Sherwood Groves Ford

Great car buying experience. They were friendly and professional. They went through the Ford Escape with me and showed me how to use everything. I will be back for my next car. \r \r Bonnie G more

Sherwood Groves Auto Group is friendly, fast, an excellent. They helped me find a car in my budget with a great deal. Their sales team is outstanding. I will be going to Sherwood Groves Auto Group for my next car! more

I have been in the market for a top of the line Ford Explorer, and I looked around for quite a while, and ultimately I couldn't have asked for a better car buying experience than the one I had at Sherwood-Groves Auto Group. From the moment that I entered the dealership I felt as though I was special. The General Manager, Brandon Groves, greeted me at the door and invited me into his office. After this, because I already knew what I wanted, there were no pressure sales; rather, they showed me what they had in inventory that met my needs, then afforded me time to make my decision. When my decision was made, I dealt with Chris from Finance. He gave me my options, and I chose the best financing option for my situation, 1.9% for 72 months. Everything went smoothly there, and while I was waiting for my paperwork to be completed, the PowerSports Manager, Erin Groves, saw me walking around the showroom and introduced herself and asked asked me if I had everything I needed. I jokingly sa more

I have been in the market for a top of the line Ford Explorer, and I looked around for quite a while, and ultimately I couldn't have asked for a better car buying experience than the one I had at Sherwood-Groves Auto Group. From the moment that I entered the dealership I felt as though I was special. The General Manager, Brandon Groves, greeted me at the door and invited me into his office. After this, because I already knew what I wanted, there were no pressure sales; rather, they showed me what they had in inventory that met my needs, then afforded me time to make my decision. When my decision was made, I dealt with Chris from Finance. He gave me my options, and I chose the best financing option for my situation, 1.9% for 72 months. Everything went smoothly there, and while I was waiting for my paperwork to be completed, the PowerSports Manager, Erin Groves, saw me walking around the showroom and introduced herself and asked asked me if I had everything I needed. I jokingly said a Sunkist soda would be nice, and lo and behold, in about 5 minutes, I had a Sunkist. I told her she didn't have to, and she told me they stock it in their soda machine. After all was said and done, I left the dealership with my brand new 2016 Ford Explorer Platinum, and I couldn't be any happier with my new vehicle or the experience at Sherwood-Groves! more

Great local dealership....honest, straight-forward, and reliable. I never go anywhere else to service my vehicle. more

Thank you so much for all your help and knowledge in helping me choose my new car. I love my 2014 Ford Focus!!!! The entire staff is so courteous and made me feel welcome. This is the 3rd car my family has purchased from your dealership. more

Last summer I purchased a 2013 Chevy Cruze I loved the car but after the hard winter realized that I needed something with 4WD or AWD. I shopped around to several different local car dealerships but no one was willing to give me the trade in value I was looking for. I had my Chevy for less then a year and only had 10K Miles on it. Sherwood Groves was willing to work with me and give me a trade in value I could work with. I ended up purchasing a 2013 Ford Escape that day and I love it! My salesman was Mike, He was fast, efficient, and provided me with all the neccessary information I needed and really looked into the best options possible for what vehicle and payment would work best for me. I truly appreciate all of the help the employees at Sherwood Groves has given me and am glad to have worked with such a great crew while purchasing a car! more

Good service, great people. Highly recommend this establishment!! more

Went to this dealership in hopes of getting help with the information contained on a Ford vehicle black box. \r \r I had stated to the owner/general manager that the bigger cities had the technology.\r \r And she said to me. ""I am going to be just as rude to you as you were to me. We are not backwoods. You didn't buy your truck here and I don't have to help you with anything.""\r \r Since I never said any words such as or near ""backwoods"" apparently she has a backwoods complex. Since Sherwood Groves is a Ford dealer and Ford wants you to come to them for help, I thought I was going to the right place. But with this attitude even though we buy a new truck approximately every two years and pay cash. I don't think we will be using this dealership for anything including any warrenty problems or even to change a tire. \r \r The Williams Ford dealership in Sayre is much better. They don't have any attitudes and are willing to help you in all matters including this mysterious black box that Groves told me that I was chasing phantoms. Which by the way I was not. As Ford themselves are giving the information needed Thanks to Williams and a few other dealerships in the Scranton and Wilkes Barre area that have helped in my quest ""of chasing phantoms"" \r \r So avoid this dealership if you want to be treated like a human being and not a dog. We went to them once before for a trade in appraisel and all dealerships in the area including Lamber'ts were willing to give more than a thousand over their appraisel for our trade in. We bought from Lambert's Ford. more