Dodge Chrysler Jeep - Houston, TX
Tomball Dodge Chrysler Jeep - Houston, TX
Reviews
( 178 )
( 1 )
( 0 )
( 0 )
( 3 )

Best

Very FRIENDLY STAFF, VERY PLEASED WITH THE INFORMATION AND OVERALL REVIEW AND KNOWLEDGE THAT WE WERE GIVEN WHEN TEST DRIVING THE TRUCK.

Worst

Tomball Dodge had my vehicle for seven weeks for an oil change, damaged the vehicle, and when I escalated to their GM he said that they identified employees that were going above ...

Editorial review from Citysearch 5/30/2013

Elvis was very helpful and wanted to make us have a good experience. more
Reply | Report abuse |

Absolutely terrible service! 4/30/2013

This was by far the WORST customer service ever. I spent a majority of my day talking with someone & had made an appointment for us to meet to work on a deal because she clearly stated that they were desperate and would do anything possible to make a deal and that clearly seemed to be anything but the truth. I rushed after work to make it there on time.. I drove 148 miles through traffic and rain pretty much just to waste my time! I got there to realize the girl I had been talking with wasn't there until 9 like she claimed & she found someone else to work with me. He told me he had the car set off on the side for me & needed to get the keys so he could show me the car. I look at the car & I see people getting in it to test drive it. He goes to ask the manager & is told that there isn't a deal but they are working on it. He then told me if the car was sold, he would put me in another car & order the one I want. He asked what I was comfortable with payment & down payment wise. He comes b more
Reply | Report abuse |

Editorial review from Citysearch 4/29/2013

This was by far the WORST customer service ever. I spent a majority of my day talking with someone & had made an appointment for us to meet to work on a deal because she clearly stated that they were desperate and would do anything possible to make a deal and that clearly seemed to be anything but the truth. I rushed after work to make it there on time.. I drove 148 miles through traffic and rain pretty much just to waste my time! I got there to realize the girl I had been talking with wasn't there until 9 like she claimed & she found someone else to work with me. He told me he had the car set off on the side for me & needed to get the keys so he could show me the car. I look at the car & I see people getting in it to test drive it. He goes to ask the manager & is told that there isn't a deal but they are working on it. He then told me if the car was sold, he would put me in another car & order the one I want. He asked what I was comfortable with payment & down payment wise. He comes back with some ridiculously off the wall numbers that weren't in the least bit reasonable. I asked several times what the sticker price of the car was & he kept saying that he didn't know. After telling him that I found the same exact car for much cheaper, he proceeded to tell me I was lying. He told me that trading in my car would be a horrible idea & used explicit language to describe that the other dealers I had worked with were just trying to sell a car & proceeded to say that this is what he does for a living and is damn good at it. I wouldn't recommend this dealership to anyone nor will I ever even consider returning there myself. more
Reply | Report abuse |

Editorial review from Citysearch 4/27/2013

Continuous bad service with Tomball Dodge.\r \r I went in on a Saturday afternoon and after being told that all banks were closed to come back on Monday, I did. On Monday, sales person gave me a finance rate, after driving 2 hours to go there they changed the finance rate, which by luck I had it in a text from sales person so they had to use the lower rate. Then after leaving and a few days later, I realized they never put an inspection sticker on my car. So instead of them mailing one to me since they made the mistake they told me I would need to bring the car back from them to put inspection sticker on it...I instead paid the $ at an inspection place locally to get car inspected. Now it has been a month and I still have not received all the papers I signed on the day I bought the vehicle. I have called 5 times and the last time the receptionist hung up on me because I was ""talking rudely to her"". \r \r Think twice before going here. more
Reply | Report abuse |

Had a great experience 10/24/2011

I had a great experience on Sat 10/22/2011. Sales person was great and finance helped me achieve the payment that I need. Thanks again guys you are great! more
Reply | Report abuse |

great deal 10/23/2011

bought a new truck and these guys are awesome. great deals and very nice. will recomend to all my family and friends more
Reply | Report abuse |

Dishonest, unfair, and pushy. 10/22/2011

Hidden prices galore! We were charged extra for the following dealer installed items, despite not having any desire for any of them:\r \r - Mopar Electronic Vehicle Tracking System (EVTS) - $599\r - VIN etched windows - $599\r - Interior and Exterior protection - $595\r \r In fact, we were told that the EVTS would be included in the price of the vehicle and would not be charged. Turns out, we were charged, and the salesman flat out lied to us when we confronted him about this charge two days later. Lies, lies, lies- that's what this dealership specializes in. We were never informed of the VIN etching or the Interior/Exterior protection until we sat down in the finance office. We didn't know that we would have to pay for either of these until we had time to sit down and review the contract the next day (the dealership was closed by the time we got to the finance office, so we were rushed out the doors after each piece of paper was shoved in front of us to sign).\r \r Will NEVER do business with more
Reply | Report abuse |

Amazing! 5/31/2011

I highly enjoyed buying a truck from them. Beverly helped me so much in the accessories department. She was able to make my truck look even better then it was when I bought it. Thanks so much for all your help! more
Reply | Report abuse |

Awesome Team 5/31/2011

I had a great exprience buying a car at Tomball Dodge. Beverly helped me so much in the accessories department. She knew exactly what I was looking for without having to really tell her. I will def be telling my friends about her and sending people her way so that she can make their car buy experience fun! more
Reply | Report abuse |

