So after reading all the bad reviews on this place, I'll go ahead and add my own. MY GOODNESS. I should have trusted my gut instinct. I am usually timid and never the one to put my foot down and say what I actually feel but it was SO bad. From start to finish, the entire experience was not one that resembled anything that had to do with a spa.
I approached the counter and had to wait for the two ladies to finish their gossip to themselves, and somehow I got sucked into it. I told them I wanted a facial so the woman took me to the back where she then tried convincing me over and over again to get the more expensive facials. By the third try I was already hating the experience. Then she added on, that she wouldn't charge me the full amount because I am Armenian (like her) REALLY?! What kind of business are you running here? If I were Mexican, Caucasian or Chinese, I'd get charged more?! How completely and utterly offensive!
Then came the actual facial itself. If I wasn't waiting over 10 minutes for the steamer part to end, I was waiting 15 minutes for the mask to dry. I've been to spas where the entire hour is spent catering to the customer. She was in, she was out, the lights were turned on and off multiple times and I was stressed more than relaxed. When the facial wasn't being interrupted by various things, it was spent with her accusing me of creating the acne on my face. ""You use lotion? THAT'S BAD You use makeup too much? BAD BAD"" When using the tools she scraped my face until I was red. She was going so quickly, she scraped the metal tool into my GUMS. She dipped her hands into a tub instead of using a stick to apply the mask. Unsanitary! It also got in my hair and eyes. SERIOUSLY!? I patiently waited till this horrid facial was over and went and paid like the good customer I am.
NEVER AGAIN. Although the red scrapes from my face have disappeared, there are now white heads popped up all over my face. Simply terrible experience.
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