I agree with first review. Salesman was great, very excellent service. he really knew what he was doing. As far as the office goes, HORRIBLE customer service. It was the hardest thing to coordinate time with them. They act like we didn't have a job or something ourselves. Took them forever to come put our windows in and when they did, they brought some srong size windows and doors so we had to reschedule to put those in. Never did we receive calls to coordinate schedule. We only received calls two days prior to when they were going to come out. We were very unsatisfied with the work and quality of material. The bank they had us finance through told us they won't pay until we were satisfied so the office constantly called us to approve payment. Once it got approved, we never heard back from them like they said they were going to follow up on. We had to continually call them to get our materials replaced (screen door that had tears in them). They just dropped the screen at our front door, didn't even bother to re-install. One of our sliding doors now don't look again and the caulking around our windows has air bubbles in them. unfortunately, I had to call them again today. We'll see how long it takes them to come out and fix it this time. PLEASE don't go through this company. Terrible office staff, workmanship, everything.
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