Site For Sore Eyes

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829 Broadway
Oakland, CA 94607

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(510) 465-5876
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Site For Sore Eyes - Oakland, CA
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I would definitely NOT recommend this office. The exam itself was fine, but when I informed the woman behind the counter that I would be ordering my contacts online and not from ...

Not reccommended, very poor service 4/4/2007

I would definitely NOT recommend this office. The exam itself was fine, but when I informed the woman behind the counter that I would be ordering my contacts online and not from them, she became very short and downright rude. Not really a big deal, but then when I went to order the contacts, I discovered the prescription was written incorrectly. I had to go back the next day to have it rewritten. After placing the order I received an email saying there was a problem with the order. When I called they informed me that my doctor did not verify my prescription and actually said they had no record of me as a patient. The customer service person told me that eye doctors sometimes do this because they do not want their patients ordering online. This is extremely unethical behavior and I will never go back to this office again. more
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Additional information
  • Payments: Visa, Master Card
  • Neighborhoods: Downtown Oakland, Chinatown
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