Stardust Celebrations

My daughter and I just had a great experience at Stardust today. Although we didn't have an appointment there wasn't the pushback I was anticipating. When we first walked in, the first floor receptionist greeted us but wasn't engaging at all. I was put off with her but didn't want to start the day off in a negative way for my daughter's sake. After walking around the first floor taking it all in, my daughter asked about a fitting. We were told a consultant could take us upstairs. Once we met Kathy, she took over and I was very impressed with her professionalism, helpfulness and attention she gave my daughter even though she was told the budget is under $2,000. After walking around with us looking at dresses, Kathy delivered 7 dresses that were a combination of what my daughter wanted and what Kathy thought would be most flattering. During the fitting, we couldn't make up our minds which looked best; one after the other was simply beautiful and was immediately our "favorite". After my daughter tried on the dresses for the second time, her bridesmaid asked Kathy if she would go downstairs to get a dress that first caught my daughter's attention (which was half the price of the ones she already tried on). Without hesitation but with a smile Kathy returned with the dress. Turned out to be the least flattering on her. The first dress was the one selected. Kathy's recommendation for veil, accessories, etc. was perfect. And keep in mind my daughter has definite ideas and knows exactly what she wants. I'm not an easy to please person and will not buy from a snobby establishment. I'm a sales trainer and have been in sales for more than 20 years at a Fortune 500 company. It's refreshing to find a professional who makes you happy to spend your money because she knows her product, loves what she's doing and is makes her clients' time enjoyable. Although I'm sure the negative reviews here are real and were painful for the brides and families, there must have been personality combinations that didn't match and made the time miserable for both sides. We were well-matched with Kathy. I haven't seen her name in the reviews but if you go to Stardust ask for Kathy. more

TRAMATIC and VERY PAINFUL!! I tried on my very first wedding gown at Stardust Celebrations yesterday. The girl helping me in the dress actually pinned the dress to my back. She didn't just poke me a little. She actually pushed the straight pin through the dress, into my back, out of my back and through the dress again. I yelped and started crying. She let go of the dress when I yelped and the weight pulled on the pin. When she realized what happened, she removed the pin. She was very apologetic and she went to get the owner. We waited for several minutes for the owner to show up and when she came through the door, she rolled her eyes at me and shrugged. She looked at my back and said that she didn't see a mark. I have posted pics on my facebook of the injury to my back. There are two distinct pin holes with a long red line spanning between. All of that is surrounded by a 2 inch diameter red swelling. The owner acted like I and my family were a complete waste of her time. Please BEWARE!!! more

This weekend I accompanied one of my best friends in her journey to find a knock out wedding dress. We went to a chain bridal shop and left within 10 mins. (Just wasnt for us). We then went to Priscillas of Boston and almost asked to leave because we didnt have an appointment. We then dropped in Stardust Celebrations and thought we might be in a place that we couldnt afford. Well we were wrong!!!!!!!!!! We got in and tried on the MOST outstanding dresses in the world!!!! We were loud opinionated and asked too many questions!!! We had a blast but the best part of this experience was the staff!!!!!! They allowed us to try on dresses out of our price range and gave us the ultimate experience. My friend purchased her dress the next day and is walking on clouds!!!! THANK YOU STARTDUST FOR AN AMAZING WEEKEND!!!! more

What a great experience I had at Stardust Celebrations. I needed a dress for my son's wedding asap. I had a wonderful lady named Myra, who picked out the perfect dress for me. Both my husband & myself were so impressed. We walked out with the dress & shoes ordered without any trouble. She was my angel that day!! Thanks for your expertise, Myra. Kathy M. more

Fairy God Mothers Do Exist!!!!!! I am planning a Wedding for the Winter of 2011 and I am on a tight budget and have curves. I was nervous about going into Stardust Celebrations because I read and believed reviews from this site. I really wanted to try on a Victoria Nicole and this place was theonly place I could do just that. I went in and had a WONDERFUL time! I was treated like a queen from the moment I walked in! The owners were there the day I went and made me feel as if I was a millionaire. My size didnt matter and the staff kept telling me how beautiful I am. Thank you StarDust Celebrations for making my every dream come true! Your the best. I will make sure everybody knows how wonderful and fantastic you all are!! more

