Tolles Steffan R MD

I call him "Doc." Dr. Tolles has been my doctor for 30 years and I will be his patient until he retires or one of us dies. He is intelligent, kind, caring about his patients. He challenges me to be healthier, and never judges. Not only does he know my whole family & my history, if I didn't come in for a year, he would ask about each of them when I come back, remembers them, remembers details. Three years ago, I moved 70+ miles away. Due to a new job and new insurance, couldn't see Dr. Tolles anymore. I wrote him a Christmas card as usual and thanked him for being my doctor for 27 years, and that I had to find a new doctor in the new county. I was surprised when a few days later, I got a personal call from Dr. Tolles about the card and my insurance snafu, and he gave me the names of a couple of local doctors to see. How many doctors do you know who do that? During that next year I saw three doctors for different issues in my new town, and none of them seemed interested in me as a person. Walk in with clipboard. Ask a couple questions. Take notes. Don't look at patient. Give referral to someone else. Walk out. Was pretty much it. So as soon as open enrollment came on insurance, I got insurance that would allow me to see Dr. Tolles again, and now drive 1.5 - 2 hours (depending on traffic) each way to see him, because he provides excellent, compassionate medical care. He is a quality doctor who interacts with his patients without bias and solves our ailments. He's one of a kind. more

You'll likely never even meet the good Dr., instead you'll see one of his nurses. Of course, you'll still be charge the fully, exorbitant price. They'll also likely make a mistake on your insurance, then bill you for the entire thing. How do they handle this mistake? With courtesy and an apology, right? Absolutely not! They'll find a way to blame you for it, saying you gave them a wrong insurance card, or something else that's untrue so they're not accountable. I went here for 4 appointments, showed up on time, and for each of them they were at least 20 minutes late. Their trendy and new office is a perk, I guess. You'd also get the same experience for free going into Abercrombie and Fitch, with about the same level of medical care (very poor). more

Dr. Tolles has been my doctor for over twenty years. He has made himself available whenever I needed to see him. His assistants are very capable and competent to handle routine issues or sniffles. He will be my Doctor until I die or he retires. Keep up the great practice and dedication to your patience! Thanks. more

No interest in patient needs more

I have been a patient of Dr. Tolles and his assistants for over 6 years. I am very pleased with their knowledge, the friendly non rushed atmosphere, the ability to schedule an appointment within a reasonable amount of time, and they never make you feel rushed so they can get to the next patient. more

He lead both of my children through fast and perfect deliveries I do admit that he isnt as available as much as i would like, say when my kids need urgent care. Heavy work loads will force you to hire people under you, but when my kids need their doctor, i dont want to see anyone else but THEIR doctor. When he is scheduled to meet with them, he is always good to them. and he seems to be a geniuine man when it comes to helping out those in the area, since he has been here for so long and not moved on to "greener pastures" so to speak. more

Dr. Tolles never seems to remember you from one appointment to the next. Even though several generations in my husbands family have seen him he never grasps the important family history. He needs to be reminded every visit. He always seems preoccupied and you don't feel you get his full attention and best care. Patti 03/03/08 more

Dr. Tolles operates with three physician assistance and 3 nurses. He very quite patience and deals with all your important medical needs. My entire family goes to him. Highly recommend him and his staff of providing family medical care. Also specializes in hypertension and thyroid cases. more