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Shafer Services

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315 Burnet St
San Antonio, TX 78202

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(210) 227-8358
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Shafer Services - San Antonio, TX
Reviews
( 55 )
( 8 )
( 1 )
( 0 )
( 10 )

Best

Shafer has taken care of my home for years and I have been completely satisfied with their professional services.John B. was a pro: arrived on time, diagnosed the problem, reviewe...

Worst

Shafer sold me two top of the line new systems in 2006 and for the next 6 years they consistently leaked, required service and the minute the warranty was out required new motors,...

Look Elsewhere... 8/24/2012

Shafer sold me two top of the line new systems in 2006 and for the next 6 years they consistently leaked, required service and the minute the warranty was out required new motors, components and other expensive replacements. David in their office is arrogant and rude and while most of their techs are very good there are a few that are HORRIBLE - one had drilled a hole in the attic attempting to fix a drainage problem (which I had paid for several times before finally getting the blockage fixed 4 paid for trips later) and water was flowing through the ceiling smoke detector onto the carpet while they were laughing and joking upstairs. Just a very poor overall experience with the company (again not most of the techs) - asked to speak Jim on several occasions to look at my overall account or at least air my concerns to see if all my repairs and issues were the norm but was never successful. They just looked at each new trip or charge as a new issue - for me they were really adding up. I found the company insensitive and expensive. Do yourself a favor and look elsewhere. more

A/C Check 3/21/2012

Rodney, as usual, did a thorough job checking my A/C system. He advised me on what needed to be fixed, I approved, and he fixed it. Always have had quality service using Shafer Services. Thank You, Gary Martilla more

Good Plumbers 11/23/2011

We have had Shafer Services to help us with our plumbing and air conditioning needs for about six years. They are courteous, on time, and efficient. We recommend them to anyone in need of plumbing or air conditioning serice. Ken Miller more

Rate Shafer Services, Inc. 10/3/2011

Shafer Services is okay in my book. They do good work and that's saying something coming from me...someone who isn't the easiest to please. I'm always looking to save a nickel or dime and yet while that doesn't typically happen with Shafer there is something to be said for doing it right the first time and making it right afterwards if it's not. I like Jimmy Shafer at least over the phone because he explains things in a way that makes sense and is easily understood. His workers are well mannered and well dressed and seem to know what they are doing; however, that isn't always true of some folks used to put back an attic ladder, replace trim and paint when sytem installed was too big to fit the opening. But a quick phone call was all it took to get it done in an acceptable manner. So all and all on a scale of 1 to 5 with 1 lousy and 5 being the best, I rate Shafer a 4.99, and if I ever wone that dinner for two drawing of course then it would be a 5. Excuse any typos more

Great Service! 9/16/2011

Highly recommend!! more

Work Not Complete 9/14/2011

Bad: Work Not Complete. Improvements: Work Completed. Other: Water Softener Broke, clogging all the pipes. Plumber came, fixed most of them, except for the washer and refrigerator.. more

A/C Outage 9/14/2011

Another call for a another problem with A/C. Capacitor crumped. Always call Shafer to fix. They were quick, on time, and professional. Diagnosed the problem right away and had it fixed within an hour. Thanks again for great service. Gary Martilla more

Super Service 6/15/2011

I began having problems with a new HVAC/AC systems only a few months after purchase. The AC just stopped cooling. Shafer fixed it a couple times and it would work for a while. Finally on the Thursday before a three-day holiday it blew and wouldn’t stay fixed. Over the next four days, Shafer put in countless hours trying to solve the problem. Greg, Tom, and Steve were relentless. Finally, Steve found the culprit: a loose wire to the outside condenser. Their dogged pursuit of a tough problem was expert and well reasoned. They kept us informed throughout the process and maintained their senses of humor. Once again Shafer saved the day. more

Long-time customer 6/15/2011

We have been customers of Shafer Services for a number of years. I appreciate their online scheduling options and typically prompt service. While I have not comparison shopped, their prices seem about right for the services provided.Their service personnel are always pleasant and polite. more

Plumbing services 5/26/2011

excellent work and very efficient. more

Plumbing & HVAC Service 5/17/2011

Shafer Services has been my plumbing and HVAC provider for over 3 years. They have changed A/C evaporator, fixed a comode, and done spring/fall check ups. All professionally done with care. No call backs. Everyone dressed neatly and always courtesy more

Top Notch 5/16/2011

Always pleased with the quality of the service personnel and the ability to schedule an appointment at a time that fits our very busy schedule. Pat and Debbie Caraway more

plumbing/ac 5/16/2011

Shafer is great. I have been using them for several years. Always great service and professionalism. their products are top notch. recommend highly more