I really enjoyed finding my wedding gown at Stardust! I had gone to a couple of other shops and seen some beautiful gowns but just wasn't feeling like I found "the one". I was starting to get nervous so I charged ahead and made yet another appointment, this time with Nancy at Stardust. Whoa, I walked into the shop and was blown away. It was wall-to-wall wedding stuff - so fun! I got there early so I had time to look around. I couldn't believe they had everything you'd ever need for yoru wedding - mother dresses, bridesmaid dresses, gifts, invitations, tuxedos and jewelry and veils. I was in HEAVEN! A few of the store's staff offered to help me once or twice but were not in my face, giving me a chance to browse. Then, it was time for my appointment. Nancy was great. She was very nice and seemed to get the vision I had in my mind and respected our budget. She brought some gowns she thought met those requirements and that would work with my shape. At long last, I found MY wedding gown! We ordered a Simone Carvalli gown that I am so in love with. It is so beautiful and so dramatic. I can't wait for it to come in. I had a wonderful experience and am telling all of my friends that stardust is the place to shop for a wedding gown! more

Stardust was the second place we went to when trying on dresses. We immediately were welcomed when we arrived and I was working with Wendy. I am a VERY indecisive person and Wendy was phenomenal in helping me. We tried on quite a few dresses and narrowed it down. I went back a second time to try on the final three and she even called the makers of the dress to see if they could make some changes. Once she got the information she immediately send me an email letting me know what they said. This place is exactly what has been in my head when I dreamed of trying on wedding dresses. It's fantastic, the staff is professional and helpful and their dress selection is amazing! more

My niece intended to shop at Stardust for her wedding dress but most of their dresses were beyond her price range. Melissa Lemons, her bridal consultant at Stardust suggested she look at their smaller boutique, Lulu's. We were so impressed with the variety of dresses they had (all in her price range) and with the excellent service. Melissa did a wonderful job of ascertaining what my niece wanted in a wedding dress. She helped her see what dresses could achieve the look she wanted and suggested alterations to some dresses that would make them look even better. There were four of us tagging along to help the bride make her decision. Melissa and the rest of the staff made us all feel so comfortable and pampered. It was a wonderful experience. When it's time for my daughter to buy a wedding dress, we will definitely go to Stardust! more

I purchased my second, yes second and FINAL, wedding dress from Stardust. I worked with Wendy and Marsha. I had fallen in love with a dress from the Bliss line. We rushed the order. The dress came in a week later than it was estimated to come in. Wendy worked with me and returned all my calls when I was panicking about my dress. She made sure that I worked with Kayla to get my alterations in time for my bridal portraits even though the dress came in late. Marsha talked to the wedding dress designer and got my rush fee back since it was late too! Wendy, Kayla, and Marsha are all WONDERFUL! These people all meant so much more to me because I actually live 5 hours away from Plano. My dress was beautiful at my wedding and I owe it to Stardust! more

My daughter and I went to Stardust last weekend looking for her gown. We had a blast! She could not commit to "the gown" but she knows one of the 2 will be "the one". The experience was everything I wanted for my daughter, smiles, laughs and a few tears when I saw her so happpy. I had been there before with 1 niece and 1of my duaghter's friends and all 3 visits were great! I thought the sales people were all super friendly and interested in my daughter's wants and my concerns about the expenses. We plan to go back in the next week or so and pick the right gown. It's not long till July so we have to get busy. more

I had the best experience at Stardust Celebrations with consultant Marianne Stayer Phillips, and found my perfect wedding dress! I took my mom and sister with me to try on wedding gowns and from the moment we walked in we were treated with the utmost respect and courtesy. Marianne Stayer Phillips was so professional and made the whole experience fun and relaxing. She took the time to go through the wide selection of dresses and listened not only to my ideas about a dress but to my mom's and sisters as well, which I greatly respected. With every dress I tried on (about 10-12) she listened to my concerns, gave her opinion and advice, listened to my sister and mom's opinions and informed me of the different things that could be done on each dress to fit my particular wants and needs. She was so helpful and very informative the whole time. What I loved the most about the whole experience was that Marianne didn't push or rush me in anyway into buying a dress. She took the time to answer any and all of my questions and recommended I think about the over the weekend before committing to a dress. After going to a few other places to try on dresses, none of them compared to the overall experience I had with Marianne and Stardust Celebrations. Needless to say I went back to Stardust Celebrations after the weekend and purchased my wedding dress. I could not have asked for a better experience! I had a great time and look forward to working with Stardust Celebrations and its staff for the rest of my wedding needs. more

