Yesterday William A cleaned all 3 bedroom carpets in our home. We have 2 children, 2 dogs and a relatively small house. Our carpets had stains and heavy wear in the main traffic areas. William was on time, very professional, thorough and experienced in cleaning carpets. William first assessed each carpet to determine if any additional product or treatment should be used. He clearly informed me of the prices and his recommendations on what treatments would be best for our budget and comfort level. You can tell he definitely he loved his job as it was a hot day in Arizona - but he was very personable, friendly, happy to be here and help clean our carpets with his equipment. Our carpets smell so nice and look incredibly clean. Even my husband came home from work and was shocked at how clean the carpets looked and how pleasant the house smelled. We have several rental properties and plan to call Sears again and schedule directly with William A to clean those carpets as well. I would definitely recommend Sears and suggest you use William A as your technician. THANK YOU SEARS!
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