Dear Debbie Downer, I'm certain they informed you that they were under construction, (huge fire in case you missed it) because they let me know while making the appt, and I only received a simple, fast service. This company went through a very,very bad set back. It has only been a year since the fire. Support local, small business..don't kick them when they're down. Sad but true.. gift certs do expire, because prices change, services change. Though I can only assume, by example and tone of your review, that you and yours came across very kind, and understanding when you were complaining about the expiration issue. My service went well, though considering the construction I plan to wait until it is done to return. Overall, the receptionist was adorable, the tech was great and I'll be back soon. Thanks and CHIN UP Serendipity!
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