Thompson Plumbing, Heating & Cooling

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6 N. Commerce Park
Cincinnati, OH 45215

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(513) 333-4357
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Thompson Plumbing, Heating & Cooling - Cincinnati, OH
Reviews
( 102 )
( 15 )
( 0 )
( 1 )
( 16 )

Best

Mike T was professional and courteous. He was very knowledgeable and made very helpful recommendations concerning the care and upkeep of our HVAC system. He also identified a pr...

Worst

I recommend going somewhere else. The diagnostic fee was similar to most places, but I feel really shafted when it comes down to the repairs. I had to get the blower motor i...

Professional & Friendly 7/28/2010

Thompson's repair men were very friendly and helpful. They told me step by step what was taking play. The techs were also very good with my grandson, who has disabilities. A++ Pros: timely, effiecent, low price more
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Very Pleased 7/28/2010

We used Thompson Plumbing Heating and Cooling because the main drain that runs out into the street was clogged up and they had to clean it. They came back the next day with a camera to see why the clog occurred. They have us a quote because eventually we are going to have to replace it. We were very pleased. They came right away and we did not have any problems. Pros: great service, affordable more
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Prompt & Efficient 7/26/2010

The guys are Thompson Plumbing Heating & Cooling were very prompt and efficient at their job. Thank you! Pros: prompt, quick, intelligent more
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I Could Not Ask For More 7/15/2010

I received immediate service from Thompson Plumbing Heating & Cooling and I am very pleased with their service. I couldn't have asked for more! Thank you! Pros: Awesome service and on time more
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find someone else 7/8/2010

They wanted to charge me $1900 (or $1300 if I joined their ""club"" for a monthly fee) for repair to an air conditioner. I found another services who did it for $200. I found their sales to be totally insulting. I felt like I was treated like an idiot. I think everyone should STAY AWAY from Thompson. Cons: dishonest more
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Highly Recommended! 7/1/2010

I think Thompson did a great job. I had a man out to fix my furnace because I did not have any heat. Thompson was there in the same day, wore stuff on their shoes to protect my floors, was very friendly and helpful and explained everything to me. more
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Poor service 6/25/2010

My experience has been bad so far. I was asked to give my appointment to someone who needed service right away which I did and Thompson gave a 10.00 off my appointment. When I did not answer the phone on the rescheduled appointment I was left a message that my appointment was given away. The appointment was 10-12 I called Thompson at 10:30 and was told my appointment could not be honored. My question is if the appointment was between 10-12 why was it that Thompson could not come after 10:30. Bad feelings are in the air. Pros: Price low Cons: Gave my appointment away more
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Polite and diligent 6/22/2010

Thompson's employee, Josh B did a great job at my house today! I even called in to tell them how very very thorough and polite he was. I am very pleased with the service from Thompson! more
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Perfect Service 6/17/2010

Had Justin & Mat out yesterday for plumbing needs. They stayed very late and did a great job, told her boss at work how great of a job did and he is going to call us and wants Mat on his job!!!!!! Way to go Justin & Mat-keep up the great work!!!!!! more
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Great job Nick 6/16/2010

Nick did a great job on June 9th! He was smiling, shook my hand, gave prices in writing and went to work quickly! My air is working great now! I joined the club and am extremely happy with the service. Great job Nick! more
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Terrific Job Derrick! 6/2/2010

Derrick is a fine representative of Thompson Plumbing Heating & Cooling. He was courteous, respectful and answered all my questions. A fine, young gentleman! more
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Thanks Ted! 5/25/2010

Ted did a great job for me today. He's a great employee and Thompson should be proud to have him. Thanks again Ted! Pros: Great Job! more
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Extremely satisfied! 5/11/2010

Very easy to work with, very happy! Thank you! more
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Professional and excellent tech 5/10/2010

The installation tech was excellent with a high level of professionalism. more
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VERY EFFICIENT 5/10/2010

Very efficient techs more
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Very Friendly 5/9/2010

The techs at Thompson were very friendly and they did an excellent job. They guys worked hard for 10+ hours. Ken Stoll is a very knowledgeable sales tech, who answered all my questions. The techs were very tolerant of my dogs! Thank you for your service and kindness. Pros: Friendly; excellent work more
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Excellent Service 5/5/2010

Evan was great! He was at our house from 1:30 to 5:30 and we are replacing both our furnace and air conditioner. We had two estimates, but Evan made it very easy to understand and talked to us in layman's terms. I am very happy to say that we are now Thompson people after being with a different company for 19 years we switched. Thank you, Meg. Pros: Evan; best estimate presented; easy to deal with Cons: Nonthing more
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The Best 4/21/2010

Very efficient service. Everything was good. They were the best! No complaints. Pros: very efficient; good work more
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Immediate Service 4/9/2010

I was very pleased with Thompson and their immediate service! With the turnaround that I have requested over the years and the person who service me today, I cannot ask for more! Thank you! Pros: Fast Service, Very Polite more
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They Take Pride 4/5/2010

Very clear, concise explanation by the initial sales call rep. Technicians were very thorough and easy to approach with any and all my questions. Best of all, they clearly take pride in their work! Pros: Clear, concise, explain everything well more
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Additional information
  • Hours: 8 a.m. - 8 p.m.
  • Neighborhoods: Wyoming
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