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2000 Hamilton St Ste 840
Philadelphia, PA 19130

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(215) 587-9455
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This company is a complete sham. My internet hasn't been working for 2.5 weeks and NOBODY has come to fix it despite me calling every 1-2 days. A third party outsourcing call cent...

SOLLNET IS HORRIBLE 10/17/2010

This company is a complete sham. My internet hasn't been working for 2.5 weeks and NOBODY has come to fix it despite me calling every 1-2 days. A third party outsourcing call center always says ""someone is coming tomorrow morning"" and no one ever comes or calls me back.\r \r AWFUL! This company doesn't actually have any employees. Everything is outsourced to third parties. SHOULD BE REPORTED TO THE BETTER BUSINESS BUREAU! more

POOR SERVICE, NOT PROFESSIONAL AT ALL, DO NOT, LISTEN, DO NOT PAY FOR THIS ""SERVICE"" 8/16/2008

I moved to 2601 Parkway building last month of June. Ever since I have tried to get in contact with sollnet for them to install internet in my unit, as they are the main provider in the building. So far I've made several appointments with the person in charge of installation of the service, and this person has NEVER shown up on the day he/she was suppossed to be in my unit to install it. It has been 3 months since I made the petition to install internet, and until this date it has been IMPOSSIBLE to have internet installed in my unit. Tenants in the building have written numerous letters to this company and to the building's administration so that we can KICK THEM OUT OF OUR BUILDING, but nothing has happened yet. If there were other options, trust me, SOLLNET would be the LAST one of them! I just recently gave my last shot at calling for service again (this was 3 days ago) and their representative over the phone asked my cell phone and told me someone would contact me....Guess what? NOBODY HAS!!! more

Antiservice 8/1/2007

Service is terrible!! It's a scam, stay away if you can!! In my old building we were forced to use Sollnet. When I moved out they continued to bill me. They've refused to close my account, constantly referring to some phantom coworker that is never there and won't call me back. In the meantime they keep sending bills and late fees to me at my new address!\r Service is terrible!! It's a scam, stay away if you can!! In my old building we were forced to use Sollnet. When I moved out they continued to bill me. They've refused to close my account, constantly referring to some phantom coworker that is never there and won't call me back. In the meantime they keep sending bills and late fees to me at my new address!\r Service is terrible!! It's a scam, stay away if you can!! In my old building we were forced to use Sollnet. When I moved out they continued to bill me. They've refused to close my account, constantly referring to some phantom coworker that is never there and won't call me back. In the meantime they keep sending bills and late fees to me at my new address! Pros: nothing Cons: everything more
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  • Neighborhoods: Fairmount/Art Museum, North Philadelphia
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