Stm Granite & Precast

VERY HAPPY with STM and Stone Mart! Got my shiny granite counters for almost half off what Home Depot quoted, and much less than the shysters across town. They're gorgeous and the missus is tickled. Great, knowledgeable folks there and the installers were exceptionally courteous. Thank You! more

I got exactly what I was looking for - These guys are great and they are very professional. I had a problem with one of my order and they fixed very quickly with no questions ask. I have to say, they are one of the biggest in town and has the best price. Pros: Great Customer Service Cons: Non more

THANK YOU GUYS, IT WAS A GREAT EXPERIENCE FOR ME AND MY WIFE. I GOT EXACTLY WHAT WE WANTED. THEY WERE GREAT TO WORK WITH. I GOT THE BEST DEAL FOR SURE. ALSO THEY WORKED OVERTIME AND AFTER HOURS TO GET IT DONE BEFORE THE 4 TH OF JULY PARTY. AND THEY DID IT. IT CAME OUT PERFECT. MY FRIENDS ARE IMPRESSED WITH EVERYTHING ABOUT MY GRANITE. THANK YOU AGAIN. Pros: PRICE AND QUALITY Cons: VERY BUSY more

Beware of STM Granite & Precast. We patiently waited for our countertops and were disappointed to find the faucet holes were way off-center and not spaced correctly by inches, and the front edge was not polished and very rough. We thought we were getting a bargain and even visited the shop on Anderson Rd to make sure it was not a fraud. Although the shop looks fly-by-night, we reasoned they were just starting up and gave STM the benefit of the doubt. Unfortunately, It is true ""you get what you pay for,” and for us it was an unusable countertop. We fought hard for a refund but STM refused to inspect and acknowledge there mistakes, There attitude was I got what I paid for. Beware of STM's lack of quality controls, poor workmanship, and there resorting to intimidation toward their customer when we complained that they delivered an unusable top with so many mistakes. We finally went somewhere else and purchased a new top to replace this one and two additional tops for our house renovation and happily paid $125 more per top with a reputable company. Pros: cheap Cons: Get what you pay for more

This company did a great job on my kitchen, I'm very please on their work. They are a very big company and their prices a great - I'm very happy with my granite kitchen countertops - Best granite countertop in tampa !!! Pros: great communication, Willing to workout any problems more

I JUST HAVE HAD KITCHEN GRANITE DONE. IT LOOKS GREAT. THE GUYS WORKS FOR IS VERY FRIENDLY. THEY TOOK TIME AND EXPLAIN TO ME EVETYTHING ABOUT GRANITE AND ANSWER EVERY SINGLE QUESTIONS WITH PATIENTE. MY GRANITE LOOKS ABSOLUTLY BEAUTIFUL. I RECOMEND THIS COMPANY TO EVERYBODY. I ALSO SEEN OTHER COMMENTS. IT IS HARD TO BELIEVE THEY DID EXPERINCE THAT KIND OF SERVICE FROM THIS COMPANY. THEY WERE THE BEST COMPANY TO DEAL WITH FOR ME. Pros: FRIENDLY SERVICE, GOOD QUALITY WORK,GOOD PRICE Cons: BUSY BEES more

nitially, I had a good impression about STM. Was in the store looking at countertops, requested an estimate, all was going well. Was on the fence about who to use and pursuing options, when I got an email from the owner, that sealed the deal. It was the personal attention, appearance of a strong desire to earn my business and a commitment to customer satisfaction, that made me sure I was making the right decision. Unfortunately, the only good thing I can say about STM at this point, is their staff is friendly. There was no follow-up whatsoever from the sales person, ie. even with the initial measuring for the estimate, I had to call to find out what time they were coming on the day of... it then became evident the sales person gave me a date, but did not schedule internally. That example is consistent with my entire experience every step of the way, for both the countertop and backsplash, which were installed separately. As a working professional, can't begin describe the level of frustration in having to constantly call for every little thing, because their poor at the service and follow-up part. There were several hiccups along the way w/both the countertop and backsplash installations, that were caused by STM' either; lack of organization/scheduling/follow-up or workmanship. Those ""hiccups"" somehow became my responsibility by having to call constantly to get STM to handle. At that point I realized they're all about getting your money, but once they have it, they could care less about all other aspects of doing business and customer service. THE KICKER... On several occasions I reached out to the owner who emailed me in the beginning of the entire process. You know, the reason STM got my business, because even the owner is taking an interest... Called him several times when ""hiccups"" were occurring, and needless to say, he couldn't be bothered to email or call back. If you still ultimately go w/STM - for whatever reason - good luck, but you were warned! Pros: Nice people Cons: Poor Service, Lack of follow-up, Attention to Detail Lacking more

I would not recommend this company. Template, fabrication, install botched! No recourse, no discount. Installer very condescending. Assistant installer did not understand english, very frustrating. There are gaps in my granite. Could not cut to correct fit. Cons: TEMPLATE/INSTALL VERY LOW QUALITY more