The personnel is actually really nice, especially the two ladies performing laser hair removal. I agree with one of the other reviewers about the manager being pushy and kinda wanting you to hurry to make up your mind. If you show the slightest interest in something they keep calling until you finally block their number. Don't miss an appointment or you will be charged a fee. I had my legs, underarms, face, and bikini area done and results are okay. The underarms and bikini area responded very well but the face (which hairs on chin and upper lip) not so much. The legs need to be touched-up as some scattered black hairs are coming back and so does the bikini area but I can get away without shaving for almost a week. Other than that, do your research, know what you want and don't let the manage or sales staff talk into something you don't want.
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