Sunset & Vines

They hate kids. We went there with two kids at 19:00 on 11/21/2011. She ignored us completely when we walked in. We had seats anyway but she continued being very unpleasant to us. We decided to walk out and she was aware that we were walking out because of the bad service. She did not care at all probably because that was what she wanted. more

My husband and I went to this restaurant on Saturday night (5/7/11) around 6:30pm. Not very many people in the restaurant. No one met us at the door so we went to the bar and had a glass of wine first. The mats the glasses were sitting on behind the bar were full of dust and the glasses were sitting there with the lips of the glasses sitting on the mats! I went to the bathroom and it was horrible. The sink could use a good scrubbing around the faucet. The tiled wall under the soap container had lots of soap residue on it. The grout on the tile wall under the paper towels for drying were discolored (just a little stream and scrubbing can keep grout clean). The plant vase in the corner was full of dust. The floor wasn't very clean either and this was on a Saturday night! It is my opinion that if the bathroom is filthy then you can be guaranteed that the kitchen is the same. We did not eat there but went to another restraunt in the same area. If I were the owners, it would be my top priority to make sure some one comes in on a Thursday to make sure everything is clean and tidy for the weekend - it could make a big difference in having customers stay to eat. more

We had the misfortune of going to Sunset & Vines on the night of the Seal concert at Lake Las Vegas. It was so crowded at 7PM that we couldn't even get in, so we waited until after dinner to go in. We heard a couple of angry customers earlier saying how they couldn't even get the bartender's attention, which appearently was still an issue a couple of hours later, when most of the crowd left for the concert, and we were the only ones at the bar ordering a drink. The bartender that evening seemed really stressed and frazzled by just how busy it got prior to the concert, and seemed to struggle to regain any composure. He was so fixated on getting his stemware cleaned and barely paid any attention to us, and seemed irritated that there were still patrons left at 9:30PM who wanted to enjoy some wine. It's a shame b/c it seems to be a very nice place to enjoy some wine in a quiet setting, but I think the commotion caused by the Seal concert put a damper on the evening for those of us visiting from out of town, having planned the visit months in advance, not knowing that Seal was gonna be performing. Pros: Good concerpt Cons: Lousy service, bad timing more