I came across Steve White Chrysler, Dodge Jeep in Hickory through an internet search (initially) for a used vehicle. I contacted them regarding a used Monte Carlo. Between my phone contact with them and the trip from Statesville to Newton to take a look at the vehicle, it was sold via the internet (a testament to how well they move their inventory).
Mr Lowman apologized for the problem and indicated that he tried to contact me when he realized the problem, but was unable to reach me (as I had only given him my home phone). Since I was there, we took a look around the lot to see if there was anything else in their inventory at that time of interest to me. He located a PT Cruiser in my price range (admittedly a vehicle I had not looked at, and slightly above my price range) and I took it for a test drive. Absolutely fell in love with the car! We looked at some options, but as I did not have access to the funds for my down payment for a few days, I could not make an offer or attempt to hold the vehicle and it was sold to another buyer before I could do anything (another testament to how good their business sense and ability to turn over inventory is).
Several months passed, and when I had the opportunity to look at another used PT Cruiser, I knew not to delay. I gave them as much information as I could to hold the vehicle and begin the processing of paperwork until I could get there to see the actual vehicle (I had already seen multiple photos of the vehicle online).
After getting the finance department involved processing the paperwork and beginning the credit check, the finance manager indicated to Mr Lowman that because of the PT Cruiser being a used vehicle, and the differences between financing on used versus new vehicles, etc. He suggested the possibility of a new vehicle for me that would meet the same monthly payment I needed for the vehicle, and also provide me with additional warranty for the vehicle. Mr Lowman contacted me to see if that would be of interest.
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