State Farm Insurance

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3944 El Camino Real Ste 200
Palo Alto, CA 94306

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(650) 424-1100
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State Farm Insurance - Palo Alto, CA
State Farm Insurance - Palo Alto, CA
Reviews
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Best

Jimmy did an awesome job finding me the perfect car insurance for my budget! He was real nice and helpful giving me nothing but top quality customer service and made the whole pro...

Worst

All reviews seem positive

Always Friendly! 12/14/2011

Candice has been handling the insurance for my employer for years. I have always felt that she goes over and beyond the call of her job. Becuase of this, I switched from my insurance carrier over a year ago to Candice. She made the transition very easy and had me up and running in no time. Since then I have had some changes and even a claim. I was very impressed with how Candice and her staff made sure my needs were taken care of and were ALWAYS friendly. I am glad I made the move. more

Candice is the best agent I've ever had 5/10/2011

What more can I say about Candice that isn't already said? She and her staff are very professional with one thing in mind: how to help you out! Candice helped a friend of mine when her own insurance agent (not State Farm) would not! I had a "hit and run" on my car a month ago and she really helped me out. I really enjoy and know I am prepared with Candice as my agent. I definitely recommend you use her services. more

The best agent I've had 4/27/2011

I met Candice Normoyle(Kistnera) over two years ago, and after watching her start her State Farm Office in Palo Alto, I finally switched all my insurance to her. She is the most thorough, knowledgeable insurance that i have ever met. She was great in how she explained things, and consistently followed up with me and my husband. I can refer her without hesitation. more

Candice is a great agent 4/13/2011

As the daughter of a former State Farm agent my expectations are high when it comes to service, product knowledge, and responsiveness for my insurance agent. For over two years Candice and her team have continued to exceed my expectations and that of my husband. Candice's can-do, pro-active, and pragmatic attitude have won us over and raised the bar for the industry. Her office is contemporary and truely child friendly. If you are looking for an agent I strongly reccomend you meet with Candice and give her a chance. It won't be a waste of your time. more

Candice is the best agent I've had! 3/22/2011

Can I just say that in the past I have never had much interaction with my insurance agent?  It's like they take my money and disappear, until I threaten to go elsewhere.  Well, last year, that's finally what I did, after meeting Candice through a Palo Alto chamber of commerce event.  Anyway, I started with car insurance, then added additional insurance for a rental property I own.  Apparently my previous insurer had not provided me the correct coverage (they had me buy renter's insurance, as if I was the occupant, not the landlord.  Would have been really bad if my tenants had decided to burn down the place).  But on top of that, Candice and the other agents in her office have continually been responsive, helpful, and attentive to my requests.   She runs an honest business and is extremely insightful when it comes to the different insurance options available.  I would highly recommend her! more

Top notch service from Candice and entire staff! 3/2/2011

The entire staff REALLY know what they are doing and have always made me feel #1... and after 30 years with State Farm, I truly appreciate that!! No matter what small, or maybe silly, question I ask they are right there to help me. An attentive staff, great location, and prime #1 service.... this office has it all! Just like the slogan says, "Like a great neighbor, State Farm is there"!! That couldn't prove more true about Candice and her staff! more
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Additional information
  • Hours: Mon - Fri, 8:30am - 5:30pm; Sat and After Hours by Appointment
  • Payments: Master Card, Visa
  • Neighborhoods: Ventura
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