The Sofa Company - Pasadena

We have just moved here from overseas and were looking for something nice that we would be able to bring with us in the future but most importantly would fit with our new fabulous apartment and the shape of our living room. We tried a lot of different stores but we could not really find just the right thing. Pros: Single most convenient place to find what you want Cons: We may now become couch potatoes!!!! more

The staff at the Sofa Company in Pasadena were very knowledgable about their products and the many different options we hand when designing our sofa. more

We had such a hard time trying to find something that fit in our living area, desire of comfort and style. Everywhere we went there was compromising on our end. Finally we got to the Sofa Company and they had the style and comfort we were looking for and they custom made it to the exact size that we needed it-not compromising one bit on our end!! Jeannie-the sofa expert there was great in showing us the different options we and how creative they could be with everything. After our first there we went home and did our homework and came back the next day and placed our order! The biggest bonus for us is that the company is environmentally conscious and that made us feel even better with our buy! We should receive our couch in approx. 3-5 weeks so we'll see how our finished product comes out but I'm sure it'll be everything we imagined! more

My wife and I were looking for a sofa to put in our TV room, nothing too fancy but not a piece of junk either. However, the doorways entering the room were far too small for normal sized sofas we found at other places. We were planning to have someone widen one of the doorways, but luckily stopped by the sofa company first. Not only did they have types of sofas which would fit through the door as is, they would have decreased the height of any sofa we wanted free of charge to make it fit. We just got our couch yesterday and absolutely love it. After a good deal of shopping around we highly recommend the sofa company and will certainly go there first when we need a new couch. Pros: Tons of selection more

My husband was dreading the prospect of going to furniture store after furniture store to purchase the new sectional for our new family room. The Sofa Company made our purchase quick, easy and fun, with no complaints from my husband about the time or the cost involved. We ordered a beautiful custom sectional for a great price. The knowledgeable staff assists the buyer in making good choices that work with the buyers lifestyle, environment and budget. Pros: Custom sofas for a great price Cons: Almost too many choices more

I think this is a great option when buying a sofa. They actually build it according to your space. Prices are affordable too. They delivered earlier that I expected. The staff seems to know a lot about sofas. Nothing negative to say about this company Pros: Great costumer service/ A lot of models to choose from. Cons: They have parking but it's difficult to find more

There is a variety of styles one can choose from. You can select one, two or three peace seats. You can also choose the level of firmness and the type material you wish to have the seats and pillows stuffed with. There is also a great selection on fabrics and leathers to compliment the design and to fit your budget. The customer service at the pasadena store was excellent. The make to order and delivery times where very timely. Pros: Flexibility in Design, Size, and Material. Cons: Can not physically see the final product. more

It is very hard to find a company that makes furniture that is not laden with chemicals and synthetic fibers. This company offers standards and options that are both eco-friendly and have minimal chemical residues. This store enables you to customize your furniture to fit your living space (add 1,2, or 3 feet to a sofa, or you change the depth, or height of your piece...no problem here), and they have their own local factory so you know it's made in the USA and you know it improves the local economy. They can make your specific furniture needs a reality. Save your time and look here first!! Pros: Customized, eco-friendly furniture made to order; options Cons: Very few organic cotton solid colors to choose from more

The staff had a great balance of helpfulness & attentiveness, but not being pushy or hard-sell. This is a great way to have custom options in a relatively short period of time. Pros: Lots of choices more

I wanted really scaled, really simple, really modern, like the furniture I've seen in Canada and Boston. Pros: Modern to equal Europe is possible Cons: too inexpensive, can't impress friends with price!! more

I had been looking for a certain size couch for 4 - 5 months and all of a sudden there you were. The Sofa Company . Best experience I have had ever. Was able to get exactly what I wanted. I am so pleased. The staff were wonderful to work with too. Pros: Build you own couch and chairs how unique is that? more

My wife and I went all over town to find a couch. The salespeople and furniture at the Sofa Company were the best: we bought the Metropolitan. It was great to get a couch at a decent price that you were excited about. Pros: Well made furniture and a reasonable price. Cons: Can't see the exact couch you're buying more

More than a sofa store (sofas, chairs, chaizes, tables, recliners). They make their own furniture in LA and have a great selection of fabrics, frames, customizable frames/sizes. Friendly, knowledgable service. Warranty seems good, including teflon add-on (5 year) which might be needed because of the cats! See Victoria or Chad. Pros: Great selection, will customize to order Cons: None yet more

lots of selection and informative staff made our two hour indicetion easier than otherwise thought. We ended up buying a sofa and loveseat. Pros: selection Cons: delivery time(Wait time) more

I arrived with one sofa in mind, then saw one on the floor that I liked better. The very helpful salesperson showed me a great selection of fabrics. I made my purchase before the time in the parking meter ran out. I heartily recommend The Sofa Company. Pros: Exceptional serice, great selection. more

What a treat to find a sofa that can be custom made without mortaging the house or cashing a 401k! My husband I have been shopping for months to find just the right furniture for our home. We tried all the big name companies only to find cookie cutter styles, colors and styles. When we did find something we liked the price was outragous! Then we decided to drive 70 miles to The Sofa Factory in Pasadena. There we were greeted by Chad Conner, given a brief introduction in how they manage there store and then left to explore. But as soon as we had questions, there he was to give us all the answers we needed. And he was able to sit down with us to show us the abundant combinations of frabrics to choose from. We had an idea of what we wanted and even pulled a picture up on the internet to show Chad a sample of what we wanted and his immediate response was ""We can do that!"", the best four words we had heard in a long time and the price? well be got a whole room full of furniture for what some places wanted for just one sofa. Now I can't wait for the final product to arrive, then I write another review! Pros: Knowlegeabe staff make sofa shopping easy Cons: Long way from home but worth the trip more

Local place where you can get your sofa just how you want it. The customer service was fabulos. They are very patience and helpful. Pros: Great customer serice more

After weeks of looking at furniture, I was able to pick out a sofa within 15 minutes at the Sofa Company. The staff was helpful, knowledgeable and friendly. There are promotional deals too that y'all can take advantage of! Definitely recommended! They guarantee their sofas for life! Pros: 50 sofa styles and tons of fabrics Cons: Since they have so many styles not all are at each location. more

the choices and variety of fabrics, no pressure from sales staff, all great, I'd buy another sofa if needed in future. Pros: salesperson very helpful and patient and variety great Cons: little far from home, will look forward to LA location more

Outstanding, patient, and understanding (about cats and sofas both) service. Victoria advised me on how to make the fabric as cat-safe as possible, helped me decide on wood/fabric combination, and made me feel relaxed and confident about the experience of refurnishing my house. Thank you, Victoria!! Pros: Best looking sofas, largest choice I have seen so far more