I only wish I had read all the awful reviews about Stardust before I went all the way to Dallas to have my very own horrible experience. Also, for the record... I have never written a review on this or any other web site before my experience at Stardust but felt I had to so others could be warned. I guess I also hope that the owners of Stardust will start paying attention to the bad reviews and make some serious changes. It started off on the wrong foot when I met my consultant, Wendy. She was dressed extremely outdated with hair to her hips (not in a good way), little to no makeup on and a cold demeanor about her. Dress how you want if that's your thing but it's not my idea of someone I want advising me on my wedding look. But I chose to ignore my weariness of her appearance and moved on to introduce my mother and sister who had come with me (whom I do trust for excellent attire advice). Wendy gave them a half smile then proceeded to ignore them. As we were picking out dresses, my sister would point to one she thought I would like (which was always right) and Wendy would give her that half smile look again then turn to me and say, "but do you like that?". It was so demeaning the way she treated my sister... it's very difficult to describe but it was extremely rude. I got the feeling she wanted my family to leave so it could just be the two of us. Totally creepy. Then she moved on to my mom... yes, my mom! I had finally found the dress of my dreams and I was very excited, despite the off putting experience thus far. I came out to show my mom and sister who were sitting outside the dressing room, obviously uncomfortable. Right when I came out, Wendy went and put on a bad version of "Here Comes the Bride" but then pretended like she didn't do it... weird. Then she came over to us and completely dominated the conversation we are already engaged in over my choice of dress. Let me stress that my mother and sister were not pushy or over opinionated in the least. I repeatedly told Wendy that I valued their opinion and eventually had to ask Wendy to give my family and I a moment to discuss our options in private which she did reluctantly. Upon her return, we proceeded to tell her a few changes I wanted to make to the dress due to some see-through panels on the bodice... which she gave us attitude about. Then we wanted to discuss other possibilities for adding a train because the dress didn't have one. All simple requests, one would think. But in the middle of my mom trying to ask about the train possibilities, Wendy actually shushed my mom! My mom, being a calm and petty easy going individual, simply got up and exited the room. Needless to say, my sister and I soon followed without purchasing the dress of my dreams. This was a tragic experience not only for the way we were treated but because it ruined a very important moment in my bridal experience... one that every girl looks forward to her whole life, putting on "The Dress" for the first time. Luckily, I found my dress in the city I live in, Austin TX... at Alexia Gavela Bridal which was an absolute dream experience! Go there if you can! I will never step foot in that salon again and would advise anyone else who is thinking of going to find another alternative. I hate the thought of another bride's "moment" being ruined. I hope this helps:) Pros: Great Selection Cons: Everything Else more

I was so happy after I went in and met with bridal consultant, Marianne Stayer Phillips at Stardust Celebrations. She was so great to work with and helped me find the perfect dress for my figure. The personal attention I received was incredible. Everything from the dress, to the shoes, accessories, Mother of the Bride dress....and even items for my groom. This place has everything! I would highly recommend this to anyone who is looking for their perfect wedding dress! Pros: Excellent service, good style, fun vibe and lots of personal Cons: Too much of a good thing?! more

