RB38 is the Swezey service person who responded to our request for an investigation as to the source of a burning or fuel odor in the den and kitchen area of our house.He asked questions,listened carefully,examined the oil burner, had us turn on the hot water in the kitchen and first floor bathroom which soon produced the odor. He explained clearly what was going on with the chimney and the resulting odor. At our request he recommended a company Swezey uses. They came later that day,examined the chimney thoroughly finding a very worn out lining which they replaced with a steel insert and higher fume outlet at the top. RB38 is the skilled worker who indentified the problem that has mystified several others. The odor is gone and we are very grateful to RB38.
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