Serendipity Day Spa

Had a pedicure and it was nice! For a small town I thought it was fine. more

VERY friendly staff, very skilled and well mannered. Made me feel welcomed and appreciated. Very relaxing as well. more

I had not been in serendipity for awhile...I recieved an email for a 20% discount..So I made my appt, I got a great cut and color...which the color was a treat for me since I usually dont get color...Thanks for getting me back...I already made my next appt... Judy more

Had a facial that was awesome! more

I always have a relaxing and enjoyable visit, no matter what the service. Kali is just the best, she's both personable and professional and always makes me feel comfortable (since I'm currently 40 weeks pregnant, that's no easy task, lol). more

Wonderful and relaxing as always more

A very relaxing hour,Stacey always does a great job. more

Had an appointment with Kaila and for the first time in as long as I can remember I showed her a picture and she got it right the first time. Thanks Kaila more

Serendipity is the best place I've ever been for a pedicure, and I've had pedicures in some of the best spa's in the country. more

As always it's a pleasure to come into Serendipity to get my nails done. The staff is always friendly and the service is beyond wonderful. more

I love Serendipity and the atmosphere. The only complaint I have is the noise while getting a massage. Staff and other customers walk around with high heels on and it's very disruptive to the experience. Also the radio from downstairs is easily heard. Other than that, it's a great place! :-) more

I absoultly love this spa/ salon I get my toes, hair, facials, and messages there and I am never disappointed. Plus the weekly special are great and you are rewarded for the amount o money you spend I have received 2 messages for free can't beat that :) more

I recently got a manicure for the first time at Serendipity. It was exactly what my nails and hands needed! The only complaint I have is that the polish started to chip within 24 hours of the manicure, which is unusual because I regularly get manicures with OPI polish and it usually doesn't do this. But I plan on going back. Maybe I will request a different top coat. more

Do not be hesitant because of the problems from the "fire." During this very short time the temporary place was indeed cramped and not at its best...but...that was almost three years ago! I have been going to Serendipity for five years and have so many positive experiences than I can recall them all. The reception staff is top notch and the appointment schedules are always prompt. The technicians are well trained and very professional. The atmosphere downstairs (nails and hair) is fun yet relaxed and upstairs (facial, massages etc.) is tranquil and perfect. Earlier this year I moved 45 minutes away and still make the trek back to Serendipity every couple of months for the best facial in MI. Give them a try and you will be happy you did! more

I went to this spa for a Brazilian, full leg, and underarm wax, I spent over $125. This was the worst waxing jobs I've had in the US, there are huge patches of hair left, and the outside of my right thigh is virtually untouched. Further, the woman doing the waxing was unable to remove a lot of hair in the Brazilian. Perhaps improving the lighting in the room would help. The staff were very friendly and the atmosphere is very pleasant. It seems like a wonderful place for other services. However, I would not recommend them for waxing. more

I just visited this spa 2 days ago and I already cannot wait to go back! It was so relaxing and everything I was stressed out about just flew away. I understand they had a fire awhile ago, but they obviously made the best of it and pulled themselves together. I couldn't imagine the stress they must have felt knowing they weren't giving their customers exactly what they knew they were capable of without being given the facilities needed. Forgive them, ask for Jordan, and GO BACK! more

I love this place. It's expensive to get treatments or pedicures on a regular basis, so I only go once in a while, but when I do go, I totally love the experience. I save up for it because they really pamper me. Pros: Great costumer service more

Dear Debbie Downer, I'm certain they informed you that they were under construction, (huge fire in case you missed it) because they let me know while making the appt, and I only received a simple, fast service. This company went through a very,very bad set back. It has only been a year since the fire. Support local, small business..don't kick them when they're down. Sad but true.. gift certs do expire, because prices change, services change. Though I can only assume, by example and tone of your review, that you and yours came across very kind, and understanding when you were complaining about the expiration issue. My service went well, though considering the construction I plan to wait until it is done to return. Overall, the receptionist was adorable, the tech was great and I'll be back soon. Thanks and CHIN UP Serendipity! more

I recently visited Serendipity Spa on April 26, 2008. The manager was very nice she allowed me to use my gift certificate past its due date.( I would't think it should ever expire esp. since we paid almost $200 for it).I was hesitant to visit this spa since a year ago when my husband purchased it they had a terrible fire and we asked for our money back. The point of getting a spa treatment is meant for you to determine to use it when you want to go. My appointment just happened to fall on the weekend of memorial day weekend and they were still closed. Anyways my husband spoke with the owner with whom was very rude and not understanding why we wanted to go else where. Enough said I had to use the gift certificate and was horribly displeased. The only thing this placed had was nice women working for them. It is totally under construction I was never relaxed when I was getting my toes and nails done they have you cramped in a room to sizes to small. The massage rooms were temporary so they were poorly constructed the massage therapist had to move my table to move around. To top it off they got me lunch and there was no where for me to sit. they wanted to put me at table in the middle of this already cramped room. I just wanted to get out of there. Except for the nice girl who did my facial and my nails. I would wait to go to this spa once there remodel is done. The owner never made eye contact with me she knew who I was and I know the staff knew who I was. Oh well I learned my lesson dont always believe the reviews on web sites take it from word of mouth. you may not believe this review so go ahead and take a chance. more

Serendipity Day Spa had just recoverd from a devastating fire in which they lost EVERYTHING! They moved just down the road and opened for business in a little over a week!! My friends and I went to have a "girlfriends night out" and LOVED it! They offer 10% off to pedicure parties of three or more and complimentary wine! My friends and I laughed and gossiped in their shiatsu massage pedicure chairs as their nail technicians made our feet silky smooth! The quaint, charming atmosphere topped it off. The staff was friendly, funny, and very accomadating. We can't wait to get babysitters and go back for more! Thanks Serendipity! You are truly an inspiration to all for getting back on your feet after watching your dreams burn! Good luck. more