I encountered a nightmare at this venue! I was attending an event with my properly identified,10 yr old well trained service dog(who goes EVERYWHERE with me,flys with me etc.) and was illegially denied entry.The staff and management,Mike,Violet,and 2 others who refused to give their names or honor my request of calling an offical to verify,my legal right to entry, told me to go find my own cop on any corner.The doorman actually physically manuvered me out of the building.I was embarressed,humilliated and discriminated against!
The two DP who responded were afraid of my dog(lying asleep at my feet) and actually at one time terrified me to tears when she sat up and they reached for weapons.,Mike,Violet,and the 2 officers,decided only seeing eye dogs were service dogs an offered to lock her in his office for the show because it was cruel to expose her to the show,Or just "lock her in my car"EXCUSE ME! This "general manager" is now authorized to decide whats proper for my service animal? Lieutenant Latham was called in an advised Mike he was in non complience of the service dog law.All staff hid their face when i took pictures and all officers demanded I stop audio recording what transpired.Mike,refused me a contact number for my attorney to advise him of his error.All officers involved refused my request for a police report. I advised all of them that the audio and video of what occured will be given to the media.Mike became very hostile and told me "You will NEVER get in this building ever!" Mike Vick brought the horror of dog fighting to the public and "Mike whoever,of St Andrews,has brought the discrimination,humilliation & unjust treatment of those with helper/service dogs to the public.I urge all dog owners to voice your opinion of this injustice.Please visit this site to see the laws St Andrews broke.! www.usdoj.gov/crt/ada/animal.htm
Pros: The building is falling down
Cons: Employees and management violated my rights.
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