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Great Sales, some problems with installation - Review by citysearch c | Seattle's Best Home Imprvmts

Seattle's Best Home Imprvmts

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Great Sales, some problems with installation 1/16/2008

I had a great experience with SBHI in terms of their salesperson. She was very personable and knew her stuff when it came to siding, etc. I decided to have them work my roof and siding and the roof was a nightmare! The installers were nice enough, but the company ordered the wrong color and only wanted to give me a miniscule amount of money back for a job that was several thousand dollars on its own. As far as the experience with the siding, the installers were fantastic (but that says something about them). They did great quality work and I'm pleased with the look. The office staff does pester you on signing off the jobs and the manager of the account had some interaction with me that was less than pleasant. Overall, I would recommend the siding guys, but I have their card and would just pass their information along myself. I would not do more work with SBHI, as it was somewhat expensive and I'm still waiting on a reimbursement check for the error in the first job. Pros: Great contractors, great salespeople Cons: Mistakes on the materials and less than friendly office staff more
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