HVAC 5/16/2011

Used Shafer to install new HVAC. Good experience; techs knew their business; units have performed well; service great. more

Shafer Services 3/30/2011

Have used Shafer Services since my Rinnai water heater needed some attention. Have since asked them to do the spring and fall checks. Also, they fix on of my commodes. Every service was professional and done right. The service men are knowledgable, courteous, and on time. Their phone ahead that they are one their way is very helpful. I always tell my frineds about Shafer Services and recommend them if they have a plumbing, heating or A/C problem. Gary Martilla more

Repair an outside leaky pipe 3/22/2011

My sprinkler system pipe froze and burst. Schafer responded promptly, repaired the pipe and charged a reasonable fee. I have been very satisified with Schafer services. more

Outstanding service once again-5 stars 3/18/2011

Had our spring inspection recently and were fortunate to have Rodney come again.He is easy to work with,efficient and an all around nice person.The day we first called Shafer Services was a good day for our family.Thank you. Dr Isadore Neurock more

Shafer employees 1/18/2011

We have always found Shafer employees to be a cut above technicians who work for other companies. They are always courteous, neat, and professional. Of course, it's also nice to deal with a company that's been in San Antonio for decades. more

These guys ROCK! 12/10/2010

Shafer has again come through with the best work, people, and service! I had both a heating checkup and a plumbing check up done recently. Both guys were friendly, VERY helpful, and did a great job. I recommend Shafer to every person I know~~I have been a customer for over 10 years and would never consider changing!! more

Airconditioning leak/ Mike 12/2/2010

I called Shafer to come fix the leak from the inside unit. The tech found the issue, fixed it and also let me know about the service plan. I did as suggested and it saved me hundreds of dollars for that visit as well as the next when we were selling the house. more
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Owner Message
  • There's a lot about indoor air quality that you might not know and certainly can't see. Up to 72 trillion microscopic irritants, or allergens, find their way into your home every day. They include dust, pollen, pet hair and dander, dust mites, mildew, lint, fungus, most tobacco smoke, cooking grease and bacteria. Many of these particles are so small that your nose and throat can't filter them out, and they can get deep into your lungs.
    Breathe easier with American Standard's AccuClean air filtration system -- it removes 99.98% of particles and allergens from the air in your home. AccuClean is 100 times more effective than conventional 1" throw-away filters and ionic room appliances.
    Choosing an American Standard air conditioner or heat pump with an Energy Star logo is an important step to saving money on your utility bills--along with consuming less energy. What can you expect from a unit carrying the Energy Star logo? Air conditioners or heat pumps that have this symbol are at least 20 percent more efficient than the federal government's current efficiency standard. Purchasing an American Standard Heating & Air Conditioning unit with the Energy Star label ensures that you're getting the highest efficiency available. Be sure to ask your American Standard Heating & Air Conditioning dealer about local incentives that are offered by many utility companies and financial institutions for the purchase of Energy Star products.. Air conditioning,furnaces,heat pumps,air handlers,heating and cooling,central air,coils,indoor coils,heating units,cooling units,humidifiers,thermostats,air exchangers,comfort systems,install,service,cleaning,repair,air quality,indoor air quality,air cleaning,air purifying,energy consumption,environmental cleaner,energy conservation,energy saver,energy efficiency efficient,gas,electric,temperature control,climate control,oil,heat,air,asthma,allergy,filter,AccuClean,pollen,filtered air,allergens,air filtration,allegiance,humidity,perfect fit,whole house air filtration system,breathe easier,variable speed furnace,high efficiency,heritage,all aluminum,moisture control,thermostat controls,digital thermostat,programmable,financing,credit terms,warranty,tax credit,energy tax credit,customer care certified,NATE certified,dealer,local,sales and service,contractors,air conditioning systems equipment,heating equipment,air conditioning equipment,furnace equipment,furnace sales,furnace cleaning,air conditioners,air conditioning dealers,air conditioning suppliers,air conditioner service,air conditioner repair,air conditioning repair,heaters,installation,high efficiency systems,HVAC,reliable,trouble-free HVAC,top rated. Systems: Packaged systems,communicating systems,geothermal systems,indoor/outdoor,and light commercial. Series: Platinum,Gold and Silver.

Additional information
  • Hours: Mon-Fri 8am-5pm, Sat 9am-2pm
  • Neighborhoods: Dignowty Hill, Central San Antonio
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