I was visiting my aunt in the area and she scheduled an appointment to search for the perfect gown for my wedding. Please keep in mind I planned to purchase two gowns (ceremony and reception). I have a budget of $30,000.00 for both gowns. I came to the salon after a long ride on the open range. Just an FYI ( I did shower and change after my ride. ) My hair was in a ponytail, I had a pair of jeans on, (no holes), a button down shirt, and little to no make-up. The staff looked at me as if I came in off the streets. I received many down the nose looks from the staff and a rather lengthy rude lecture about appointment times. I arrived about 20 minuted prior to my appointment. As I am not from the area, I did not want to be late, so I started my trip a little early. The staff should have checked the parking lot, I drove my uncle's car 2010 Jag XKE. When my aunt arrived, there were two women that could not get to her fast enough. She had just came from her beauty salon. She has a classic style of dress. I guess Prada tends to turn more heads than Levi. After watching the staff interact with customers, I was determined not to spend my family's money at this salon. Run brides, run do not look back. Purchase your gown at a salon that treats you with respect, kindness and dignity. A nasty experience. I would not wish on my worst enemy. (My aunt was livid after I told her what happened. She assured me she would never purchase another gown from the salon. She purchases about 7-10 formal designer gowns a year.) Pros: Large gown selection Cons: Rude staff, Lack of professionalism from staff more

their customer service is poor though their product is beautiful. A toss up I guess. Pros: good dress selection Cons: they do not respect their customers more

worse than a VIP party full of divas to even see a dress. They discriminate about how you look, how you act, and how much money you will be spending. I'm assuming everyone who had a good experience fits a mold, you know size 4, blond, preppy and spending 10,000 or more, because no one else could possibly be getting married... That is how I felt. Pros: good selection if you get it Cons: worst service EVER more

rude and snobby!!!!! Pros: selection Cons: staff more

WE HAD BEEN LOOKING FOR THE RIGHT WEDDING GOWN FOR WEEKS FROM DALLAS TO FT. WORTH. WHILE IN FT. WORTH ONE SATURDAY, WE OPENED UP THE TEXAS WEDDING GUIDE & FOUND STARDUST. I CALLED & IMMEDIATELY SET UP AN APPT. THEY MATCHED US UP THE PERFECT CONSULTANT, WENDY, SHE WAS DOWN TO EARTH & VERY FRIENDLY. SHE HAD HER WORK CUT OUT, SHE SPENT SEVERAL HOURS WITH US & MY DAUGHTER PICKED OUT HER GOWN THAT WAS OUT OF OUR BUDGET. WENDY NEVER GAVE UP ON US, SHE KNEW THE SYTLE WE WERE LOOKING FOR & WHEN THE DESIGNER HAD A TRUNK SHOW, WENDY CALLED US & MY DAUGHTER FOUND HER PERFECT WEDDING GOWN. WE HAVE BEEN TOLD SHE LOOKED LIKE A PRINCESS IN HER GOWN. WENDY, THANKS FOR MAKING HER WEDDING DAY A TRUE BLESSING!!! Pros: WENDY!! Cons: DIDN'T FIND STARDUST FIRST more

On stop shopping for any bride. My daughter and I made an appointment with Wendy. Wendy met us with a smile and made the whole experience pleasant. This was the first place we visited and my daughter found her dress! My daughter was very particular about what she wanted and Wendy helped her with her selection. There was no stress or pressure to try on other dresses or styles - there was no sales pitch. Wendy allowed my daughter the time and space to make her selection. Overall, couldn't expect a better outcome. I would recommend Wendy and Stardust Celebrations to others that are planning a wedding. Pros: Great service, offered variey of wedding dresses more

I surfed the web and called to schedule an appt. w/ WEndy. She is so phony!!! When i walked in the store they paged her and she came running down the stairs only to find out that I was a african american customer. She appeared to have scheduled more than one appt and was concerned about making her numbers for the day. As I tried on the dress she made a weird noise saying Aw, my goodness that dress is made for you. She continued Aww, AWWW .... I latered heard her in a room with another saying the same thing. AWwww, (as if she was out of breath) AWWW it was annoying. There was one dress I really liked and asked if they carried more than one shade of Ivory.... I decided to go with the dress there as I was exhausted and had been searching for a dress for months... Until now, I have never searched for dresses before so I did not know what all to expect... I finally took the dress to have it altered and the lady who performed my alterations asked if my dress was used?? I was DEVASTED.. I went looking for an Ivory dress only to find that it was filty.. Now I'm paying a tenth of fhe cost of the dress to have it dry cleaned..I digress..... Pros: huge selection Cons: Phony Wendy more