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Stevens Creek Nissan

id: 50095
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4855 Stevens Creek Blvd
Santa Clara, CA 95051

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(408) 983-5900
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Reviews
( 160 )
( 24 )
( 4 )
( 4 )
( 2 )

Best

I love the Leaf and feel great about the deal I got. Dave treated me respectfully and fairly, answered all of my questions directly, and got it all done during a very busy weeken...

Worst

Found less customer service. Sold car with oil pan leak

Purchase experience 10/16/2015

Ramon Sarabia is the best sale man. He was very helpful to us. He helped us to lease a nissan before three years ago. Now we came back and found him still with Nissan. Thanks for his help both times. more

Servicing my car. 10/15/2015

James is a great service advisor. very knowlegable and genuan. more


Cashiers has absoutely no customer service skills 10/15/2015

The experience was great from greetings, shuttle service home and return back. However, the cashiers ruined the entire experience. Each time I've come in for service, the cashiers have ruined the experience where I don't know if I will return again now. Each time, I've always had to consider if I should go somewhere else. The cashiers continue to talk amongst themselves without acknowledging the customer. Don't even confirm they have the correct invoice before asking for payment. Doesn't give you time to review what was done and continue to ask for payment. In addition, I was told when dropping off the car, it came with a car wash service, however my car was not washed went I picked up my car. Since I had such a terrible experience with the cashiers I did not return to cashiers to let them know of the issue. Cashiers totally ruined the experience. more

Ron your service writer is excellent! 10/14/2015

We did buy our vehicle at this dealership, and it is the closest. I was disappointed at the cost, the 1st time I was in I was told it would be $80 to $160, and it was $160, then for this the 2nd visit I was told it would not be more than $80 and I was charged $140. The 2 problems I brought it in for are fixed, and they fixed a 3rd item that I did not know was broken so that is a good thing. more

Good work 10/14/2015

Great place more

good service 10/12/2015

People there are professional and nice, my car was serviced well more

Great 10/12/2015

Great more

Friendly, Fast and Great service 10/12/2015

Great services. The only dealer we have our car serviced the past 3 years. more

Quick service 10/12/2015

essa bin was very helpful more

the staff were very courteous. 10/10/2015

The car is very good and unbelievably silent. more

Feels like family 10/9/2015

Very good customer service. Nissan cars though ... More and more like Renault - every month a new issue. A real pitty they don't build them like they used to. more

Premier Nissan 10/8/2015

Competitive pricing. Excellent service. more


airbag recall 10/7/2015

Same day service on an airbag and strut recall. Couldn't ask for more. more

Car Service-Oil Change and inspection 10/6/2015

Getting a loaner is a breeze, they are helpful, and my rep was very attentive, professional, and went the extra mile to make sure I was comfortable and able to get back to work and my parent night on time. I didn't feel rushed and he made me feel good that I came to Nissan more

Good and fast service 10/6/2015

I needed to check why the tire light is on but I had very short time as I needed to be somewhere The service rep took me in and did everything he could to expedite the repair they found the tire problem and fixed it fast and I made it on time :) more

Good Experience 10/6/2015

The sales people and sales general managers are so nice and willing to help you go home with a new car ! more


The service is great 10/5/2015

It is convenient to schedule appointment online. The service is fast. more
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Owner Message
  • Here at Stevens Creek Nissan we're all about giving hope. Hope to our San Jose area community and hope to our valued customers! If you're hoping to secure a reliable Nissan vehicle that can tackle those Santa Clara daily errands or take charge of the open road during that out of state excursion, then head over to our dealership where we make that hope a reality! We offer a terrific selection of Nissan vehicles plus the financing options you want for all credit types.

Additional information
  • Hours: sunday: 10:00-20:00, monday: 09:00-21:00, tuesday: 09:00-21:00, wednesday: 09:00-21:00, thursday: 09:00-21:00, friday: 09:00-21:00, saturday: 09:00-21:00
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