Because it's the best indian food in Nashville, that's why. Not only in my opinion, but the opinions of Nashville periodicals who make these kinds of judgements every day. They know what they're talking about.
I, for one, have never had bad service, or even mediocre service, it's always ALWAYS been utterly stellar. Maybe it's because I treat the staff like human beings, go figure, and they're glad to see me, remember me by name, remind me when I forget to order Garlic Naan... I've tried 3 other Indian places and they're all a joke compared to SITAR.
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