Soud's

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8440 Phillips Highway
Jacksonville, FL 32256

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(904) 730-4152
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Reviews
( 39 )
( 8 )
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( 2 )

Best

We are so please with the entire process Soud provided to us. The sales and service team was wonderful. Real attention to detail and took care of every little detail. I would r...

Worst

I stopped by to get a quote for carpet last Friday and was greeted by Carol. She asked a lot of questions at first and none were related to carpet installation. She asked what s...

Quality of Product and Service 11/11/2013

Charlie Cook was courteous informative and very professional. My wife and I felt very comfortable dealing with him. The installers that he sent to our home were skilled courteous professional and did a excellent quality job. more

Great Company 10/25/2013

They are a great company to buy from. They stand 100% behind their products, customer service and installation. I love my carpet. more

Full Service 10/24/2013

Start to finish full service. Quality job for a reasonable price. Carpet came in before schedule and laid down on time. more


5 Star 10/16/2013

On time cleaned up after down in no time more

It was a good experience 9/19/2013

The installation of the carpet and tile flooring by Billy Bielling and his helpers was outstanding. If and when we buy some more floor coverings from Souds, we will request his services! more

Excellent Job 9/10/2013

I am very pleased with the Carpet I had installed this morning9/10/13, CC, Charlie Cook the Salesrep did an excellent job throughout the process educating me on the different types of carpets and padding, he was a pleasure to deal with, also the 2 installers were friendly and did a very good job, I will definetly use Souds in the future for my flooring needs. more

Great Service 9/2/2013

Prompt attentive sales. Carpet installers arrived at time and date promised. Carpet installers were outstanding with quality and efficiency. The installers moved furniture, removed existing carpet, placed new carpet, and placed furniture back in slightly less than five hours for 115 square yards (four rooms + closets). more

Amazing all around! 8/14/2013

I have been in business for 38 years in Jacksonville and I could not be more pleased with the service I received from Soud's Carpet & Flooring. Carol in sales is knowledgeable and extremely helpful. Michael, the installer was professional and worked until the job was complete.This is a top notch with top notch associates. I tip my hat to you. more

Took all the 8/13/2013

We were ready to replace old carpet in our family room, hallway and guest bedroom. We started at the big box stores, but were overwhelmed by the variety of styles, colors and quality. We needed some assistance and advice, and there was none to be had. The next day, on the recommendation of a neighbor, we stopped at Soud's. Carol was fantastic! She helped us through the maze of samples and colors, narrowed it down to a few, and brought samples to our home for or final selection. The installation was performed on the promised day and time by very courteous and competent installers. We could not have asked for a better experience, and recommend Soud's to anyone considering new or replacement flooring. more

Excellent service all around as usual 8/3/2013

I've ordered flooring from Soud's over the past three and a half years and they have never failed to give me the best price and have provided excellent service - both in the showroom and at installation time. Their products are much better quality for the price than I have been able to find anywhere. They're my favorite place for flooring - - bar none. more

Professional service. 7/31/2013

There was a little bit of mis-communication with Soud's Quality Carpets & Flooring. When we had the installation done they were supposed to call us a couple of different times and didn't. But other than that, they did a great job. They tore out a hallway and re-installed carpet in my father's condominium. It looks great. They were supposed to call before they left, but they actually called when they were on the road, so we didn't interact with them directly. I would recommend these guys, though. They had good products for every price range and delivered as promised. more

Easy Peasie! 7/26/2013

I talked to Carol about what kind of carpet I wanted. She drove the van over to my house with samples based upon our discussion. She measured. I picked carpet. A week later the carpet was installed. I never left the house! Thank you Souds. more

Good experience. Friendly people and friendly installation crew. 7/26/2013

We ordered flooring with Soud's Quality Carpets & Flooring and when it came in was the wrong color, although the lot number and name were right on the box. So the problem was with the quality control at the manufacturer's. The problem was not really with Soud's. Soud's couldn't get the color we wanted. So we had to get other flooring elsewhere, but it was not their fault. They were quick to resolve the quality control issue by offering a refund immediately once they saw they could not get the product. more

Pleasant to deal with at good prices. I would recommend to others. 7/24/2013

Soud's Quality Carpets & Flooring did an excellent job. They've done my carpeting, my bathroom floor, and before that my living room and dining room floors. They have fairly good prices. Honestly, I don't think anybody deserves a five star rating, but I would recommend them and I have recommended them when people have asked me where I got my carpeting or flooring. more

Excellent Experience and Quality Service 7/24/2013

Had carpeting installed yesterday. Thanks Carol & David. GREAT JOB!!!!! Everything was professionally done and even had fun with the guys installing it, great sense of humor! Carol, Thanks again, what you promised was delivered more

Good work 7/23/2013

The experience was good experience with Soud's Quality Carpets and Flooring was good overall and I would recommend their services. more

Low price and good quality 6/20/2013

With other bids for the same area and the same carpet, Souds provided it for me for 2/3 the price. We are talking a difference of 600$. The installers were polite and helpful. It was overall a very smooth installation. more

Great job! 6/15/2013

Good experience start to finish. Installers were polite and professional and thorough. more

Great recommendation! 6/12/2013

The salesperson asked great questions to determine the type of flooring that would best fit my lifestyle. With animals and teenagers, they suggested laminate which has worked out wonderfully! Easy to clean and maintain. Have it everywhere in house except bath & kitchen. more
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  • Neighborhoods: Southeast, Baymeadows Center
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