Great! 5/31/2011

I had a great exprience buying a car at Tomball Dodge. Beverly helped me so much in the accessories department. She knew exactly what I was looking for without having to really tell her. I will def be telling my friends about her and sending people her way so that she can make their car buy experience fun! more
Reply | Report abuse |

WAY TO GO!! 5/31/2011

I had a great exprience buying a car at Tomball Dodge. Beverly helped me so much in the accessories department. She knew exactly what I was looking for without having to really tell her. I will def be telling my friends about her and sending people her way so that she can make their car buy experience fun! more
Reply | Report abuse |

Honesty and Warmth 5/13/2011

My parents bought me a car here and then ended up buying a new car for themselves. Ryan Farrell helped us both times and he is awesome. His honesty and warmth definitely made us feel at ease. more
Reply | Report abuse |

Amazing Customer Service 5/10/2011

I was recently in an accident and my car was done for. I was really interested in getting a new Jeep Grand Cherokee. Some friends recommended Tomball Dodge. Ryan Farrell helped me find the Jeep I wanted with all of the ammenities at a price I felt comfortable with. I would definitely recommend Tomball Dodge to anyone who wants a great, low pressure car buying experience. more
Reply | Report abuse |

Turned something I dreaded into a great experience! 5/10/2011

I do not like to car shop, but the time had come, (actually, it was over due). I had gone to a couple of dealerships and was not too excited or pleased with the service. I was not looking for a new car, but a late model and several sales associates, didn't seem to listen to me. I decided to give Tomball Dodge Chrysler Jeep a try, and happen to meet Ryan Farrell. He was a breath of fresh air. I had an amazing experience and came home with what I was looking for, and not a better attitude about car shopping. Thanks Ryan! more
Reply | Report abuse |

Great Service and a Lovely Experience 5/10/2011

After experiencing bad customer service at other dealerships and prices that were just insane I was about to give up on my search for a new car. I walked into Tomball Dodge and was greeted by Ryan Farrell and immediately felt like I'd found the right place. The prices were awesome and I did not feel any pressure to buy. I felt like I was being treated as a person and not like numbers on someone's pay check. Overall, it was a really positive experience. more
Reply | Report abuse |

Awesome Customer Service 5/10/2011

I had been ripped off at another car dealership, but I know I can trust Ryan Farrell at Tomball Dodge. They were even able to help me with financing despite a few credit issues I have. Ryan and the rest of the staff did an awesome job and I will definitely go back there next time. more
Reply | Report abuse |

Great Deal!! 5/10/2011

Got an amazing deal from Ryan Farrell when I went to look for a Grand Cherokee. I had looked at a lot of prices at other places and felt like he gave me an amazing deal. Now I know where and who to go to the next time I want to purchase a vehicle!! more
Reply | Report abuse |

Great Staff at Tomball Dodge 5/6/2011

If you are looking for good quality vehicles and a wonderful person to sell you a car or truck, then head to Tomball Dodge and ask for Chris Marino. We recently bought a car for our daughter and a truck for our son and had the best experience ever. They gave us great deal for both vehicles. Even the paperwork was easy and painless. When it comes time to trade in my Durango, I will not have to shop around. I know I can go to Chris and he will be there to make me a deal.\r Thank you Tomball Dodge! more
Reply | Report abuse |

Tomball Dodge & Chris Marino 4/26/2011

My experience purchasing my new 2011 Charger was THE best car buying experience I have ever had. Chris was very knowledgable and what he didn't know, he went and found out. Very professional and fun to work with. Will definitely recommend Chris and Tomball Dodge to everyone I know who is in the market for a new vehicle. more
Reply | Report abuse |

The one ton diesel I've been looking for at Tomball Dodge 1/28/2011

I have been looking for the right one ton diesel truck for months. I always feel like salesmen don't take me serious because I'm young. I went to Tomball Dodge and spoke to Jeannie Bolly and she answered more questions than anyone else and treated me like a serious customer. I plan to buy it soon and will for sure talk to Jeannie at Tomball first. It felt good to be treated seriously. Good job! more
Reply | Report abuse |
< Previous 1 2 3 4 5 6 7 8 9 10 Next >
Summer SALE!!!:
15% OFF all yearly plans
Use year15 at checkout. Expires 1/1/2021

Come on out to Tomball Dodge Chrysler Jeep and be a part of our family!! We Make Deals That Make You Feel Good for Many Years to Come.

Owner Message

  • The Tomball Auto Group has been serving the Houston Metroplex for over 30 years. At Tomball Dodge Chrysler Jeep you will find an incredible selection of vehicles always offered at the rock bottom price. We believe in giving the customer the highest level of customer service not only through the car buying process but afterward as well. We are pleased to say that many of our clients have purchased several vehicles from us over the years. Although we have won many awards, this loyalty is the greatest compliment to us. Our goals and mission here at Tomball Dodge Chrysler Jeep are simple. We are dedicated to making it easy for people to purchase the car that is right for them and keeping that vehicle in tip-top shape, so it is safe to drive and maintains its value. Call us or come by today to see just how easy and pleasant it is to purchase your next new or pre-owned vehicle.

Additional information
  • Hours: Mon-Fri: 7:00AM to 9:00PM; Sat: 8:00AM to 9:00PM; Sun: Closed
  • Neighborhoods: Gregson Northpointe
badge