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The Cheesecake Factory

id: 37818
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3041 Stevens Creek Blvd
Santa Clara, CA 95050

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(408) 246-0092
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Restaurants

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Food & Dining

Reviews
( 7 )
( 5 )
( 11 )
( 0 )
( 2 )

Best

nice but too crowded and too noisy.

Worst

I still can't believe how bad this dinner was - and I've let 2 days pass before writing this review. It was my birthday dinner - and I arrived early to put our name down for a pa...

It's a chain, what else can you expect 9/9/2008

apple Provided by Partner
The food is reliable, and the ambience is good. Who could complain about their prices when you get such huge portions? It's a no-brainer place for ... more

Good portions and tasty food but long wait 1/5/2008

Cheesecake Factory has an impressive menu of food. The food has good portions, tasty, and a variety of food. The cheesecake is the signature item there. \r \r The only negative is the wait is long and no reservations and the service is ok. Pros: Good portions, Reasonable Price Cons: Long wait, no reservations more

Worst service - 3 hour dinner 7/30/2007

I still can't believe how bad this dinner was - and I've let 2 days pass before writing this review. It was my birthday dinner - and I arrived early to put our name down for a party of 8. I knew it wasn't going to be quick to get seated - but I had no idea how the rest of the night would go.\r \r They called our name/buzzer, and we went to get sat - only to find out that they had sat a party of 4 in this area. 10 minutes later, they tried to sit us at a booth that only seats 5!!!! 20 minutes after that, they finally seated us. They did provide us with free appetizers, but my brother-in-law did ask if we were going to get something comped for our troubles. They took our drink order right away- and we told them we were ready to order. The waitress said she would come back and take it in a minute. No big deal - except she didn?t come back to take our order or to bring our drinks for at least 20 minutes - well after we had finished our appetizers. The food took forever to arrive, meanwhile we had a waitress swap out - while ours went on break, and we had to ask the manager to check on our food. The food arrived and some of my family felt like it was cold. By the end of the night - we had been there for over 3 hours, 2 hours at the table, and my husband had already had to leave early to put our daughter to bed! We ask for the check, provide a card - and she disappears for what seems like another 20 minutes! They still charged us the 20% gratuity for large parties. Total lack of class. Learn from our mistake ? and try another Cheesecake factory.\r Pros: huge selection of food, great cheesecake Cons: worst service at this particular restaurant - this wasn't the first time either more

Easy for cake and a chat 6/19/2007

Good range and decent prices. Huge portions. Friendly service. (1) Craigs Crazy Carrot Cake Cheesecake:... more

Easy for cake and a chat 6/19/2007

AliciaKoh Provided by Partner
Good range and decent prices. Huge portions. Friendly service. more

Easy for cake and a chat 6/19/2007

AliciaKoh Provided by Partner
Good range and decent prices. Huge portions. Friendly service. more

nice but too crowded and too noisy. 6/12/2007

nice but too crowded and too noisy. more

nice but too crowded and too noisy. 6/12/2007

polkadot Provided by Partner
nice but too crowded and too noisy. more

nice but too crowded and too noisy. 6/12/2007

polkadot Provided by Partner
nice but too crowded and too noisy. more

It's a chain, what else can you expect? 1/2/2007

The food is reliable, and the ambience is good. Who could complain about their prices when you get such... more

It's a chain, what else can you expect? 1/2/2007

apple Provided by Partner
The food is reliable, and the ambience is good. Who could complain about their prices when you get such huge portions? It's a no-brainer place for ... more

everyone goes here on friday night 11/17/2006

For some reason, I always manage to end up here on a Friday and the place is a zoo! I had to wait like an hour and a half to get a table. The food is good, but not worth the wait if you are super hungry like I normally am on Friday nights. The key lime cheesecake is pretty good and I really liked the nachos as well. I haven't eaten anything that I disliked! Pros: nice atmosphere Cons: super crowded; long waits more

Horrible wait times, decent service and food 11/9/2006

I've eaten at many different Cheesecake Factories, but this one has the absolute longest waits I've ever seen. Up to two hours on a Friday night! The problem is there aren't many other dining options in the area that are ""upscale"" if one could think of Cheesecake Factory as such. I'd come back during off-peak times but would rather eat and go home in the time it would take just to get a seat here. Cons: wait times more

Best cheesecake 10/30/2006

This place has great food and cheesecake. The wait is a little long but it is well worth it. I always come here for events and occasions. more

line? what line? 5/29/2006

More like a crowd. The food is pretty good, but hardly good enough to wait 2 hours for a seat. service was descent. Staff was pretty tired by midnight though. I felt for them. The ice cream sundaes were excellent. more

Not worth the wait. 2/19/2006

They have a BIG menu. They have an even BIGGER WAIT. The host will tell you 45 minutes. That is how long you wait to get a pager. Add another hour in their crowded bar over priced bar. When you finally get a table thefood is fast and good. Pros: Big menu, lots of parking Cons: Long wait, spendy drinks more

Horrible waiter 6/5/2005

We were seated within 30mins for 11. The choices are mindbogging. There's good fried avocado egg roll and Country French salad. The fried calamari was fair, the Parmesan chicken over pasta was delicious. Don't like their cheesecake - too heavy & sweet, gritty taste. The choc mousse tasted more cake than cheesecake. The waiter was horrific. He was abrupt, hurried, forgot our drinks and before we were finished eating, dumped takeout containers/bags in the middle of the table for us to box our own leftovers! He hovered over trying to pressure the teen to order the one order of dessert to go than dine in. That's the problem when the tip is already added on the bill for a large group. My niece complained to the manager & he said he would remove the tip charges. They need to do a better job of training their staff. Pros: many choices, decent food Cons: crowded weekends, rude wait staff more

great desserts, horrible entrees 5/20/2005

the drinks, salads and desserts were simply brilliant, as for the entrees, it might be better to go somewhere else. The menu is like a novel with all kinds of different cuisines, none of the them done with any flair or originality. A gorgeous building though with a lot of energy and great for moderately large groups. Pros: desserts, service Cons: entrees more

waiting two hours for mediocre food? 1/15/2005

for some strange reason, this place ALWAYS has an ENORMOUS line waiting for tables. i don't really understand this. the food is mediocre at best. the menu has advertisements in it for heaven's sake! it's basically mcdonald's chain manufacturing approach to ""upscale"" dining. and like mcd's, the food is not terrible. just not very good. and certainly not worth waiting for. so for all the people out there who LOVE their cheesecake factory, try out some real italian food some time. you won't have to wait as long, it'll be the same price, but the food will be much better. remember, quantity is not more important than quality! see my other reviews for some suggestions. Pros: portions Cons: , food, italian food more

Great VALUE 12/26/2004

This place has something for everyone so if you have to take a bunch of your ""picky"" friends out - this is the place to take them. Affordable prices, good atmosphere for casual birthday parties, and yummy cheescakes! Best of all - you can go shopping at the mall and then just drop by here for lunch or dinner before you go. They have 15min parking spots for take-out if you want to enjoy those cheescakes in the comfort of your own home. Pros: Prices, Desserts, Service Cons: , No reservations more
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Menu for The Cheesecake Factory


Editorial
  • The Cheesecake Factory is a great place for family dining. The kitchen makes almost everything from scratch, so it is easy to modify your...

  • 8/28/2012 Provided by KidScore
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