Testmasters Educational Services

My son enrolled in a SAT Chemistry subject test online course. There were several problems with the videos. They would go fuzzy and then just stop all together. There were also several errors of content in the videos. The book that came with the course was filled with mistakes and wrong answers. I tried to contact them several times and they refused to have anyone talk with me over the phone. I emailed them with the problems and they answered some of my emails with questions that did not help solve any of the problems. This is some of the worse customer service error. Beware of using this company unless you want to do worse on your test- content filled with errors and staff too busy and pompous to listen to feedback. more

Great class had the best teacher- it was obama who won the election and testmasters got my vote for donald obmama flight school. my grades are amazing obama is your mama. fake birds on the drain red candle lane. watching mark wayne jump on the game. more

I have found a bunch of errors in the book. I thought for sure I was doing something wrong so I kept reworking the problems. I called Testmasters and they were very short with me on the phone after I finally got to someone knowledgeable they just told me to email them. So I did and they responded a couple days later with the worked out solution (which was my solution...NOT what they had in their videos or the book). So they already knew there was an issue but continue to sell books without sending any type of warning or at leas a leaflet letting people know. No I don't expect them to burn all their books but I do expect clear communication if I am paying $1500 for a TEXTBOOK and access to already recorded videos. So one mistake is not that big of a deal, right? Well I KEEP FINDING THEM. I guess I am more confident in myself now but the problem is I am LESS CONFIDENT in this program. I have reached out to them several times and they have poor customer service. So far it's a D- from me more

its good more

The customer service/management are very nice and understanding and you can really tell that they try to make the best experience for the customer. Also, the teachers I had were fun and smart, and effective at delivering the material. The TestMasters course materials were very helpful, and I was able to increase my score by 200 points. Exam Club really helps! more

TestMasters is a great place. Everyone is friendly and engaging, from the staff to the instructors. They really care about providing good customer service. I took a summer SAT prep course and did Exam Club (which is a free service that comes with the course, that lets you do dozens of practice tests), and my SAT score went up by 300 points from a 2100 to a full score. TestMasters is really great especially if you work hard. There's no gimmick, just good teachers and lot of practice resources available. more

I learned so much in the course, which really taught me all of the strategies and information needed to do well on the ACT. The classes were fun, too. The teachers were all interesting people who really made an effort to keep me and the other students interested in the class, whether through jokes, games, etc. It was a well-organized course that did its job well in regard to preparing me for the ACT! more

I took the TestMasters SAT prep course when I was in high school. I am now in grad school. The techniques I learned at TM fundamentally changed the way I approach multiple choice tests. This helped me get into college, in my courses in college, and when I took my certification tests to become a high school teacher. I am not someone who has an easy time focusing in class, but TestMasters classes are lively and interesting. The tutors are fun and casual, but very well informed. They are specialized in the areas they teach, so they were able to answer just about any question I threw their way. It's not an easy feat to make standardized testing fun but somehow TestMasters manages to do it while increasing your score at the same time. more

raised my score from a 2100 to 2400 thanks to testmasters so they have my utmost approval more

The ACT test prep course was very useful. The teachers were very helpful and knowledgeable, and they made the classes enjoyable. Exam Club was also great. I'm a firm believer in practice tests, and Testmasters had a large number of quality practice ACT's for students to take in ExamClub. Thanks Testmasters for helping me get a 36! more

Testmasters is a great course if you're looking to improve your test scores. I took the SAT course and I learned a lot. On the first practice test, I made a 1690 and then on my last practice test, I made a 2150. They definitely met their 300 point increase guarantee! The teachers are really funny and that makes the whole class enjoyable. They taught me many tricks and rules of the SAT that really helped me do better. They offer classes for many other standardized test but I can't say how helpful those are since I never took them. However, if they are anything like the SAT course, they are probably really helpful! If your looking to sign up for a course, use coupon code VM088 and save $25. Also if you get a group of 10 people, you could get another $100 off. more

I took the testmasters EIT/FE review course after failing the EIT 3 times and I thought it was AWESOME!! There is no way i would have passed the test without this course! I have been out of school for a long time and had not even had a math class in 20 years and I felt confident after the review course. The instructors are serious about helping you pass but the class was a lot of fun too. I highly recommend this EIT/FE review to anyone who has struggled with the exam and who has been out of school for a while! more

Test masters - based in Houston (an impostor of the more legitimate Testmasters baseed in California) has been the worst company I have ever bought any product or service from. I have never before written negative comments about any company online, but I can't help myself here, I am so frustrated. I signed up for an in-person course, which they canceled without ever telling me. So I instead enrolled in an online course for GMAT prep. Their online links NEVER worked for me, despite spending dozens of hours on the phone with their IT department. I tried 5 different computers and internet connections - all on high-end equipment - and never got their software to work. After 6 months of disputing the charge, and hundreds of hours (literally) trying to explain what went wrong, the company still won't reimburse the cost of the course. Worse, I've never even been able to speak to a manager or to anyone with decision-making power. They never seem to be available to speak to me. The phone operator simply relays the message of the management team to me. HELP! What can I do to get a refund on this product? more

Testmasters offers courses to help you prepare for the EIT or PE. I participated in the EIT prep course. Classes took place in the afternoons once a week, with optional weekend problem sessions. The instructors, though not native English speakers, are easy to understand most of the time. They do a great job explaining the course material. The course was a little slow at times, but I passed the test so I can't complain too much. more