We went there to shop for a Honda Pilot and first off the receptionist was friendly and the internet marketer was nice too. She had to hand us over to the sales man, Matthew Gish, and the experience spiral downward after. He pulled up the vehicle for us to see, and we quickly see scratches all around, one including a rusting spot under the door, and a shaved strip. I asked if the dealership can fix it, he told me if I wanted this is what I get for buying a used car... and that I should consider a new car if I want them scratch free... My wife and I was stunned but willing to go for a test drive... He was acting edgy as if he is just doing us a charity show.
Then, I sat down for an offer price, and the manager came over after, to tell me basically this is not negotiable, and he walked away! I was still at the desk??? I left with a puzzled experience, and of course I will not recommend this dealership! I emailed the manager, Chris Mendicina, with no response or apology!
Well you get the picture, I be aware to shop here, take your hard earned money elsewhere! I found another Honda dealership with much better deal, and service with a smile. Good Luck to stay open, Tarrytown Honda.
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